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Segpay

3.3

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From the business

Segpay is a global leader in online payment processing. Since 2005, we’ve specialized in providing online payment services, and proprietary fraud mitigation, to e-commerce merchants around the world.

For over ten years, SegPay has been processing online payment transactions for merchants in all categories with a specialization in helping retailers process credit card transactions. We’re a leader in card-not-present transactions and have strong relationships with acquiring banks and credit card schemes. Our global footprint supports merchants across the U.S., Canada, and the European Union.


segpay.com
Deerfield Beach, Florida
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Segpay Reviews Summary

The company's reputation is mixed, with notable strengths in the efficiency of subscription cancellations and responsiveness to customer inquiries. Many customers appreciate the quick resolution of issues, highlighting a straightforward cancellation process and effective communication. However, significant concerns arise regarding unresolved billing disputes, perceived lack of support, and inconsistent information about subscriptions. Complaints about unauthorized charges and inadequate customer service experiences suggest a need for improved clarity and reliability in their practices. Overall, while some customers report satisfaction, recurring issues indicate areas for enhancement in customer support and communication strategies.

This summary is generated by AI, based on text from customer reviews

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Germany
1 review
0 helpful votes
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They don't cancel the purchase. So that I get my money back. They only stopt the transaction for the future.
And now they spam me with mails. And I said clearly that I don't want any mails

Date of experience: April 20, 2026
1 review
0 helpful votes
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Customer service
April 30, 2026

Easy to get the help needed, friendly customer service

Date of experience: April 19, 2026
1 review
0 helpful votes
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Fast and effective
April 27, 2026

They fixed my problem without excuses and everything was fast

Date of experience: April 17, 2026
1 review
0 helpful votes
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Never again
April 27, 2026

Couldn't log in for the first couple days due to the age verification being buggy. The selection was lacking and it took days to unsubscribe myself.

Date of experience: April 17, 2026
1 review
0 helpful votes
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Mir wurde im meinem Anliegen sofort geholfen und würde für mich erledigt

Date of experience: April 17, 2026
South Carolina
1 review
0 helpful votes
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My request for refund to my cc
April 26, 2026

I paid and was billed on $59.88 on 4-10-26 on the same day 4-10 i cancelled my subscription to website adultprime.com because i could not log in to the site. I recieved your cancellation confirmation but no refund of the amount billed me has been posted on my cc. Why not same day cancellation due to no access to the site deserves a refund credit back on my cc for $59.88

Date of experience: April 12, 26
1 review
0 helpful votes
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Double billed
April 26, 2026

I was double billed and still unable to use the service. Also difficult if not impossible to cancel having to jump back and forth to find the required information to cancel. I for one will no longer use your service or the website I signed up for.

Date of experience: April 16, 2026
1 review
0 helpful votes
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I want a refund!
April 25, 2026

I emailed your company because you charged me twice? I only have one account? So I need a refund for the last two months! Somebody was assigned my case they were supposed to get back to me, how would you rate your company, I still haven't heard the results yet?

Date of experience: April 15, 2026
VE
1 review
0 helpful votes
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No fue satisfactorio
April 24, 2026

Porque realicé el pago me debitaron el monto Venezuela no se encuentra admitida dentro de su plataforma detalle que deberían. Tener explicit Antes de aceptar el pago y no he recibido el reembolso … todo mal

Date of experience: April 14, 2026
Germany
1 review
0 helpful votes
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Stornierung des Abonnements
April 23, 2026

Die Stornierung hat einfach, problemlos zu meiner Zufriedenheit geklappt

Date of experience: April 13, 2026
1 review
0 helpful votes
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Totally unsatisfied
April 20, 2026

Hi, i have been streaming since last year January, and earned 52 dollar in 30min so my model account was terminated. So told them that I was wearing hair wig and beared because iam married and working in hero moto cop ltd, the owner is charu mujjal, company turn over is 7000 cr and I hv direct contact with my owner. So how she feel if she and my office staff and relatives caught me. So they unblock my model account. But few days back I was streaming in my room alone 3 hours suddenly I saw they terminated my model account permanently reason behind unregistered person streaming. How can it be possible, I have uploaded my tattoo video on my left wrist and we are twins cousin so he suggested me this app. Even they see my background of my room i have decorated with light and sometimes I do squats. Trust me with showing nude u I earned 4200 token except one private and public.

My tw friends trying to make model account with driving licence and government identity but it show we cnt verify at this moment, please try after sometime. Before my model account terminated, two days back a user gave 30 tk for jerk off and we showed may be his net was not working but few of my friends connected me on Instagram they said yes we saw.

So that user suspended my model account for two days, at least he should asked me that dude I didn't see the jerk off, please return my token, I said I can show you again and won't charge token and mail to stripchat that return his token. So now tell I got warning that user was not satisfied, so I can make a user account and every Indian female $#*! and report that iam not satisfied so i got my token back and you can run your business very smoothly. What you think iam right or wrong.

So i uploaded my room background video and my pets video because in winter they sleep in upper floor. So can check in your system. I cried so much that I lost the chance to work with stripchat. But it's my request if you have evidence who was unregistered person please show me in my mail. Simple and clear. Today I went to bank of mine and my mom bank, we were shocked that our upi pin is changed,. I can give you government police fir and bank statement.

Kindly unblock my model account.

Date of experience: April 11, 2026
1 review
0 helpful votes
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I like the experience with segpay
April 20, 2026

I like the segpay method to make payments a lot, as a Brazilian, give us so much freedom to pay in dollars. But atm I just want to delete my entire account of Flingster.

Date of experience: April 10, 2026
1 review
0 helpful votes
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Why unnecessary ban was triggered multiple times. The AI mechanism used by the team is unnecessarily triggering even when I did not do anything which reflects nudity or violence or abuse.

This is totally unacceptable.
I was banned multiple times as soon as I click on start button.

Date of experience: April 10, 2026
Canada
1 review
0 helpful votes
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J'ai annulé mais vous m'avez facturé un mois supplémentaire! Vous devez me rembourser 58.08$ cad

Date of experience: April 4, 2026
1 review
0 helpful votes
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Canceling payment
April 17, 2026

I am still not sure if my payment has been canceled. You have made it very unclear if my request to cancel my subscription was processed.

Date of experience: April 7, 2026
1 review
0 helpful votes
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Ótimos filmes
April 17, 2026

Ótimas cenas variáveis com mulheres gostosas, uma cena melhor que a outra.

Date of experience: April 7, 2026
1 review
0 helpful votes
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I just wrote to the customer service my email address (paypal), amount and regular date of the withdrawels. Minutes later, i got the confirmation of the ending.
Terrific!

Date of experience: April 7, 2026
Thailand
1 review
0 helpful votes
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Can't log in
April 16, 2026

I emailed to say that I can't log into site purchased... and that my username and password need to be reset AND forwarded to me. I was promised a response within 48 hours... and have still not had any response... and still cannot log in to site

Date of experience: April 6, 2026
Minnesota
1 review
0 helpful votes
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I did purchase some fan club memberships during January and these were valid charges. However, I have been locked out of Stripchat in February--my username and password are no longer accepted. I cannot log into StripChat (Europe) and the names of fan clubs not available for contacting to cancel memberships. I have been blocked out but continue to get charged for March (and some of Feb. There have been 5-7 monthly charges of $10.99. I have no intention to continue any of these fan memberships--especially without access to any of them.

Date of experience: March 1, 2026
Canada
1 review
0 helpful votes
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Quick and efficient service
April 13, 2026

My request was completed very quickly after I submitted it. I was pleasantly surprised and appreciative of the fast turnaround. Great job.

Date of experience: April 3, 2026