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Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.
The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
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I have not received the stuff I bought but I had no problem with the website. I can't comment on the merchandise because I am still waiting on the delivery.
My experience was wonderful. I received the product on time and it matched the description I am very pleased with the quality of the product and the ease of ordering and delivery
I've never had a good experience with these bras from shapellx, but My friend recommended. So I'll try it for me and my daughter. I won't buy again if it's not up to par!
I absolutely love my garnet! The way it smoothed everything out and lifted this butt! Honey I've never been a shaper girl but this is tea!
The bra sale is everything. Love how this bra is ordered is so supportive an looks great I my clothes i ordered ALL the colors 😍
I wanted something to wear to work for 10nton12 hours. Keeps my shape well an feels good woth good suppory
My left boob is enlarged to a different size looking to get fixed. The shapeweat did not fit.
Already started the return/refund process. Thank you however, I will not give up on Shapellex I have your wait trainer.
I have ordered from the company few years ago but I keep forgetting about the shorts that I have until. They are super comfy.
My first experience wasn't what I expected when it comes to shipping it took too long but the products was great.
The bra and faja fit well and provide good support. I thought my order would arrive sooner however it is holiday season so delays are bound to happen.
When I purchased two items, I thought I was to receive one free.
If I am to receive a free one, I would like the one that goes to the thigh
And not down the leg.
I saw where I purchased 2 shapelix today and suppose to get one free
I didn't see the free one.
It's always easy to order. I (a man) always order for my wife. She never knows what I order for her. She looks amazing in your products. I stare in awe at her while she gets dressed.
I purchased a couple of new bras for full figured women. Their very comfortable and beautiful.
The order process was easy. Since this was my third order with Shapellx I am more comfortable with ordering the correct sizes. All of my items came true to size. There was only one item out of four I am returning but that is due to my style preference.
I received my order. The black shaper that I received has a defect in it. Please let me know what can be done to receive a replacement. The defeat is in the thigh area of the stitching which can cause raveling over a short period of time. Please respond back with a comment on what will be done. Thank you
I will let you once I have received the product
I went to the store to exchange my items and the lady made a mistake and ordered me the wrong color.
I love this shapewear! I was skeptical at first, not thinking that it would actually pull me in, especially my tummy area, but I was wrong. It is extremely comfortable and feels more like second skin than actual shapewear. I will definitely be purchasing more!
The order was received quicker than expected. The items really are outstanding and worth purchasing. All the videos I've seen online are true and helps to improve a smooth fit in any garment. Just improves the over all look.
I ordered three items in the past the end of 2024 and was satisfied but I feel that the bands or items that some influencers receive are better quality but I'm hoping to be setting this time…
Answer: They are legit. I purchased from them. The item was as described and is excellent quality

