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ShapellxReviews 19,265

4.4

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From the business

Shapellx is one of the fastest growing direct to consumer brands focused on
Providing a wide variety of women’s shapewear solutions. At Shapellx, we
Design product lines using high quality fabrics, flattering fits, and sustainable
Practices. For more than a decade, we've been in the business of creating
Shapewear for every woman to express themselves in any outfit.


shapellx.com
Rancho Cucamonga, California
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Shapellx Reviews Summary

The company enjoys a generally positive reputation for its high-quality shapewear, with many customers praising the fit, durability, and effectiveness of the products. However, there are notable concerns regarding customer service, particularly related to response times and the handling of returns and exchanges, which have left some customers frustrated. Additionally, issues with sizing and product expectations have been highlighted, suggesting a need for clearer guidance on fit. Overall, while the product quality is a strong point, enhancing customer support and addressing sizing discrepancies could significantly improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,394
value
45
quality
3,446
This company responds to reviews on average within 1 day

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34,434 reviews

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Georgia
1 review
0 helpful votes
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The 1st try was the wrong size
March 2, 2026
Updated review

The 1st item was way too tight, and uncomfortable. But I will try the next size up, and see how it fits. Item came very quickly though.

Date of experience: February 19, 2026

This sight won't apply the discounts the sight offers!
February 24, 2026
Previous review

This sight won't apply the discounts the sight offers!

Date of experience: February 13, 2026
Maine
1 review
0 helpful votes
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Very pleased with Shapellx
March 2, 2026

I ordered shapewear for the first time from Shapellx. Unfortunately it was not the right size, but they have a very easy process for making an exchange. I contacted them and someone got back to me the next day! Currently waiting to receive my new item, but overall the product seemed to be high quality, and definitely makes a difference when worn under clothing.

Date of experience: February 19, 2026
North Dakota
1 review
0 helpful votes
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On the fence
March 2, 2026
Updated review

Delivery was seamless and timely. Product packaging was exceptional and impressive. My only regret is that I need to return the merchandise as my arthritic hands are challenged by all of the hooks, so disappointed. I have tried several times through emails to get the return started and a label that I can generate to return, but no response, maybe I am doing something wrong

Date of experience: February 19, 2026

Website has easy to use
January 25, 2026
Previous review

Website has easy to use

Date of experience: January 15, 2026
Texas
1 review
0 helpful votes
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Great product and service!
March 2, 2026

The website is user friendly. There are lots of options to choose from base on needs. I received my order in a timely manner. The product is high quality and I'm very happy with it! I also love that I got a post delivery email asking if I received my order. I will definitely order from this company again!

Date of experience: February 19, 2026
Georgia
1 review
0 helpful votes
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Very comfortable
March 2, 2026

This shapewear is so comfortable it feel like a hug. I do wish it came in a long torso option (I'm 5'10"). It's beautiful and I can't wait to wear it on my wedding day!

Date of experience: February 19, 2026
Texas
1 review
0 helpful votes
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I received my two-piece and one-piece swimsuits, and I love how they looked on me. They made me look slimmer, and I loved how they held up my ladies! The green color was beautiful!

Date of experience: February 19, 2026
Louisiana
1 review
0 helpful votes
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Seamless
March 2, 2026
Updated review

I have to admit I never wear shape wear. This was far by the best. It was absolutely amazing. I love the way it fit. I wore it all day all night. It did not dig into my skin. It was very comfortable at first. I was very afraid to purchase it and I went on and decided to purchase it and I definitely will continue to purchase other merchandise from you guys also I'm not the type to write reviews, but I had to y'all did a great job with that Shapeware thank you.

Date of experience: February 19, 2026

I just pray this works for me
February 17, 2026
Previous review

I just pray this works for me

Date of experience: February 7, 2026
Alabama
1 review
0 helpful votes
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Refund wrong size
March 2, 2026

The time frame and additional steps needed to get a refund is difficult for no reason. I have been in contact with customer service for over a week via email. All I want is to return the item because it did not fit and receive my refund. Still wanting for company to review my request for a refund before they will approve it and provide the return address information. Very disappointed.

Date of experience: February 19, 2026
Texas
1 review
0 helpful votes
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Definitely will buy again.
March 1, 2026

My order was received in time and the material is super soft. Shapes me and smooths my back. Will definitely purchase more products.

Date of experience: February 19, 2026
Illinois
1 review
0 helpful votes
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Material is too thin
March 1, 2026

The shape-wear was beautiful. However, I was not impressed with the fabric material because they were too thin for me. I am a size medium and I sized down to a small. For me an xtra small would have been ok because I still had room remaining. It just was not firm enough. I will be returning them.

Date of experience: February 19, 2026
Florida
1 review
0 helpful votes
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I feel so pretty and confident wearing my shapewear.
March 1, 2026
Updated review

Shapellx has amazing customer service. Easy returns if you have an issue. I consistently buy an XL is all shapewear, and they fit, which I appreciate. For the quality of their garments, the price is worth it. I really like that they rely on customer feedback to improve their products. I also like they use different body types. That's important to improving the brand.

Date of experience: February 19, 2026

I qbsolutely love the products.
February 22, 2026
Previous review

I went online to purchase, and it was easy.

Date of experience: February 12, 2026
Texas
1 review
0 helpful votes
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Exceeds all my expectations!
March 1, 2026

Great quality, and a perfect fit! I bought 2 bras and immediately after trying them on I went online and got 2 more. I do not enjoy bra shopping so finding a perfect fit and it's cute andddd I don't have to go in person to try them on?!?! Absolutely love!

Date of experience: February 19, 2026
Florida
2 reviews
0 helpful votes
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Very Satisfied
March 1, 2026

My order came very quickly and the swim suite was very good quality & fit great. I am 5'4 145 & i ordered a medium size. I love a modest one pice swim suite. I definitely will order again from this company.

Date of experience: February 19, 2026
North Carolina
1 review
0 helpful votes
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Confident
March 1, 2026

The swimsuit with the built in skirt makes me feel so confident and sexy. Being part partum you lose a sense of identify being in the role of caretaker and your body changes so much after a baby. Being able to regain that confidence and like what you are makes it worth it

Date of experience: February 19, 2026
Virginia
1 review
0 helpful votes
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Snatched
March 1, 2026

My item arrived on time and were as expected. I love the feel and the fit. Would definitely recommend to all my ladies in the baby pouch club. Fupa? Where? The product made me feel sexy and confident in a dress. Lifting the booty was a plus.

Date of experience: February 19, 2026
Virginia
1 review
0 helpful votes
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I love how easy it is to get on. One-pieces can be difficult sometimes! I've been on a weight loss journey and have lost 40lbs. I'm unsure of my size in general these days, but relied on measurements. They were accurate! However, based on the same measurements, a size M or L for one company ended up being a size 3XL for this one! Which just... felt bad HA but the bathing suit is great. I wish it had as much lift for me as your beautiful models, but that's my personal issue

Date of experience: February 19, 2026
New York
1 review
0 helpful votes
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Looking forward to getting something with more tummy control. I thought the one I received was for tummy control but it's more of a spanx feeling

Date of experience: February 19, 2026

It was a good experience, let's see how the product...
February 14, 2026
Previous review

It was a good experience, let's see how the product works once it arrives

Date of experience: February 4, 2026
South Carolina
1 review
0 helpful votes
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Waist Trainer
March 1, 2026

I had to exchange the original Waist Trainer order, and I was able to do so seamlessly. I received my new Waist Trainer in record time, and it was a pleasant surprise.

Date of experience: February 19, 2026
Maryland
1 review
0 helpful votes
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Love it here
March 1, 2026

They were able to assist me with find the correct size. Postpartum body changes have led me to not know my size some days thinking I'm still huge so I ordered way too big. They helped me with a complete reorder with no issues!

Date of experience: February 19, 2026
Missouri
1 review
0 helpful votes
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The delivery was so fast! The swimwear is amazing and really does perform like shapewear! I do not wear two pieces, but because the bottoms provide so much tummy support - I bought two different designs! These suits feel high quality and they are pretty. Don't hesitate to try these!

Date of experience: February 19, 2026