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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,791
value
44
quality
3,444
This company responds to reviews on average within 1 day

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36,887 reviews

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Texas
1 review
0 helpful votes
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Awesome
December 18, 2025
Updated review

This is the best one I got so far so smooth and very tight i am 5'2 189 lb and it does the job. Love it 😀 I got a size large and it was perfect 👌

Date of experience: December 8, 2025

Everything is good quality
December 6, 2025
Previous review

I like the prdocut but one Time I got sent the wrong shapeware. That was a disappointment. I hope I get the right one this time.

Date of experience: November 25, 2025
Pennsylvania
1 review
0 helpful votes
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Sucks it all in, and stays too!
December 18, 2025

I bought three items, a high-waist short, an under-bra short suit thing, and then a faja. I will admit, I was overzealous and assumed my normal pant size would be okay after reading reviews, but definitely measure yourself. I am 5'7,200lbs, but I definitely am a thunder thigh girlie, so the pants portion of the two items were a long, tight squeeze, but I could still get in there. The upper half of the bodysuit and the faja fit perfect, so it was just a thigh problem, not a size problem. Just be wary. But these things feel like a wetsuit, not like rippable fabric when I had to tug and pull like no tomorrow. I never once had the fear I might tear a stitch or something; it's that strong. Worth every penny, and you won't have to buy another at all! 10/10 would recommend.

Date of experience: December 8, 2025
Indiana
1 review
0 helpful votes
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The garment is so Amazing!
December 18, 2025
Updated review

I was really impressed how the items fit, they were very comfortable and kept my stomach held in which is my problem area.

I will definitely buy more products!

Date of experience: December 8, 2025

Easy to shop
December 8, 2025
Previous review

Easy to shop

Date of experience: November 28, 2025
Illinois
1 review
0 helpful votes
Follow Pascha S.
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I absolutely love my jumpsuit or one piece shaper. I wore it with jeans and was told I looked "snatched"! I still haven't fallen in love with the panty girdle. My stomach hangs from the bottom and showed through my clothes. I actually wore a previously purchase Shapellx product.

Date of experience: December 8, 2025
Georgia
1 review
0 helpful votes
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Best shapewear ever!
December 18, 2025

This is my third purchase. My first purchase i felt like it wasnt holding in my lower tummy area then I realized I selected the wrong one (mild support). This time I selected a strong support shapewear and baby I am snatched!

Date of experience: December 8, 2025
Illinois
1 review
0 helpful votes
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Return confusing
December 18, 2025

I ordered three bras as they were buy two get one free. Unfortunately, they were huge on me and I needed to exchange them or return them. I find the return process a bit confusing and cumbersome as it requires back-and-forth emails and authorizations.

Date of experience: December 7, 2025
Wisconsin
1 review
0 helpful votes
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Not as described
December 18, 2025

It does not snatch you up! It does not suck it all in and make you flat I was still round and out! I'm not even that big and it did not do what I thought it would

Date of experience: December 7, 2025
Massachusetts
1 review
0 helpful votes
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Cheeky
December 18, 2025

This is my second purchase from this company. I was very pleased with my first order, as the shapewear provided good thigh coverage. However, for my second purchase, the panty's leg band isn't tight enough, resulting in my cheeks being exposed, which isn't flattering under clothes. Aside from that issue, it would have been perfect.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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My wife love the bottom that she bought.
December 18, 2025
Updated review

We purchased the bottom shaper and my wife loved it. I think this will work when she wants a vra and shaper and not have to always wear the bottom shaper.

Date of experience: December 7, 2025

It keeps going back in forth...
November 30, 2025
Previous review

It keeps going back in forth... and it doesn't remember what I ordered, I have to keep reordering and re sizing.

Date of experience: November 19, 2025
Maryland
1 review
0 helpful votes
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Amazing fit
December 18, 2025

I love the fit of my capris. Would suggest making a version with feet (similar to footed nylons) and expanding the color options — a wider range of nudes would be nice.

Date of experience: December 7, 2025
California
1 review
0 helpful votes
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Always a great experience!
December 18, 2025

I've purchased several Shapellx body shapers and have NOT been disappointed once. Excellent customer service and great quality products!

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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Plus Girlie
December 18, 2025

I really like the shaper, however is a struggle to get it up and that caused me to put two small holes in it; from wrestling to get it up.

I am going to order a size up in hopes pulls up much easier.

Date of experience: December 7, 2025
Alabama
1 review
0 helpful votes
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Quality Products
December 17, 2025
Updated review

Shapellx has proven to be one of the best shapewear brands i have found in a long time. The ease of ordering, quick delivery, great sales, and of course the products themselves is why I have been a repeat customer.

Date of experience: December 7, 2025

I love the shapewear
December 5, 2025
Previous review

The sharewear fits great. Customer service has also been great, I had an missing item from my order and in no time a replacement was at my home.

Date of experience: November 25, 2025
New York
1 review
0 helpful votes
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Delivered to the Wrong house
December 17, 2025

Everything has been great so far.
The delivery company sent my package to the wrong house and took a picture clearly of the wrong address.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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Shapewear that shapes just right!
December 17, 2025

Im a curvy girl and the shape wear offers great support and provides a smooth seamless look. It accentuates my hourglass figure.

Date of experience: December 7, 2025
Texas
1 review
0 helpful votes
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EXCELENTE
December 17, 2025

ME ENCANTA LA TELA LA CÁLIDAD Y LO SUTIL QUE ES, no se nota

Date of experience: December 7, 2025
New Hampshire
1 review
0 helpful votes
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Leg roll
December 17, 2025
Updated review

Yes, I received my order. Like the feel by hand; however, don't like the legs of the shorts keep rolling up. I shouldn't have to keep reaching under my dress to pull the legs down.

Date of experience: December 7, 2025

Fit
November 30, 2025
Previous review

Fit and sizing scale may be a little off.

Date of experience: November 20, 2025
Georgia
1 review
0 helpful votes
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INNER ARMOR
December 17, 2025

The fabric was excellent but underneath my dress even with my slip on you could see the zipper on the front of my dress that's why I ended up liking the side zipper

Date of experience: December 7, 2025
Michigan
1 review
0 helpful votes
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Love the panties not the bras
December 17, 2025

My experience with purchasing panties has been good, but my experience with purchasing the bras has been horrible. I could never get the bras to fit. I sent them back 3x, and just gave up.

Date of experience: December 7, 2025
Virginia
1 review
0 helpful votes
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Impressive
December 17, 2025

This is the BEST shapeware I've ever worn. It lifts and compress in all the right areas. I have about 6 different items and I have my eye on a few more. I'm a very happy customer

Date of experience: December 7, 2025