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SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.
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The process of ordering tickets was very easy and the price we paid was fair. The app makes it super easy to access tickets.
Great service, no complaints in buying football tickets
Made my ticket purchase with ease and was a quick process. The site is user friendly and secure. I feel comfortable knowing that I have the ability to purchase event tickets and know that my information is safe.
SeatGeek is amazing! Getting the tickets was an easy process and the price for the ticket I purchased was greater than I expected! I was so close to the floor I never expected to pay the price I paid for those seats. I will definitely use GeekSeat in the future.
It was very easy to search for the concert I was looking for and even easier to view available seats. Checking out was also seamless and fast!
Process was fine but the fee per ticket was ridiculous. Ticket price shown with offer was deceptive when the fee per ticket is $200 and is not disclosed from the beginning.
Getting tickets is easy and I appreciate using seatgeek, however I feel that a $28 fee per ticket is way too high.
Super easy and fast using the app. Would use again
I like it, except that you can't select more than one purchase at a time. We tried getting two areas of seating for our family so we could sit together on the same row but had to do two separate orders which caused us to lose tickets within the same row. We have a young family with a special needs child so it is important for all of us to be together.
I had a great time, even though the jazz lost. I love finding really cheap seats and SeatGeek makes it easy.
This is the third time I've used SeatGeek and I've had no problems, the prices are good I get access to the tickets quick and have no problem getting into the event. I'm very pleased and will definitely recommend this app to my friends as well as continuing to use it myself.
Very easy to use app and easy to access tickets when you are at the event! I will continue to keep using SeatGeek when I go to live concerts or games
Compare prices. SeatGeek is the best price for the same seats. Smooth checkout process and the tickets were delivered quickly.
It was easy to buy my tickets and to get access to them on the day of the game. I like this form of e-ticket than what Sounders used to use. This is much better.
These tickets were easy to find and buy... This was a seamless purchase!
My family had a great time I recommend seat geek...
It was my first time buying tickets for a concert and it was easy. I was kinda confused that I didn't get my tickets right away due to the the third party policy by staples center but at the end it was simple.
Had no problems with website! Purchasing and redeeming ticket was a breeze! Will definitely use Seat Geek again!
Answer: Shana is correct, Seat Geek takes no responsibility for tickets and have no customer service and will not return calls if things do not work out Stub Hub is much better
Answer: Hi Beth, Welcome to SeatGeek! In order to maintain our marketplace we do have fees, but we'll always show you a thorough price breakdown of your order before you can checkout. Plus, we've got options so you can actually search for tickets and see the fees included in the price from the get-go. Simply use the filter "Prices with fees" when searching for listings. You can read more about that here: https://support.seatgeek.com/hc/en-us/articles/360036685293 I hope that helps! Please let me know if you have any other questions-- Best wishes, SeatGeek CX Team
Answer: Hi Ciprian, Thanks for reaching out and no worries about being concerned. I can assure you SeatGeek is a safe place to buy tickets. Every seller on our site is fully vetted and has a 100% or greater money-back guarantee in the rare case problems occur. You can read more here: https://seatgeek.com/buyer-guarantee. Luckily ticket issues seldom happen! We really just want you to score seats to events where you'll have the time of your life. That's why we're here from 6am-8pm PT, 9am-11pm ET every day to help you with any questions or concerns. Hopefully that puts your mind at ease! Warmly, SeatGeek CX Team
SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.

