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SeatGeek Reviews Summary
SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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So convenient and easy to find the number of seats at my price point. Ticket was delivered instantaneously.
Easy to find seat and a but less service charge than ticketmaster. Finding the tickets on the app at the gate was also easy
I was charged and sent 8 tickets in different sections when I only purchased 4 floor tickets also tried to have it fixed and still getting no help
Found the tickets I wanted thanks to their very clear algorithm and was able to buy them with no muss OR fuss!
Our experience at AT&T Stadium could not have been easier! From parking to ticketing, Seat Geek handles everything seemlessly. We didn't waste a mi Ute worrying about parking or our seats - just focused on the game!
Very good easy tranasction. Love useing seat geek for all of my ticket needs. You can beat it! Will deffenatly be using seat geek for a long time to come!
I find it very difficult to not consider 33% surcharges usurious in nature. The tickets were good and reasonably priced and the system was easy to use.
Good experience all around. The site was easy to use and the prices seemed in line with other sites I checked. However, I selected tickets, entered all of my information and then when I went to press purchase, I was prompted that the prices rose. I can appreciate a spike in ticket prices, but if you lock in tickets, the price should stay consistent while you're paying for them. It left me wondering if I had actually been charged the new price, or if I purchased the tickets at all... and then was worried I was purchasing a second set of tickets. Very confusing for the customer
I've used SeatGeek five times now to buy tickets to sporting events and it's always a smooth, easy transaction. I get my tickets in minutes and they're sent right to my phone. Easiest process ever no waiting!
Recently used Sg for Timbers tickets, love the system and the great seats for a competitive price! Look forward to using SG for other upcoming events.
Easy way to buy tickets and see the actual row you are sitting in before you buy. I would use again.
I really liked the value rating of the tickets available. This was very helpful and the main reason I used your service.
I heard about your website through the College Football podcast The Solid Verbal. I had looked at the site for some time and when I was looking to purchase tickets to my teams game I decided to try it out.
It was very easy to find the kind of tickets I was looking for. And I cannot praise enough the very open pricing structure with the fees. Being able to look at ticket prices with the fees included is a big point for me.
In this most recent purchase, I could have saved about 16 dollars using another ticket provider but they were not open about the fees so I made the decision to support your website because I favor how the business is being run.
You can bet that if I need tickets for an event SeatGeek will be the one i check first
I have used SeatGeek a couple of times and it is easy to use and find a great deal on tickets. This last time, I purchased tickets and had them on my phone, ready to use in minutes.
Tickets were $3 ea. SeatGeek has the absolute lowest price and garaunteed seating experience for any event. It's easy and your tickets are easily accessible through their app, which means no hassles at the gate! Love the App!
I couldn't get a refund after i purchased tickets that said jacksonville at patriots but after i purchased the tickets it said patriots at jacksonville. I immediately noticed it and asked for a refund and i keep getting the same automated reply of Q & A'S. Even stub hub has refunded me for the same mistake being an online mistake and they see it wasn't my fault but apparently seatgeek don't care.
Tried to use a promo code, wasn't accepted, not sure why, first time using seat geek since having a bad experience with them, traveling to go to this event, hope it all works out
Site is easy to use to find the tickets in your price range and preferred area of seating. Will use again.
SeatGeek makes it easier for people to buy tickets to a sports or a concert, a process that used to be confusing for years. But not anymore.
From the business
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members