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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The quality of the items are great and the feel of the fabric is soft and smooth. You can wear underneath any fabric without it being noticed.
Order placement and items were simple and good quality. Unfortunately the shipping is some bobo company that had a delivery person toss my bags at my door and walk away. Annoying, but products are nice.
I buy from you guys all the time and will continue to do so... my products are great quality and I get things in a decent delivery time.
Products are amazing and customer service is great.
The pieces I got left squeezing on my thighs and rolled down but they sent a gift card that exceeded what was spent I ordered a bigger size and got something for my daughter to try so fingers crossed thank you for another chance to get something that looks as amazing as the ads
The majn item I ordered rolls down and squeezes my thighs you can see it squeezing my thigh while I'm wearing it the main reason I got it was because it said it didn't do that and it does
The ordering experience was super quick and easy, they shipped right away and showed up on time and the quality is fantastic! Perfect fit and so comfortable! Thank you!
I love all of the items that I purchased. However I could not fit my waist trainer. I purchased 2 bodysuits they look okay on but were extremely hard to get on. The quality of these items are very good.
My experience with both my shapewear and the customer service is through the roof. I love love love the quality and of course can't beat the price. I would 100x infinite recommend this shape wear to every single body that I know and don't know. I was introduced to the product from a friend of mines so it's only right the do the same for others. The shapewear keeps my SNATCHED and LIFTED all in the right places. Thank you Shapellx for making a product that works for all shape and sizes!
Product arrived earlier than expected. That's a plus. Not to mention the bodysuit fits great. I could have went for a L because it's long for my torso but I was def snatched.
This is my second purchase. They ship fairly quickly and the shapewear itself is phenomenal! I felt so snatched and sexy again!
I used some form of quick pay like google pay or something.But I never did get an order receipt sent to my email address which is should have been attached. And the shipping was very delayed.
Hugs my curves in all the right places. I ordered a medium and will be exchanging for a small since I have so much wiggle room. The material is so beautiful and feels like 2nd skin.
The body suits I purchased hug me in all the right places.
Nice full body shaper but just too big. Reordered for myself in a smaller size, got one for mom and will give bigger size to big sister.
Nothing to write home about! They don't pull the tummy in as well as others. I like the all in one but it don't shape like the models in the videos. I guess those models already have an hour glass shape. Perhaps show it on normal people without the perfect shape so people can get a realistic idea of how they really fit.
I was surprised at how well this shape-wear worked and snatched me up in all the right places. Love love love it and ordering another soon!
Also surprisingly comfortable. Had it on all night and did not pull or tug at it. I could breathe and didn't feel restricted.
I was worried I wasn't going to receive my order before my vacation, I kept checking the shipping information and although it took 2 days from saying " out for delivery" for me to actually to get it.
I haven't received anything yet to have an opinion about my experience. I literally just ordered. :)
Great quality except most woken need more support in the tummy and less compression in the hips and buttocks so the one -piece support garments should not give us more room for our lower body curves so that we don't lose the curves and fullness of our hips and buttocks causing a less shapely appearance
I felt i had to reach out to the company about my refund. They had the item almost a month back in there warehouse. It took me to calling customer service to get the ball going on it.
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

