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Selectblinds.com is the top rated, most reviewed online window treatment company in the United States with over 300,000+ customer reviews. We provide quality, custom window blinds and shades at competitive online prices. We also offer free shipping along with a 90 day satisfaction guarantee. Don’t worry about hiring an installer, these window treatments are a DIY dream! Choose from wood/faux wood blinds, roller shades, cell shades, roman shades, plantation shutters, drapes, and other popular types of window treatments.


selectblinds.com
Founded in 2004
Tempe, AZ 85283, AZ, United States
+274
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SelectBlinds Reviews Summary

The company enjoys a generally positive reputation, highlighted by customer satisfaction with product quality, ease of ordering, and effective installation processes. Many customers appreciate the availability of free samples and the overall aesthetic appeal of the blinds. However, concerns arise regarding inconsistent product quality and unclear installation instructions, which can lead to frustration. Additionally, some customers reported negative experiences with customer service, particularly regarding handling defective items. Overall, while the company excels in providing a user-friendly purchasing experience, enhancing support and product consistency could further improve customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
2,002
value
514
shipping
463
quality
507
This company responds to reviews on average within 2 days

Instant Feedback

85,575 reviews

We monitor reviews for authenticity

Illinois
1 review
0 helpful votes
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I had a very frustrating experience with this company. I followed their website instructions to measure my window space exactly as advised, since they claim to make the shades slightly smaller to ensure a proper fit. When the shade arrived, it was too big and didn't fit into the bracket—completely useless.

I reached out to customer service, but instead of addressing the issue, they informed me of a strict no-refund policy. They offered to send a replacement in the same incorrect size, which makes no sense since they already got it wrong once. Now I'm stuck with a product I can't use and no resolution in sight.

This company does not take accountability for their mistakes, and I would caution anyone considering ordering from them. Their measuring instructions are misleading, and their customer service is unhelpful at best. Avoid if you can.

Date of experience: December 9, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Victor,

Thank you for letting us know about your experience! We strive to accurately represent our products, and we will take your feedback into consideration. In the meantime, I’d like to help make things right for you! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.

Thank you!

–Ariel, SelectBlinds Brand Ambassador

Florida
1 review
0 helpful votes
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Not happy with them
December 20, 2024

I ordered 600 worth of blinds. All were good except the most expensive. They wouldn't help me, just wanted to screw me for more money than I originally paid for the blind. Will never use them again.

Date of experience: December 9, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi John,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

California
1 review
0 helpful votes
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Perfection!
December 19, 2024

I am pleasantly surprised how perfect the blinds are and how easy no drill installation is. I will continue ordering my blinds through SelectBlinds.

Date of experience: January 5, 2025
Texas
1 review
0 helpful votes
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Very happy
December 19, 2024

Ordered the Door Roman Shade and am very impressed. Great Quality. Great Price...Great Ordering and Delivery Process. They Look awesome.

Date of experience: December 9, 2024
Oregon
1 review
0 helpful votes
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The wand on the blinds Does Not Work.
December 19, 2024

On 11-24-24 I spoke with Sanjay concerning the non-working wand. I sent you videos of the wand not working. Sanjay said " my video would be reviewed and I would hear back from Select Blinds in 3-5 days. It's been 15 Days and I have not heard back. I have tried to call but have been put on hold for over an hour. I have ordered 4 Blinds and have only had problems with 1. I was planning on ordering more Blinds, But I am not very happy with my experience so far.

Date of experience: December 9, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Leesan,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you and have a great day!

– Ariel, SelectBlinds Brand Ambassador

Illinois
1 review
0 helpful votes
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Fit great. Quality product. Awesome phone customer service. A+

Date of experience: December 9, 2024
Wisconsin
1 review
0 helpful votes
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Blinds
December 19, 2024

Took too long to receive after i got an email stating it was shipped.

Date of experience: December 9, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi James,

Thank you for sharing your experience. We strive to accurately communicate shipping and handling information, and we will take your feedback into consideration. In the meantime, I’d like to help make your experience better! Please email me at [email protected] so we can discuss how I can help make things right.

Thank you!

– Ariel SelectBlinds Brand Ambassador

Arkansas
1 review
0 helpful votes
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Blinds
December 19, 2024

Very pleased, exactly what I ordered, love the color it matches my bathroom wall perfectly

Date of experience: November 6, 2024
South Carolina
1 review
0 helpful votes
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Blind for outdoor porch
December 19, 2024

Beautiful blind, well made and fits perfectly to help block wind and sun

Date of experience: December 9, 2024
North Carolina
1 review
0 helpful votes
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No cord blinds
December 19, 2024
Updated review

Returning customer. Experience continues to be Great! Operating the blinds takes a little to get used to. I thought the blinds blades were Faux Wood finish but they are a heavier vinyl blade. May have been my mistake when ordering but I've decided to keep them since being installed.

My sife does miss the rod to operate the opening and closing the blinds, so I guess she's left that job to me now, even after showing her how to operate them. I have a feeling ill have to re-order the correct ones in the future. Happy Wife Happy Life 😊

Date of experience: December 9, 2024

Returning customer
November 3, 2024
Previous review

Returning customer. Experience continues to be Great!

Date of experience: October 24, 2024
Texas
1 review
0 helpful votes
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I had horrible experience, I still can't get my Belinds correct,
First you guys send the wrong Belinds, and then no remote control, once I got the remote, not the Belinds shows wrong size,

Date of experience: December 8, 2024
Brand A. — SelectBlinds Rep
over a year old

Hello Abbas,

Thank you for reaching out to us! We apologize for your concerns about the measurements you received. In order to verify if your products were made correctly or not, we just need a few photos of the product from you.

For each product affected, please take 2 photos using a steel measuring tape. If the discrepancy is for the width, you will measure end to end across the headrail only. If it is for the height, you will need to fully lower the product and measure from the top of the headrail to the bottom of the bottom rail.

The first photo should show the whole product with the measuring tape going end to end and the second photo should be a close-up of the final measurement. Also, please confirm the size of the shade(s) in the response for the order you are sending photos.

Please note warranty remakes cannot be altered from the original order. If you need to change your measurement, please refer to our FIT Guarantee.

Please feel free to email me at [email protected], and we can discuss our options.

Thank you!

– Natasha, SelectBlinds Brand Ambassador

Oregon
1 review
0 helpful votes
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Just get the drill and screw blinds
December 19, 2024

I opted for the no drill option and I was quite taken back by the plastic mechanism that's supposed to provide the locking mount. All very flimsy and cheaply made apparently. I broke several of the arms just trying to install. I ended up throwing a couple screws in each blind as the whole project was kind of in jeopardy due to the fit and engineering. Anyway they're up but they've got screws in them.

Date of experience: December 8, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Corbin,

Thank you for your feedback. We want to help you create spaces you’re proud of! Please don’t hesitate to contact me directly at [email protected] so that we can discuss our options.

– Natasha, SelectBlinds Brand Ambassador

Minnesota
1 review
0 helpful votes
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Excellent Service
December 19, 2024

As promised. Prompt shipping. Great communication. Quality products with great choices. Would order again!

Date of experience: January 4, 2025
California
1 review
0 helpful votes
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Blind replacement
December 19, 2024

Had a motor die in one of a set of six windows. They were had to send a replacement. Same color and fabric made it a breeze.

Date of experience: December 8, 2024
New York
1 review
0 helpful votes
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The website is definitely User Friendly which I consider VERY important. Some vital information is not available such as grades of opaqueness, privacy, and numerous other bits of information that one needs without having to do a great deal of research elsewhere before making a purchase; all in one place is the ideal. I do wish shades were more environmentally friendly such as with greenguard certification as polyester is not considered non-toxic however we have not experienced odors of any kind. Select Blinds does seem to be aware and offers exterior and some interior blinds that are certified and that is great, but it is not enough to pressure brands to be more environmentally conscientious. We all need to become more aware of off-gassing products and sustainably made products. Purchasing shades does not appear an environmentally concerning consumer friendly option currently and that is VERY sad and concerning. That said, the online experience was very user friendly and the blinds arrived in good time despite the holiday season and were extremely well packaged. The blinds we selected are aesthetically very pleasing, easy to install, easy to use, purchased for a great price, and I would recommend this company.

Date of experience: January 5, 2025
New York
1 review
0 helpful votes
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Replacement item also not functioning
December 18, 2024

I loved that I could replace these under warranty but I've replaced two of them already after 2 years and the most recent replacement blinds also don't do what they should. They move up and down but don't open and close. So I need to open yet another claim, and it's a lot.

Date of experience: December 8, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Linda,

We appreciate your honest feedback. I would like to address your specific concerns and help make things right! Please email me at [email protected] so we can talk further and find a solution.

Thank you and have a great day!

– Natasha, SelectBlinds Brand Ambassador

Louisiana
1 review
0 helpful votes
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Fast Service!
December 18, 2024

I used the directions for sizing the blinds! They came in and fit perfectly!

Date of experience: December 8, 2024
California
1 review
0 helpful votes
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Have ordered many blinds from Select Blinds over the years. They are a very professional company that delivers a quality product every time. The website is easy to use and orders arrive quickly. Very happy with our blinds.

Date of experience: December 7, 2024
New York
1 review
0 helpful votes
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Blinds are ok
December 18, 2024

The blinds look really nice however when I close them they don't stay down. After an hour or so I have the pull them down again which means overnight they go up and let's the morning sun into my son's room. Dissapointing.

Date of experience: December 7, 2024
Brand A. — SelectBlinds Rep
over a year old

Hi Lizanne,

Thank you for bringing this to our attention! I will share this with our team so that we can improve our customer experience. In the meantime, feel free to contact me directly at [email protected] so we can discuss your experience more and find a solution.

Thank you!

Natasha, SelectBlinds Brand Ambassador

Wisconsin
1 review
0 helpful votes
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Very satisfied
December 18, 2024

Blind fits perfectly, easy to I stall and prompt shipping. Have ordered in the past and will order in the future.

Date of experience: December 7, 2024