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SeatGeek

2.7

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SeatGeek Reviews Summary

SeatGeek has a rating of 2.7 stars from 2,561 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 10th among Concert Tickets sites.

service
347
value
331
shipping
236
returns
270
quality
288
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Oregon
1 review
0 helpful votes
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Easy and affordable
November 20, 2019

The process of ordering tickets was very easy and the price we paid was fair. The app makes it super easy to access tickets.

Date of experience: November 20, 2019
California
1 review
0 helpful votes
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Easy Peasy
November 20, 2019

Great service, no complaints in buying football tickets

Date of experience: November 20, 2019
Texas
1 review
0 helpful votes
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Easy to use
November 20, 2019

Made my ticket purchase with ease and was a quick process. The site is user friendly and secure. I feel comfortable knowing that I have the ability to purchase event tickets and know that my information is safe.

Date of experience: November 20, 2019
District of Columbia
1 review
0 helpful votes
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So easy
November 20, 2019

I had no trouble accessing my tickets, made everything easier.

Date of experience: November 20, 2019
Illinois
1 review
0 helpful votes
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SeatGeek Rocks!
November 20, 2019

SeatGeek is amazing! Getting the tickets was an easy process and the price for the ticket I purchased was greater than I expected! I was so close to the floor I never expected to pay the price I paid for those seats. I will definitely use GeekSeat in the future.

Date of experience: November 20, 2019
New Jersey
1 review
0 helpful votes
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Quick and Easy purchase
November 20, 2019

It was very easy to search for the concert I was looking for and even easier to view available seats. Checking out was also seamless and fast!

Date of experience: November 20, 2019
Pennsylvania
1 review
0 helpful votes
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Exorbitant fees...
November 20, 2019

Process was fine but the fee per ticket was ridiculous. Ticket price shown with offer was deceptive when the fee per ticket is $200 and is not disclosed from the beginning.

Date of experience: November 20, 2019
Pennsylvania
1 review
0 helpful votes
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Fees are too high
November 20, 2019

Getting tickets is easy and I appreciate using seatgeek, however I feel that a $28 fee per ticket is way too high.

Date of experience: November 20, 2019
Japan
1 review
0 helpful votes
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Thank you
November 20, 2019

What an amazing deal! I cannot wait for the game day. Thank you so much.

Date of experience: November 19, 2019
California
1 review
0 helpful votes
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Super easy
November 20, 2019

Super easy and fast using the app. Would use again

Date of experience: November 19, 2019
Utah
1 review
0 helpful votes
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More freedoms to purchase
November 20, 2019

I like it, except that you can't select more than one purchase at a time. We tried getting two areas of seating for our family so we could sit together on the same row but had to do two separate orders which caused us to lose tickets within the same row. We have a young family with a special needs child so it is important for all of us to be together.

Date of experience: November 19, 2019
California
1 review
0 helpful votes
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Great
November 20, 2019

I have bought off of SeatGeek before and it's a good experience ever single time. It was easy, straightforward, and quick.

Date of experience: November 19, 2019
Utah
1 review
0 helpful votes
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Great seats, for cheap
November 20, 2019

I had a great time, even though the jazz lost. I love finding really cheap seats and SeatGeek makes it easy.

Date of experience: November 19, 2019
Georgia
1 review
0 helpful votes
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Quick efficient service.
November 20, 2019

This is the third time I've used SeatGeek and I've had no problems, the prices are good I get access to the tickets quick and have no problem getting into the event. I'm very pleased and will definitely recommend this app to my friends as well as continuing to use it myself.

Date of experience: November 19, 2019
Canada
1 review
0 helpful votes
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Very easy and would do it again!
November 14, 2019

Very easy to use app and easy to access tickets when you are at the event! I will continue to keep using SeatGeek when I go to live concerts or games

Date of experience: November 14, 2019
Canada
1 review
0 helpful votes
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Cheaper then the other guys
November 14, 2019

Compare prices. SeatGeek is the best price for the same seats. Smooth checkout process and the tickets were delivered quickly.

Date of experience: November 14, 2019
Washington
1 review
0 helpful votes
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Easy tickets
November 11, 2019

It was easy to buy my tickets and to get access to them on the day of the game. I like this form of e-ticket than what Sounders used to use. This is much better.

Date of experience: November 11, 2019
Georgia
1 review
0 helpful votes
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I love seat geek!
November 11, 2019

These tickets were easy to find and buy... This was a seamless purchase!
My family had a great time I recommend seat geek...

Date of experience: November 11, 2019
California
1 review
0 helpful votes
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The process was easy.
November 11, 2019

It was my first time buying tickets for a concert and it was easy. I was kinda confused that I didn't get my tickets right away due to the the third party policy by staples center but at the end it was simple.

Date of experience: November 10, 2019
Texas
1 review
0 helpful votes
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Excellent
November 11, 2019

Had no problems with website! Purchasing and redeeming ticket was a breeze! Will definitely use Seat Geek again!

Date of experience: November 10, 2019

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States