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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.
The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.
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I ordered 3 Elevated Coastal Woven Wood Shades in the Argan color. They are beautiful, sturdy so far, easy to raise and lower, and the added liner does a fine job blocking the afternoon sun. Installation was very easy. I chose an outside mount as I have one wide shade covering 3 windows, but I think these would look better mounted inside due to the unfinished edge of the wooden headrail. I was shocked that it took less than 2 days for the order to arrive from Vietnam!
I waited over 30 minutes for a human customer service agent. Prior to that I was dealing with the AI chat "help" for another 30 minutes. I finally gave up.
My grandson put the blinds up in about 20 minutes. They work very well and look great. My only problem is apparently someone threw away the clips to put up the valance. Is there a way to get more clips so I can put up the valance?
This is the only place I could find the size I needed. I hope I'm not disappointed.
It took forever to receive my new blind for my guest room. I ordered from you before but this blind needed replacing after 6 years. I expected the same great experience from before. Your tracking system told me my blind was being made for over 2 weeks and then suddenly the blind showed up with no shipping notification from you. I can only hope this is the last time I have to deal with your company.
The process was easy and the blinds work as expected!
I found a shade that looked like a good fit for a full length door window. Within a week I received a sample from Select Blinds, and confirmed color/material. Order arrived about 10 days later and met expectation.
It was a very positive experience. The quality of the blind and the delivery process were both excellent
I ordered some swatches that arrived very quickly. After deciding on the fabric I ordered and the blinds arrived quickly. It looks great in my kitchen window.
I ordered white blinds. You sent me brown blinds. I called and was told I order brown. I didn't! I spent 27.00 to return the blinds to you. I haven't heard anything back. I asked for a refund and was denied. I ordered blinds for 1/4 of the price from Amazon and will NEVER shop with you again. I had ordered multiple time in the past... never again.
Hi Beth,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
I have had 3 phone calls to customer service about my blinds arriving with black grease on the binding. I was told originally they would be replaced and then when I followed up on delivery time line I was told my claim was denied and to clean new curtains. The grease did not come out from cleaning. I called customer service again and was told I would be followed up in 24 hours and that did not happen. I am outraged by the lack of customer service and the delivery of a damaged product expecting me to have zero resolution for my order.
Hi Anna,
We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.
Thank you and have a great day!
– Ariel, SelectBlinds Brand Ambassador
Great! I wish I'd have had a better image of what ny roller shade would look like without the vanity panel across the front. I'd have purchased it. But, overall, good experience!
Super easy to measure and order! I love my pleated blackout Roman shades!
Easy installation. I particularly liked that I didn't have to screw any holes in my doors for installation. The Velcro adhesive strip made it very easy.
I have referred a friend after she saw the blinds installed.
After shopping on the site and finding the style of blind I wanted and ordering the samples, which arrived in about a week, it took me a little over two weeks to get the measurements to place my order. It took this long because I had questions regarding the proper way and place to measure for these particular blinds and it took me forever to get an answer. I chatted and attempted to call and the response time was super long. I almost gave up and looked elsewhere but I had already invested enough time with SelectBlinds that I continued on. Once I did get my answers, I placed my order and the blinds arrived in a very timely manner. I have them hung and I am very happy with them. They are gorgeous, well made and are just what I wanted. I love the automated blinds! They work perfectly. All in all, I am very happy with SelectBlinds and would use them again.
Easy to order, great price, fast delivery, easy to mount.
I ordered a motorized shade - the instructions for measuring were clear, and I got exactly what I needed. The installation guide was thorough and helpful, and the remote came preprogrammed and worked with no issues. Very pleased, will likely order again. The quality of the material is quite nice, and I love the prints.
The cellular blinds look great and is easy to operate.
We love our new shades. Quality better than expected and rolling up & down function is easy and very reliable.
I ordered blinds that were supposed to be shading, but you could see through them. These are not when I went to return them II ordered blinds that were supposed to be shading, but you could see through them. These are not when I went to return them. I realized I cannot return them so overall, I am very disappointed in the description of the blind and your return policy
Hi Sherri,
Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.
Thank you!
– Ariel, SelectBlinds Brand Ambassador
Answer: Semi scam. They do not honor 3 yr warranty. My claim, 6418454 was literally IGNORED with non response.
Answer: They won't accept returns. I ordered shades, which the pictures from their website clear show have a hidden bracket in the same color as the shade. We got bright white brackets that curl around the front of the shade and will be very visible to everyone in the room. They will look like a cheap knockoff.
Answer: I ordered on line from Home Depot. Better quality that Select's private label brand and quick delivery. I received perfect quality shades in 8 days. Select kept delaying and was up to 3 months delivery and counting when I finally was able to cancel.
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Hi Nancy,
Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.
Thank you!
– Ariel, SelectBlinds Brand Ambassador