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SGS Reviews Summary
The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Great discounted price and quick delivery. Set up easy enough with most parts already assembled. Have only used the strimmer so far and it is a powerful machine. Started easily after a few pulls and ran smooth throughout use. Not as heavy as the power would suggest but harness is a great bit of kit meaning you can work much longer without getting tired. Accessories are a bit cheap but the machine itself is feels high standard. Will definitely look at SGS again for other purchases. SGS 5 in 1 petrol strimmer/pruner.
Easy order process. Received product within 24hours of ordering. Good price.
Not used mower yet, but filled with oil /petrol etc and started first pull
So far very satisfied
Ordered item one day, delivered the next as promised by the company. Exellant service. Recommend to everyone.
Fantastic service, fast delivery and excellent communication. Good quality tools at reasonable prices for a reputable friendly company, I will definitely be using them again in the future.
I needed to replace three faulty struts in my caravan, was not to sure if I could replace them so I ordered the front one first, this arrived very promptly, I fitted it, no problems so I ordered the next two for the roof light, theses arrived the same as the first, I had to wait to fit them as had to help my son move, I also was unsure about the top fixture so looked it up on the net, they took me about two hours in all to replace them, I am really pleased with the new struts and they work really well, I actually left the roof light open in fairly windy conditions just to give it a try, the light stayed open, so as I said before I was very impressed.
Many thanks, Norman
Ordered a big 16 draw tool chest from SGS Engineering which I'm very pleased with. It's excellent for the price, nice n big with plenty of room to store my work tools in. Delivery was very good to as they kept in touch with me about the time and it's where a-bouts. Great value for money if you ask me thanks. ;)
Ordered this smart black tool chest for my husband's birthday. He absolutely loves it. It arrived very quickly and was really easy to put together. Definitely good value for money
When it all arrived it was much bigger and better built than I thought it would be. Very quick delivery too.
Great service, fast delivery, good communications and an excellent product (Toyota Auris tailgate ram)
Excellent customer service and next day delivery. Overall a great company to deal with. Brilliant! Will definitely buy from them again.
Excellent service right the way through, the delivery was prompt and communication was superb.
Massively pleased with the quality of the 72" chest. Excellent value for money.
26" tool chest and roller cabinet.
Absolutely fantastic piece of kit,the web page pictures dont do it justice.
Ordered mine at lunch time on a monday,their carrier was knocking my door at 9am the next day,what a service.
Would thoroughly recommend SGS to anybody looking for a tool chest.
SGS, good equipment at a reasonable price with quick delivery.
I have bought various items, my latest being this tool trolley.
The fit and finish is excellent.
It can be seen with our drag racing team at Santa Pod.
I would recommend SGS to anyone
Best shop and prices
Fast delivery and great service
I recommended SGS Engineering
I back soon for more orders
Ordered on Saturday and brush cutter arrived on Tuesday - great communication from SGS and best price for item ordered.
I would definitely buy from them again
I had bought a pair of Hilka 3 tonne axle stands and was keen to find a pair of rubber pads to fit. Because of the particular shape of the support points on my car I wanted pads that were shaped like the saddle of the stands. The dimensions of the pads were requested from SGS and the reply came within hours. Bought the pads and they were delivered next day. Great product, great service. Highly recommended
I'm very Pleased with SGS - Engineering. Their Quality, Price and speed of Delivery, is exceptional, delivery took less than 30 hours from payment to me receiving it, very impressive!
Goods always delivered well packaged and on time as described. Very courteous service. Purchased on line but always feel you are more than just a number
I purchased a strimmer which is of excellent quality at a fair price and was delivered on time. I was so impressed with the strimmer I decided to replace my old chainsaw also with the SGS 62cc model. The above comments equally apply to the chainsaw
easy to deal with easy to order very fast post great value have used it out the box top kit thank you
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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