Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SeatGeek

SeatGeek

2.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate SeatGeek?
grey stargrey stargrey stargrey stargrey star

SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
This company does not typically respond to reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
Follow James U.
Unfollow James U.
Share Review
Report Review

Golf tournament tickets
July 27, 2018

Website is easy to use and the prices are much better than the "official" tournament website for purchasing tickets. Tickets delivered by email within 2 minutes of my purchase.

Date of experience: July 27, 2018
Arizona
1 review
0 helpful votes
Follow Misael A.
Unfollow Misael A.
Share Review
Report Review

Greatest app ever
July 27, 2018

Seatgeek should be the number one place you go to to buy tickets. It shows you where the best seats are and where you are getting an amazing deal at. It also shows where tickets are over priced unlike at the box office.

Date of experience: July 26, 2018
Massachusetts
1 review
0 helpful votes
Follow Will T.
Unfollow Will T.
Share Review
Report Review

Easy, informative
July 27, 2018

Dont see why I would ever go anywhere else. Being able to see value based on seat color is a cool feature. The stadium detail is amazing too. Highly recommend.

Date of experience: July 26, 2018
California
1 review
0 helpful votes
Follow Hector A.
Unfollow Hector A.
Share Review
Report Review

Amazing
July 27, 2018

Verry easy, private and u can have fun wen u r looking the up caming events, what else can i said i dont know how to express

Date of experience: July 26, 2018
California
1 review
0 helpful votes
Follow Rachel M.
Unfollow Rachel M.
Share Review
Report Review

Easy to navigate
July 27, 2018

Seat geek has great seats, reasonably priced, and easy to navigate. I use it to purchase all my tickets for sporting events.

Date of experience: July 26, 2018
Arkansas
1 review
0 helpful votes
Follow Dwight G.
Unfollow Dwight G.
Share Review
Report Review

Great Way to Purchase Tickets
July 27, 2018

Using the app is easy to navigate and a breeze finding the seat you want at the price you want. It is definitely worth a try if you haven't so far.

Date of experience: July 26, 2018
New Jersey
1 review
0 helpful votes
Follow Terry D.
Unfollow Terry D.
Share Review
Report Review

Have ordered tickets for session one and session two, on July 27, have not heard from the USTA, about the order. Just want to make sure I get the tickets.

Date of experience: July 26, 2018
California
1 review
0 helpful votes
Follow Michael C.
Unfollow Michael C.
Share Review
Report Review

The app is easy to navigate and provides more than enough information to locate your desired tickets.

Date of experience: July 26, 2018
Texas
1 review
0 helpful votes
Follow Courtney C.
Unfollow Courtney C.
Share Review
Report Review

Awesome Experience
July 27, 2018

SeatGeek made my buying experience simple and painless. I will definitely use them again for all of the events I want to attend.

Date of experience: July 26, 2018
California
1 review
0 helpful votes
Follow Jason M.
Unfollow Jason M.
Share Review
Report Review

In my opinion the ticket prices are misleading. The prices found on the site do not include the seller fees until after you choose them. If the seller fees where consistent, I would t have a problem with it, but they arent. Ive seen enaywhere between $4 to $58 per ticket in seller fees. It would make things easier if the price you see includes the fee or have a set flat fee, so ticket prices are easier to compare.

Date of experience: July 26, 2018
West Virginia
1 review
1 helpful vote
Follow Don C.
Unfollow Don C.
Share Review
Report Review

Zac Brown recently
July 26, 2018

As far as finding tickets, the ratings and so on, I'm satisfied. What really disappoints me and pisses me off is, the ticket prices are bad enough. But then, when you're ready to pull the trigger anyway, there they go, just like TicketBastard, surcharges and fees. Total BS. I mean really, a $3 a ticket fee for printing the damned tickets myself with MY printer, my ink?

Date of experience: July 26, 2018
California
1 review
0 helpful votes
Follow Luis P.
Unfollow Luis P.
Share Review
Report Review

Prices are good when compared to other apps. Its easy to pick seats and the view we get of our seats is good. The green dots on the sections are very helpful.

Date of experience: July 26, 2018
Canada
1 review
0 helpful votes
Follow Michael S.
Unfollow Michael S.
Share Review
Report Review

Easy
July 26, 2018

Super easy to use and a fair price. I had a real good experience! I will use it again next time I need tickets.

Date of experience: July 26, 2018
Kentucky
2 reviews
1 helpful vote
Follow Rhonda H.
Unfollow Rhonda H.
Share Review
Report Review

I don't think the fee you attach of almost 20 bucks is necessary. Why do you add that on the price of the ticket? Don't you think we pay enough to see concerts nowadays?

Date of experience: July 26, 2018
Illinois
1 review
0 helpful votes
Follow Jasmine D.
Unfollow Jasmine D.
Share Review
Report Review

Fast and easy
July 26, 2018

I was able to find exactly what I was looking for at a great price. The delivery of the tickets were quick, and I ran into no problems. Thank you.

Date of experience: July 26, 2018
Pennsylvania
1 review
0 helpful votes
Follow Austin M.
Unfollow Austin M.
Share Review
Report Review

Lincoln Financial Field
July 26, 2018

We saw the International Champions Cup game Bayern Munich vs Juventus and the game and stadium were very nice. The only problem I had was with their security at entrance of the Stadium making my wife throw away a small handbag. Their website said it was allowed, but either the security guard didn't know what she was doing or they need to update their website.

Date of experience: July 26, 2018
New York
1 review
0 helpful votes
Follow Will J.
Unfollow Will J.
Share Review
Report Review

Awesome app!
July 26, 2018

Everything works really well and its easy to find good deals. My new favorite ticketing app!

Its nice to have everything in one place. I often check back daily to see if any deals have changed. I tell all my friends about the app!

Date of experience: July 26, 2018
New Jersey
2 reviews
0 helpful votes
Follow Virginia V.
Unfollow Virginia V.
Share Review
Report Review

Seat Geek rocks!
July 25, 2018

Easy to find tickets with search and make the purchase. And delivery was in seconds! Would definitely use Seat Geek again!

Date of experience: July 24, 2018
Michigan
2 reviews
0 helpful votes
Follow Mike Z.
Unfollow Mike Z.
Share Review
Report Review

Still no tickets
July 20, 2018

I bought 2 seats and 4 seats in the same row. The 2 seat purchase came right away but 3 days later and the 4 are not here yet. Hoping to receive before I travel tomorrow.

Date of experience: July 19, 2018
North Carolina
1 review
0 helpful votes
Follow Jack W.
Unfollow Jack W.
Share Review
Report Review

Very easy
July 20, 2018

I was pleased with my experience at SeatGeek. Everything I needed and looked for was right there. Very easy site with browsing through or just looking for concerts in your area. I always go here when I look for tickets.

Date of experience: July 19, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States