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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,798
value
44
quality
3,444
This company responds to reviews on average within 1 day

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37,269 reviews

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Louisiana
1 review
0 helpful votes
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I love the variety that's offered.
December 18, 2025

I like the shape wear I got. It's well made and you can tell it's durable. I just needed a different style to fit my target area needs

Date of experience: December 8, 2025
Connecticut
3 reviews
0 helpful votes
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Quality Product, but...
December 18, 2025

This is my second time ordering from Shapellx and both experiences are positive. Their shapewear does as advertised of giving you that perfect look in your clothes; however, they need to add more curvaceous plus size models for representation, particularly with their bras. Other than that, I would order from them again.

Date of experience: December 8, 2025
Massachusetts
1 review
0 helpful votes
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Package was delivered in good condition. Quality of goods good. Can't speak to return policies since I'm keeping what I bought

Date of experience: December 8, 2025
Florida
1 review
0 helpful votes
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Long Wait for delivery.
December 18, 2025
Updated review

The shopping experience was amazing on the website but the shipping took kind of long. It ended up coming after the event I needed it for.

Date of experience: December 8, 2025

It was easy and quick
December 3, 2025
Previous review

It was easy and quick

Date of experience: November 22, 2025
Illinois
1 review
0 helpful votes
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This product is a piece of $#*! I
December 18, 2025

This product is a piece of $#*!! I would not recommend this at all! You can buy this in a regular department store like Ross or T. J. Maxx. I was very displeased. PLEASE DO NOT BUY. I want my money back

Date of experience: December 8, 2025
California
1 review
0 helpful votes
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Great service. Product seemed great.
December 18, 2025
Updated review

The ordering process was fast and easy. I got my product in a good time. One of my items did false short of the advertisement because they got a tear in the tights and I have only worn them for about an hour.

Date of experience: November 30, 2025

It was great!
December 1, 2025
Previous review

It was great! Love express checkout

Date of experience: November 21, 2025
Texas
1 review
0 helpful votes
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Unexpected but amazing
December 18, 2025

I am very skeptical about shapewear and i only had low expectations expectation for this shapewear but it was everything and more! It brought my confidence thru the roof!

Date of experience: December 8, 2025
Massachusetts
1 review
0 helpful votes
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Exactly The Support I Needed
December 18, 2025
Updated review

I recently tried this shapewear, and I'm really impressed. It gave me both upper and lower support without cutting off my circulation, which is hard to find. The fit is firm enough to smooth and sculpt, but still surprisingly comfortable to wear throughout the day. It stayed in place, moved with me, and didn't feel restrictive at all. Overall, it's the perfect balance of support and comfort—highly recommend!

Date of experience: December 8, 2025

Keep up the good work.
December 2, 2025
Previous review

I really like my product. It fit exactly how I wanted it

Date of experience: November 22, 2025
Florida
1 review
0 helpful votes
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The product is amazing Love them
December 18, 2025
Updated review

My experience with ordering my sizes my colors I love how you have it all there that I could choose from and you make it very easy and simple.

Date of experience: December 8, 2025

You have simplified everything and made it easy to...
December 6, 2025
Previous review

You have simplified everything and made it easy to shop and order

Date of experience: November 25, 2025
Texas
1 review
0 helpful votes
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Needed great shapewear to feel more confident and all my items from Shapellx did just that. They also keep creating more items to fix my current tummy problem. I also, look forward to the new convertible bra to see if it helps my boob problem

Date of experience: December 8, 2025
Texas
1 review
0 helpful votes
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Awesome
December 18, 2025
Updated review

This is the best one I got so far so smooth and very tight i am 5'2 189 lb and it does the job. Love it 😀 I got a size large and it was perfect 👌

Date of experience: December 8, 2025

Everything is good quality
December 6, 2025
Previous review

I like the prdocut but one Time I got sent the wrong shapeware. That was a disappointment. I hope I get the right one this time.

Date of experience: November 25, 2025
Pennsylvania
1 review
0 helpful votes
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Sucks it all in, and stays too!
December 18, 2025

I bought three items, a high-waist short, an under-bra short suit thing, and then a faja. I will admit, I was overzealous and assumed my normal pant size would be okay after reading reviews, but definitely measure yourself. I am 5'7,200lbs, but I definitely am a thunder thigh girlie, so the pants portion of the two items were a long, tight squeeze, but I could still get in there. The upper half of the bodysuit and the faja fit perfect, so it was just a thigh problem, not a size problem. Just be wary. But these things feel like a wetsuit, not like rippable fabric when I had to tug and pull like no tomorrow. I never once had the fear I might tear a stitch or something; it's that strong. Worth every penny, and you won't have to buy another at all! 10/10 would recommend.

Date of experience: December 8, 2025
Indiana
1 review
0 helpful votes
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The garment is so Amazing!
December 18, 2025
Updated review

I was really impressed how the items fit, they were very comfortable and kept my stomach held in which is my problem area.

I will definitely buy more products!

Date of experience: December 8, 2025

Easy to shop
December 8, 2025
Previous review

Easy to shop

Date of experience: November 28, 2025
Illinois
1 review
0 helpful votes
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I absolutely love my jumpsuit or one piece shaper. I wore it with jeans and was told I looked "snatched"! I still haven't fallen in love with the panty girdle. My stomach hangs from the bottom and showed through my clothes. I actually wore a previously purchase Shapellx product.

Date of experience: December 8, 2025
Georgia
1 review
0 helpful votes
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Best shapewear ever!
December 18, 2025

This is my third purchase. My first purchase i felt like it wasnt holding in my lower tummy area then I realized I selected the wrong one (mild support). This time I selected a strong support shapewear and baby I am snatched!

Date of experience: December 8, 2025
Illinois
1 review
0 helpful votes
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Return confusing
December 18, 2025

I ordered three bras as they were buy two get one free. Unfortunately, they were huge on me and I needed to exchange them or return them. I find the return process a bit confusing and cumbersome as it requires back-and-forth emails and authorizations.

Date of experience: December 7, 2025
Wisconsin
1 review
0 helpful votes
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Not as described
December 18, 2025

It does not snatch you up! It does not suck it all in and make you flat I was still round and out! I'm not even that big and it did not do what I thought it would

Date of experience: December 7, 2025
Massachusetts
1 review
0 helpful votes
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Cheeky
December 18, 2025

This is my second purchase from this company. I was very pleased with my first order, as the shapewear provided good thigh coverage. However, for my second purchase, the panty's leg band isn't tight enough, resulting in my cheeks being exposed, which isn't flattering under clothes. Aside from that issue, it would have been perfect.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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My wife love the bottom that she bought.
December 18, 2025
Updated review

We purchased the bottom shaper and my wife loved it. I think this will work when she wants a vra and shaper and not have to always wear the bottom shaper.

Date of experience: December 7, 2025

It keeps going back in forth...
November 30, 2025
Previous review

It keeps going back in forth... and it doesn't remember what I ordered, I have to keep reordering and re sizing.

Date of experience: November 19, 2025
Maryland
1 review
0 helpful votes
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Amazing fit
December 18, 2025

I love the fit of my capris. Would suggest making a version with feet (similar to footed nylons) and expanding the color options — a wider range of nudes would be nice.

Date of experience: December 7, 2025