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Search Public Records Reviews Summary
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Now I think it's rude to force me to write something... and since you made me write something so I can get past this page this is what you get makes me want to drop it a star or two
Some of the phone numbers are not right. It is good
I love it. It's fast quick and very easy to understand.
Not enough information. There is information that I know is missing that happened recently
Dear Kye
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I have looked up several people that I know have been arrested, had charges and your site cannot find them.
Dear Linda,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I wanted a record, I paid $2 for the record and unbeknownst to me - they signed me up for a full membership. I canceled the membership on Feb 3rd, they billed my credit card and when I called, said it hadn't been cancelled until the day of billing. Their tracking system conveniently didn't register until the day of billing. I think this is a scam during the call, they kept offering me a discount - like how many people do i really want to look up in my lifetime?
I don't have any confirmation of my order - they didn't send me anything until i cancelled the membership
Dear Sandra Robertson,
Search Public Records is the internet's most complete background check and personal protection service, making it fast, easy, and safe for you to find and learn the truth about anyone. We look forward to providing you with exceptional service. Please read this entire email, as it provides important information about your membership.
Your login information
Order Number: *******
Username: *******@gmail.com
Password: *encrypted for your security*
Dear Sandra,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Oklahoma I don't have to be there in the mail lol I'm
Wow... It is amazing how with few clicks you can find what you are looking for... Great search engine.
Your records show to be updated and clearly it's many years behind. You have tons of info on even myself that's incredibly incorrect. I saw a man listed age 127 clearly you rely on a computer which will never be correct this site is just as useless as the others. Very disappointing
Dear Karla,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
The most revealing in the searches that one can further search back through the earlier dates!
It's informative but a little too much info like giving people actual address could be dangerous as well getting people mixed up I almost fainted when I searched my current boyfriend report… but he has the same name as his dad so I searched his dad only to see that he had the exact same charges on his report so it wasn't my boo.
Dear Demi,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Good but had a bad experience with an agent she made it difficult for me mentioned that I called before gave me a password I could never remember, just bad bad bad. She said she would do the search FOR ME. THis was abt5:30 my time.
The info shown is only 50% correct and I was expecting to see more detail
Dear Richard
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I looked up myself and there is almost no info I have ccp, Dr lisc, home owned etc and none of this is Madison's n here
Dear Kymberly
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
Numerous mistakes on deceased relatives as well as charges on myself
Dear Lisa
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
So far so good, but they didn't attached the full date of birth. I suggest they should add that to complete it.
Dear Donna,
Due to security concerns we cannot add full Date of Birth.
Hope this resolve your concern.
The Search Public Records team.
This site is crazy! It's unbelievable the information I found about myself.
Great well put together you guys are awsome some death records need work but other than that great experience
I'm disappointed there is no marriage license records included
Dear Ursula,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
I'll let you know more when I cancel my subscription
Dear Chris
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Thomas,
We're sorry that your experience didn't meet your expectations. We'd like to understand where we fell short. Please call us 5 a.m. to 9 p.m. 7 days a week at 1-800-719-2498 to discuss this matter further and any of our helpful team members will be happy to assist you. If for some reason one of our team members is not available, simply leave us a detailed message and we will get back to you as soon as possible.
The Search Public Records Support Team
"Protect What Matters Most"