Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Seatsnet

Seatsnet

1.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Seatsnet?
grey stargrey stargrey stargrey stargrey star

Seatsnet Reviews Summary

Seatsnet has a rating of 1.3 stars from 203 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Seatsnet most frequently mention customer service, credit card and complete scam. Seatsnet ranks 343rd among Tickets sites.

service
135
value
133
shipping
124
returns
120
quality
121

We monitor reviews for authenticity

California
1 review
1 helpful vote
Follow Paola P.
Unfollow Paola P.
Share Review
Report Review

SCAMMMM
January 3, 2024

I bought tickets for Real Madrid vs Mallorca and they never arrived. Kept getting messages they would get on time and never did.

Date of experience: January 3, 2024
GB
1 review
3 helpful votes
Follow Ian P.
Unfollow Ian P.
Share Review
Report Review

Awful avoid at all costs
December 29, 2023

How a company like this is allowed to operate in the UK or indeed anywhere globally is beyond me
It is a total scam. I find myself £1250 down without being delivered what I purchased.
I will be using all legal powers to remove them from being a legitimate business

Date of experience: December 29, 2023
Spain
1 review
0 helpful votes
Follow Carlos M.
Unfollow Carlos M.
Share Review
Report Review

Scammers
December 29, 2023

Scammers! They assure you 100% that you will have the tickets and they even tell you 1 hour before the event and then they don't send them to you and you are left without tickets and without money! They are scammers.

Date of experience: December 29, 2023
GB
1 review
0 helpful votes
Follow Tina B.
Unfollow Tina B.
Share Review
Report Review

DO NOT BUY
December 22, 2023

Scammers do not buy of this site haven't received my tickets, reporting them to trade standards!

Date of experience: December 22, 2023
Germany
1 review
3 helpful votes
Follow Youssef N.
Unfollow Youssef N.
Share Review
Report Review

Betrug
December 21, 2023

Bitter enttäuscht von Seatsnet! Ich habe 539,89€ für zwei Tickets Union Berlin gegen Real Madrid am 12.12.2023 gezahlt. Erst sagte mir ein Kundenberater das die Tickets am Abend vor dem Spiel gesendet werden, dann sagten sie am morgen vor dem Spiel, dann sagten sie das ich spätestens zwei Stunden vor dem Spiel die Tickets erhalten werden. Wir waren vor dem Stadion und haben keine Tickets erhalten. Dann sagten sie uns das ein Fehler aufgetreten ist und wir unser Geld zurück erhalten werden. Bis heute wurde kein Geld zurück überwiesen, der Kundendienst wimmelt uns immer ab und auf unsere E-Mails erhalten wir keine Antworten. Wir sind sehr enttäuscht von Seatsnet.com da unser Weg nach Berlin inklusive Rückfahrt fast 1000KM betragen hat. Bitte senden Sie unser Geld zurück, bitte. Order ID *******

Date of experience: December 21, 2023
Germany
1 review
0 helpful votes
Follow Cansu E.
Unfollow Cansu E.
Share Review
Report Review

SCAM
November 29, 2023

I have bought tickets, but they have not been sent to me. Nobody is responding to my WhatsApp and email messages either.

Date of experience: November 29, 2023
GB
1 review
2 helpful votes
Follow Karen M.
Unfollow Karen M.
Share Review
Report Review

Purchased two tickets for Lazio Vs Celtic game.during purchase a ticket agent phones,very professional.bought etickets expected delivery date was next day... travelled to Rome, three days later still no tickets.got minimal correspondence night before game assuring me they were verified seller and 100% guaranteed...day of game no tickets,all emails, WhatsApp and calls blanked.complete scammers.trying to get refund through my bank now.save yourself the stress and avoid at all costs.

Date of experience: November 28, 2023
GB
1 review
1 helpful vote
Follow Natalie B.
Unfollow Natalie B.
Share Review
Report Review

Scam
November 15, 2023

Complete con artists. Never was there going to be any tickets. Fake. Keep in contact with you to hoodwink you into believing the tickets would arrive.

Date of experience: November 15, 2023
GB
1 review
0 helpful votes
Follow James D.
Unfollow James D.
Share Review
Report Review

Wrong dates!
November 12, 2023

Just bought two tickets for me and my son to watch spurs and villa. The date on the tickets sat the 25th but the game is on the 26th.
Absolutely gutted

Date of experience: November 12, 2023
Israel
1 review
0 helpful votes
Follow PBUM P.
Unfollow PBUM P.
Share Review
Report Review

Steelers
November 11, 2023

Dont use seatnet website for your reservation
We bought 7 tickets premium for our game before two months and we didnt get our tickets
We sent alot of mails and msg by whattsapp
And no answer

Date of experience: November 11, 2023
Turkiye
1 review
0 helpful votes
Follow abdurrahman y.
Unfollow abdurrahman y.
Share Review
Report Review

FAKE WEB NO TICKETS
November 9, 2023

This is FAKE WEB and they do not deliver the tickets to you.
They always try to keep in touch with you by email and inform you that your tickets will deliver in some hours, in a moment, etc.
But no any tickets could be received!
DO NOT TRUST PLEASE, DO NOT BUY ANY TICKETS FROM HERE

Date of experience: November 8, 2023
GB
1 review
3 helpful votes
Follow Philip C.
Unfollow Philip C.
Share Review
Report Review

SCAM DO NOT USE
November 8, 2023

Bought tickets from this site and they were never sent to me. Since then I've sent dozens of emails to every address I can find and had no response. Complete scam do not use!

Date of experience: November 8, 2023
Austria
1 review
1 helpful vote
Follow Alexander S.
Unfollow Alexander S.
Share Review
Report Review

Never again!
November 5, 2023

I will never buy anything from this company again because they are liars and scammers. My tickets should be in my email at least 1 day before the event. They keep promising that they will send the tickets until you don't believe in it. And they don't want to transfer the money back either.

Date of experience: November 5, 2023
Spain
1 review
0 helpful votes
Follow Lene L.
Unfollow Lene L.
Share Review
Report Review

SEATSNET IS A SCAM! WHATCH OUT!
November 4, 2023

SEATSNET ARE SCAMMERS -WHATCH OUT!
Seatsnet gave me FAKE tickets for the Las Palmas vs Madrid Atletico game yesterday in Las Palmas. THEY CAN NOT BE TRUSTED, THEY ARE SCAMMERS! WATCH OUT!

Date of experience: November 4, 2023
Germany
1 review
1 helpful vote
Follow Enrico P.
Unfollow Enrico P.
Share Review
Report Review

Legal scam!
October 29, 2023

Bought 2 tickets for inter Milan Vs Roma and never received them. It's a real scam, stay away from this website!

Date of experience: October 29, 2023
Finland
1 review
2 helpful votes
Follow Johanna L.
Unfollow Johanna L.
Share Review
Report Review

No tickets, no info
October 25, 2023

We bought 5 tickets to the game PSG-AC Milan. Tickets never arrived vie e-mail. First line connection by asking names for the attendants was send but tickets never arrived. We tried to contact seatsnet via multiple way but nothing happened snd no one aswered. Horrible firm! Don't ever use this!

Date of experience: October 25, 2023
GB
1 review
5 helpful votes
Follow Richard P.
Unfollow Richard P.
Share Review
Report Review

Scammers
October 20, 2023

Shocking scammers. No tickets and no way of chasing up. I stupidly didn't do my homework before buying on this website. Needs regulating.

Date of experience: October 20, 2023
GB
1 review
0 helpful votes
Follow James M.
Unfollow James M.
Share Review
Report Review

Shocking service, can't get hold of anyone whiles chasing tickets for a concert in 20 hours time! Will not use again

Date of experience: October 18, 2023
Virginia
1 review
0 helpful votes
Follow Mohamed K.
Unfollow Mohamed K.
Share Review
Report Review

Dont use this site its a scam they they call you to help you buy the ticket they never send you the ticket and take your money. If you tried to call them they will never reply to you. FRAUD ALARM TAKE CARE

Date of experience: October 16, 2023
Israel
1 review
0 helpful votes
Follow ho a.
Unfollow ho a.
Share Review
Report Review

It's a scam.
October 8, 2023

It's a scam.
It's a scam.I bought 4 tickets It was for the liverpool and chelsea game on august 13th. Complete scam, avoid like the plague.2 days before the game all our money and credit cards were stolen in London, so we asked them to resell our tickets.
You will be surprised the resolding process was fast and they answered every question, they said we will get the mony back within 14-30 working days. 57 days have passed. Tried contacting seatsnet but no reply on phone, chat or whatsapp.
They stole our money twice. I will be looking at legal action helped by BEUC

Date of experience: October 8, 2023