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The company exhibits a mixed reputation, with some customers praising the ease of use of its website and the competitive pricing of its products. However, a significant number of reviews highlight serious concerns regarding customer service, including prolonged delays in order fulfillment, difficulties with returns, and inadequate support following product issues. Many customers express frustration over the lack of responsiveness from the customer service team, leading to dissatisfaction with the overall purchasing experience. This pattern suggests a need for improvement in customer communication and after-sales support to enhance customer satisfaction and loyalty.
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Fast delivery, good price and excellent product... this is the second Tolley jack I've brought from SGS, the other one A 3 tonne jack been excellent, so when I needed to replace my smaller 2 tonne jack I ordered a low profile one from them and I am well please with it.
Quality stays at a competitive price. Good communication and quick delivery. Unfortunately I need another pair so I will be a returning customer very shortly!
Good website fast delivery and good instructions fitted in 10 minutes with no problem thank you very much no more headache when opening the tailgate
This order was the 3 or 4th from sgs, communication very good via email when item was ordered and dispatched, could easily track the item via the links provided, its a pity not all companies are like this.
We have just started to buy some products from SGS Engineering and, we are very satisfied with the quality and fast delivery service!
We can highly recommend this Company!
Roland Stow
Jap MotorSport UK
I have purchased several items from SGS and have never been disappointed. All my purchases have arrived in good time and continue to give me reliable service.
Great customer service very quick delivery & great follow up I will be using Sgs again no probs ordered the goods on sun afternoon and goods arrived by Tuesday lunch. I will be recommending to my family & friends
I have made 2 purchases from SGS. The first was a small, portable compressor and more recently a petrol strimmer/brushcutter.
On both occasions the service and delivery have been second to none. Highly delighted with my purchases from a company that sells quality products
Made a recent purchase. So easy, quick and efficient with very competitive pricing and delivery very prompt too. Would happily recommend.
I purchased an air compressor recently from SGS engineering and I was impressed by how they managed my changing delivery requirements. Furthermore, how I received relevant and reassuring communication which was valued whilst I was out of the country. So, thanks Georgina and rest of the SGS team for the great customer service.
Ordered 2 new gas struts for heki 2 roof light, Delivery was excellent and very well protected, As others have said they fitted exactly as they should only problem was the spring loaded cap to one strut was reluctant to come off and when it did it shot across the garden never to be seen again, my fault! If it happens to you these can be obtained on e- bay
Will use again if I need too.
Brought 2 gas struts for my caravan roof light. These came and are excellent. Fitted perfect. Would recommend very good company.
The service I got was excellent. I had a bit of trouble buying on line as the number of items in my basket added to (at one time 11) but one phone
The service I got was excellent. I had a bit of trouble buying on line as the number of items kept being added to. (at one time 11!)but one phone call put that to rights. The strimmer arrived next day, as promised and the delivery driver was most helpful. I would certainly use this company again if I needed something in their line.
Cal llput that to rights.
I was given excellent advice and received a very good service. I wouldnt hesitate to purchase from this company in the future.
Loved the information given to decide which bushcutter to buy Made right choice Field looking good Easy to use easy to start
I am a professional Gardener and use the 'Easy Lift Harness' for hedge cutting. It uses a gas strut. When the original one broke, I went online and ordered one from SGS. It was very straightforward to enter all the required specifications, the price was less than the OEM item, which are unavailable in any case, and the delivery was very quick, enabling me to use the equipment in my business much sooner than expected. An excellent service.
I ordered my Caravan Locker Gas Strut for my 13 year old caravan, on Wednesday afternoon. It was delivered on Friday afternoon and I fitted it in minutes. Well done SGS.
Answer: Because they supply good quality products at competitive prices. They are also knowledgeable about the products and service they offer.
Answer: ? Just had a fantastic consumer experience from sgs?
Answer: Cannot be the same company my experience was positive from start to finish
Answer: It says 'Made in China' on the metal plaque on the air receiver tank, so I assume it all comes from there - but it is still a good unit.
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