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Shapellx

4.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,795
value
44
quality
3,444
This company responds to reviews on average within 1 day

Instant Feedback

37,140 reviews

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Texas
1 review
0 helpful votes
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Great shopping experience
December 25, 2025

The quality of the items are great and the feel of the fabric is soft and smooth. You can wear underneath any fabric without it being noticed.

Date of experience: December 15, 2025
Florida
1 review
0 helpful votes
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Good quality, shipping is trash
December 25, 2025

Order placement and items were simple and good quality. Unfortunately the shipping is some bobo company that had a delivery person toss my bags at my door and walk away. Annoying, but products are nice.

Date of experience: December 15, 2025
Virginia
1 review
0 helpful votes
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I love Shapellx... products are amazing!
December 25, 2025
Updated review

I buy from you guys all the time and will continue to do so... my products are great quality and I get things in a decent delivery time.

Date of experience: December 15, 2025

You guys are great!
December 9, 2025
Previous review

Products are amazing and customer service is great.

Date of experience: November 29, 2025
Pennsylvania
1 review
0 helpful votes
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2nd chance
December 25, 2025
Updated review

The pieces I got left squeezing on my thighs and rolled down but they sent a gift card that exceeded what was spent I ordered a bigger size and got something for my daughter to try so fingers crossed thank you for another chance to get something that looks as amazing as the ads

Date of experience: December 15, 2025

Rolls and squeeze
December 18, 2025
Previous review

The majn item I ordered rolls down and squeezes my thighs you can see it squeezing my thigh while I'm wearing it the main reason I got it was because it said it didn't do that and it does

Date of experience: December 7, 2025
Indiana
1 review
0 helpful votes
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LOVE THEM!
December 25, 2025

The ordering experience was super quick and easy, they shipped right away and showed up on time and the quality is fantastic! Perfect fit and so comfortable! Thank you!

Date of experience: December 15, 2025
Maryland
3 reviews
0 helpful votes
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Great Quality
December 25, 2025
Updated review

I love all of the items that I purchased. However I could not fit my waist trainer. I purchased 2 bodysuits they look okay on but were extremely hard to get on. The quality of these items are very good.

Date of experience: December 15, 2025

So far everything has been great
December 13, 2025
Previous review

So far everything has been great.

Date of experience: December 2, 2025
New York
1 review
0 helpful votes
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SNATCHED & LIFTED
December 25, 2025

My experience with both my shapewear and the customer service is through the roof. I love love love the quality and of course can't beat the price. I would 100x infinite recommend this shape wear to every single body that I know and don't know. I was introduced to the product from a friend of mines so it's only right the do the same for others. The shapewear keeps my SNATCHED and LIFTED all in the right places. Thank you Shapellx for making a product that works for all shape and sizes!

Date of experience: December 14, 2025
Sri Lanka
1 review
0 helpful votes
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Great quality and arrival
December 25, 2025

Product arrived earlier than expected. That's a plus. Not to mention the bodysuit fits great. I could have went for a L because it's long for my torso but I was def snatched.

Date of experience: December 15, 2025
California
1 review
0 helpful votes
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Thee best shapewear
December 25, 2025

This is my second purchase. They ship fairly quickly and the shapewear itself is phenomenal! I felt so snatched and sexy again!

Date of experience: December 14, 2025
Georgia
1 review
0 helpful votes
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Shipping delays, no order confirmation
December 25, 2025

I used some form of quick pay like google pay or something.But I never did get an order receipt sent to my email address which is should have been attached. And the shipping was very delayed.

Date of experience: December 14, 2025
Kansas
1 review
0 helpful votes
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Amazing material!
December 25, 2025
Updated review

Hugs my curves in all the right places. I ordered a medium and will be exchanging for a small since I have so much wiggle room. The material is so beautiful and feels like 2nd skin.

Date of experience: December 14, 2025

Material is flattering
November 22, 2025
Previous review

The body suits I purchased hug me in all the right places.

Date of experience: November 11, 2025
Florida
1 review
0 helpful votes
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Good products with good shipping time
December 25, 2025

Nice full body shaper but just too big. Reordered for myself in a smaller size, got one for mom and will give bigger size to big sister.

Date of experience: December 14, 2025
Wisconsin
1 review
0 helpful votes
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👍🏾
December 25, 2025

Date of experience: December 14, 2025
Pennsylvania
1 review
0 helpful votes
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Just ok
December 25, 2025

Nothing to write home about! They don't pull the tummy in as well as others. I like the all in one but it don't shape like the models in the videos. I guess those models already have an hour glass shape. Perhaps show it on normal people without the perfect shape so people can get a realistic idea of how they really fit.

Date of experience: December 14, 2025
New Jersey
1 review
0 helpful votes
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Fantastic!
December 25, 2025

I was surprised at how well this shape-wear worked and snatched me up in all the right places. Love love love it and ordering another soon!

Also surprisingly comfortable. Had it on all night and did not pull or tug at it. I could breathe and didn't feel restricted.

Date of experience: December 14, 2025
California
1 review
0 helpful votes
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I think I finally found it
December 24, 2025
Updated review

I was worried I wasn't going to receive my order before my vacation, I kept checking the shipping information and although it took 2 days from saying " out for delivery" for me to actually to get it.

Date of experience: December 14, 2025

I haven't received anything yet to have an opinion...
December 12, 2025
Previous review

I haven't received anything yet to have an opinion about my experience. I literally just ordered. :)

Date of experience: December 2, 2025
Georgia
1 review
0 helpful votes
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Very satisfied great quality
December 24, 2025

Great quality except most woken need more support in the tummy and less compression in the hips and buttocks so the one -piece support garments should not give us more room for our lower body curves so that we don't lose the curves and fullness of our hips and buttocks causing a less shapely appearance

Date of experience: December 14, 2025
Canada
1 review
0 helpful votes
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December 24, 2025

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Date of experience: December 14, 2025
Wisconsin
1 review
0 helpful votes
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.
December 24, 2025

...

Date of experience: December 14, 2025
Georgia
1 review
0 helpful votes
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Turn around time is slow
December 24, 2025
Updated review

I felt i had to reach out to the company about my refund. They had the item almost a month back in there warehouse. It took me to calling customer service to get the ball going on it.

Date of experience: December 14, 2025

Love the look
November 6, 2025
Previous review

Love the look

Date of experience: October 26, 2025