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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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California
1 review
0 helpful votes
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Quick reponse
November 11, 2019

Got my tickets quickly without a problem. Prices were good compared to others. We enjoyed the fight immensely and would recommend catching a professional live fight if you have not done so.

Date of experience: November 10, 2019
Colorado
1 review
0 helpful votes
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Ez pee z
November 11, 2019

My go to for tickets to any event! Easy process, simple interface, my only regret was taking KU +5 at home against KSU... but you live and you learn.

Date of experience: November 10, 2019
Texas
1 review
0 helpful votes
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Great experience buying tickets
November 11, 2019

Great experience buying tickets! I bought my tickets and was able to download them and print them with no issues.

Date of experience: November 10, 2019
New York
1 review
0 helpful votes
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Really easy process
November 11, 2019

Love buying tickets from SeatGeek! Tickets are always cheap and affordable i love it. Definitely will be using again in the future

Date of experience: November 10, 2019
New York
1 review
0 helpful votes
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.
November 11, 2019

...

Date of experience: November 10, 2019
Maryland
1 review
0 helpful votes
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Amazing Night of Hockey
November 11, 2019

The process to buy tickets was simply and easy! SeatGeek made it very easy for me to access my tickets through my phone.

Date of experience: November 10, 2019
Missouri
1 review
0 helpful votes
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Totes not helpful.
November 4, 2019

No insurance option. Price drop days before event with no reimbursement. I called and spoke to "Pol" regarding the issue and he gave me a bogus phone number for "someone" who could "help". Whatever.

Date of experience: October 31, 2019
California
1 review
0 helpful votes
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Unable to get my tickets
November 2, 2019

Problem unresolved! I have not been able to print my tickets nor has anyone returned my emails to resolve

Date of experience: October 29, 2019
Louisiana
1 review
0 helpful votes
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Easy to use
October 28, 2019

Easy to use. No worries about losing tickets and transferring tickets is a breeze. I love that fees are included in price.

Date of experience: October 27, 2019
North Carolina
1 review
0 helpful votes
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Easy and Affordable
October 30, 2019

Seats were great and great prices! I've used seat geek before and have yet to have a bad experience. Will definitely use for future purchases.

Date of experience: October 27, 2019
New Jersey
1 review
0 helpful votes
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Easy Experience
October 29, 2019

Seat Geek is a very easy app to get tickets. Used it a few times & so far... No problems

Date of experience: October 26, 2019
California
1 review
0 helpful votes
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Tickets
October 27, 2019

Purchased tickets with seat geek often and its great.

Date of experience: October 24, 2019
California
2 reviews
0 helpful votes
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Laker tickets
October 27, 2019

Very seamless process. Simple and easy to to obtain e-tickets. The directions from start to finish was easy to follow. Thanks!

Date of experience: October 24, 2019
California
1 review
0 helpful votes
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Easy, quick and simple!
October 27, 2019

Found great tickets for a great price and the process was easy! My boyfriends dream was to go to a Eagles game and SeatGeek made it happen!

Date of experience: October 24, 2019
Illinois
1 review
0 helpful votes
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Great
October 27, 2019

Easy and simple to navigate. Although extra fee can be expensive. Will continue using the seatgeek app for further events.

Date of experience: October 24, 2019
Texas
1 review
0 helpful votes
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GOBaylorBears
October 27, 2019

Have app on phone tickets delivered to app. Just waiting for the game! Go Bears!

Date of experience: October 24, 2019
Washington
1 review
0 helpful votes
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Sounders Western conf semi-finals
October 27, 2019

Great and easy to use! Tickets sent easily and available ASAP.

Date of experience: October 24, 2019
New Jersey
1 review
0 helpful votes
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Ticket purchase
October 27, 2019

Went well until I was forced to type in this description at 50 characters which almost lead me to move from 5 stars to 1.

Date of experience: October 24, 2019
Georgia
1 review
0 helpful votes
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SeatGeek
October 27, 2019

SeatGeek is a really easy app to use but it is a little pricey. Some good qualities is that if you can't go to the concert anymore, you can sell it, you can transfer it to someone else, and the events are really easy to find

Date of experience: October 24, 2019
Washington
2 reviews
15 helpful votes
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Absolutely do not buy tickets from SeatGeek. Sold my tickets from underneath me twice and completely ruined my daughters birthday. Lied to me for two months straight right until the last minute. Concert is sold out had to cancel our entire trip because they wanted to make an extra buck. Teenage daughter is crying herself to sleep as I am writing this.

Date of experience: October 23, 2019

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States