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SecureBoxOffice.com has a rating of 2.3 stars from 248 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SecureBoxOffice.com most frequently mention customer service, credit card and full refund. SecureBoxOffice.com ranks 34th among Tickets sites.
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Please do not purchase tickets from this scam. They doubled my ticket price and fees. I don't know who they paid to get 5 star false reviews. I wish I would have done my research first. I've learned an expensive lesson.
Took me 1.5 hrs to get registered and find the app. The best experience was agent RICK, very patient with my limited computer skills, found us great seats in our price range. We have tickets on phone now. I hope I remember to take the phone! Thanks again Rick
Very satisfied. Just hope my tickets arrive on time as this was the first time I have used this service.
Best thing we ever did It was very fast and every thing went so nice. Got the ticket already. We sure will use this firm again when ever we need to get some tickets for something.
Summer (customer service) was extremely professional and very helpful. She made purchasing tickets for the Michael Buble concert tickets very convenient and easy. A great representative of the company! I certainly would ask for her specfically again next time.
They are very helpful and very nice
Will be buying again from here and they now what they are doing and they also give some good advice to see where is best
This company may appear legitimate, however, they do not tell you the whole story or answer your questions. They tell you only enough to stay within legal liability. Total disaster and very costly. BEWARE... DON'T USE THEM... FRAUD. Paid for tickets that could not be used. They lied and refused a refund for their fraud, jerked me around. TERRIBLE COMPANY, FRAUD COMPANY.
I don't know seating at the Fox theater so call metrotix and they help me get good seats at my price point!
Every thing went all right, thank you Randy. I never did it this way, but i think it will all right
Thanks ceaser for what you did for us I will definitely ask for you next time that's for sure! He actually tried to help us get a good deal with great seats...
Great experience when talking to the personnel. Second time ordering from your agency " Secure Box Office " Thank you "Iris" for all the information and being intune with the customer. For future venues I will be back!
Thank you,
David Major
The gentleman that helped me was knowledgeable. Me, being a senior citizen appreciated his patience.
Experience was good and even received a discount. It was quick and I was able to get tickets for the very next day.
It's been a long time since we purchased concert tickets.
Max and Sophia our grandchildren love Kiss songs. So we
Were very lucky to have Julio Rodriguez guide us through the process.
Plus giving us a discount too. Thanks Darlene & Raymond Taylor
Thank you, Julio Rodriguez, for taking your time to help me purchase these tickets and for also offering me a small discount. I appreciated your patience and kindness very much! God bless!
When the website of my local theatre did not open up quickly, I called a contact (877) number I found on the second page and got to Secure Box Office. They are pleasant and accommodating while they sell you tickets at a greater price than those the local theatre offers, but as soon as the transaction is complete, they will not respond to calls or emails and live chats. They announce up front that there are no refunds or cancellations, but I called back within minutes of buying their expensive tickets and met a stonewall. I tried their live chat 3 times but they did not respond. My only recourse was to call my credit card company and ask them to stop payment on the transaction. I will hear what happens in a few days. Stay away from Secure Box Office that is nothing short of rapacious. Miriam C. Dow, Buffalo, NY
I was satisfied because the Rep. Had another seat available when the first one was taken. Now I am looking forward to requesting their Services each time.
The representative Julio Rodriguez was extremely helpful and patient. He was able to explore different options for me to get the best value for my purchase. He left me a satisfied customer.
Answer: This site is a SCAM! They significantly up-charge the face value of tickets and make a profit.
Answer: Uh I was charged TRIPLE for mine! They suck!
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