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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Canada
1 review
0 helpful votes
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Easy Peasy!
June 23, 2018

So easy to use and quick response and delivery of tickets! Well never use anher app for tickets again :)

Date of experience: June 22, 2018
California
1 review
0 helpful votes
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A little frustrating
June 23, 2018

It is a little frustrating that you have to print tickets to use them at certain venues/stadiums. I know the ticket clearly said I had to print it and that was my fault for not printing it but sometimes people use seatgeek when they are out of town and do not have access to a printer. Unfortunately I had to buy more tickets from the stadium to get in.

Date of experience: June 22, 2018
Michigan
1 review
0 helpful votes
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Love the Tigers
June 24, 2018

I love going to the Tiger games. Cheaper the tickets the more games we can go to. We like to go on the give away days.

Date of experience: June 22, 2018
Virginia
1 review
0 helpful votes
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Exchanges/refunds not possible
June 21, 2018

Seatgeek apparently got the tix thru Fanxchange we had unusual circumstances gridlock in DC took us 3 hrs to go 57 miles so didnt get there till 5th inning then there was a 2.5 hour rain delay. Nats are issuing ticket exchanges for the game but Fanxchange said they cant do anything about it so we didnt get to see any of the game and pd $178 for 4 tix. My daughters were so dissapointed since this was the first chance we have had to see a game this year. Its disappointing that Seatgeek would not try to compensate us in some way. :(

Date of experience: June 21, 2018
North Carolina
1 review
0 helpful votes
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So easy to buy great tickets!
June 20, 2018

With all of the filter options, seat geek makes it so easy to buy tickets. I use them for every event.

Date of experience: June 19, 2018
Virginia
1 review
4 helpful votes
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Mariners at Yankees on June 21
June 19, 2018

I am getting concerned. I bought these tickets three days ago and they are still listed as XFER MOBILE DELIVERY. I need to print or have them available mobile today or tomorrow please and I don't know how to access the tickets. If they are coming from another provider, I don't know who that is and why I haven't heard from them yet. I was expecting an email notification from a third party, but we are now 4 days and counting...

Date of experience: June 19, 2018
Florida
1 review
0 helpful votes
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I always buy my tickets using SeatGeek and I never had an issue with it. Very good app and I recommend it.

Date of experience: June 18, 2018
Washington
1 review
0 helpful votes
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Simple easy and user friendly.
June 19, 2018

I was easy to do and easy to follow. The only trouble was I had a password with Ticketmaster and didnt realize it. Not an issue.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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With just a few taps you can find the best price/ value. View the price with taxes and fees beforehand and recieve your tickets fast

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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Insane service fees
June 18, 2018

Obnoxious service fees, almost made it not worth it to buy the ticket, I seriously considered just abandoning the idea. $17 for a $34 ticket? Truly abhorrent.

Date of experience: June 18, 2018
Colorado
1 review
0 helpful votes
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We were able to find the game we wanted to attend and purchased great seats! The site is user friendly and easy to navigate

Date of experience: June 18, 2018
Washington
1 review
0 helpful votes
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Easy to Use
June 19, 2018

Just bought some Boston Red Sox tickets! The site was easy to navigate. Really liked being able to the view from seats and the ticket price with all fees included!

Date of experience: June 18, 2018
Germany
1 review
0 helpful votes
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It was easy!
June 19, 2018

It took no time at all and user friendly. I love that it tells you what is a good deal or not and it shows you exactly what you will pay. I'm definetley happy with seatgeek!

Date of experience: June 18, 2018
Florida
2 reviews
0 helpful votes
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App is so easy to use. Pricing is reasonable and fees are included. This app is my go to for concert tix. Prices fall as concert gets closer. Highly recommend.

Date of experience: June 18, 2018
Missouri
1 review
0 helpful votes
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Easy to use
June 19, 2018

It was simple, quick and easy to use and loaded right on to my SeatGeek account. I will be using it for as many future purchases as possible

Date of experience: June 18, 2018
Illinois
1 review
0 helpful votes
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Expensive
June 19, 2018

App was easy to navigate. Did not like having to print tickets. Would rather have e-tickets. Ticket fees were expensive.

Date of experience: June 18, 2018
New York
1 review
0 helpful votes
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Excellent online service
June 19, 2018

I'll continue buying tickets from seatgeek. Fast, good service, good prices. Availability. I'm a very happy customer

Date of experience: June 18, 2018
Washington
1 review
0 helpful votes
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Concert tickts
June 19, 2018

I love Seatgeek! They have never let me down and the prices are always fair. They will be my ticket source until they give me reason to look elsewhere and so far I have been extremely satisfied.

Date of experience: June 18, 2018
California
1 review
0 helpful votes
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Fast
June 19, 2018

Download fast. No issues. Prices are very good. Wish is get a discount for how many times I purchase from this.

Date of experience: June 18, 2018
Georgia
1 review
0 helpful votes
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The best site to buy tickets
June 19, 2018

This is probably the only ticket site in which I am able to get an honest opinion from a company that wants to give me the best price for the ticket that I want to purchase that is the best for my entire experience there.

Date of experience: June 18, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States