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Search Public Records Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Lovely very helpful with everything thank you very much.
Great quality puplic records finder. Looked up myself and most of the information provided was correct... some unknown email addresses and phone numbers but ballpark, correct information provided... enough to be satisfied with whatever someone may be using this service for... either way, a good source and leaps and bounds better than some I've used in the past. Recommend.
I found some inaccuracies in my report which will be corrected very soon. Thanks
Not as up to date on everything like I was expecting such as criminal history, license, phone numbers and not nearly the contact and associates that should be involved but I appreciate what you did have
Easy and simple. What info I am not able to obtain is lack of data collected due to the individual.
Well my mother has been deceased since 2016 yet your website says she is still alive
Dear Michele,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
The information is often out of date, or there is no info.
Dear Lourvey
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Not very accurate or up to date info is provided but for a buck it's fun to used to look up people but you can get most of this info just on Google and social media
Dear Crystal
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Some of my information is incorrect. My charges, convictions, warrants are not correct. It shows history I do and never have been arrested, convicted, charged with anything nor had warrants.
Dear Lisa
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Not as much information available as should be. Thanks
I don't think that it's up to date and it doesn't include diver's status
Dear Jim,
At Search Public Records we receive our data from thousands of unique sources, each state retrieves information differently from their counties and various departments. For some records, we know exactly what crimes were committed with an accurate disposition and all related information. For others, we don't know what exact crime was committed and don't have an exact report. In addition, we have found that states have different definitions of what can be digitally archived so it is always best to call your local county court, public defender’s office, or police department if you have a question about the specific classification of a criminal history. We choose to show our members all of the data that we are given even if some of it is incomplete so that our members have more information rather than less.
One of the key features of our membership is your ability to run unlimited background searches and create reports on as many people as you like. We recommend everyone does a check on themselves and their loved ones so that you know what information is publicly available, you could be surprised and some of the information might not be correct. In addition, you can have us monitor up to four people at a time so if any of their information changes in our database, you will get an email alert updating you of that change.
If you have any additional questions please reply to this email or contact us at 1-800-719-2498 from 5 a.m. to 9 p.m. PST 7 days a week and any of our helpful team members will be happy to assist you further. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
We look forward to helping you protect your family with our service and our benefits.
The Search Public Records Support Team
"Protect What Matters Most"
All of the information that I can obtain from any search that I searched on anyone is common knowledge they don't show driver's license divorce records many more pretty disappointing also there's no dates when people do have charges... this is not user friendly website
Dear Suzanne
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Excellent. Would tell others about an outstanding search engine
The information on records ive searched and pulled through this site is not accurate nor updated info. I could fix it due to my knowledge with every report i searched has inaccurate info. On all reports they are my close family memebers, i was testing this site out not sure what rating id give if any at all.
Dear Dennis
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Awesome service except no current address
Looking for My best friend
I wish there was more details and a few mugshots wouldn't hurt I have dirt on all my family hahah
I'm just getting to understand all the features and so far, I'm impressed. Live customer service couldn't be better and offered this to me for $3 a month, I might call back and make a plan. Let my better half look at it
There are some people I'm able to find and others I can't. Even though I was able to fill in the exact age, name and state they still weren't found. But, I'm happy with the information that I've found on myself and a few friends I was suspicious about. This would be great as a single Mom (I am) getting back into the dating scene.
I am able to easily find info I am looking for. I turn on the heater
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear (member name),
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"