Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It's great
Rebecca m strayer Prostitute escort criminal...
Yeah, thats my now EX. I had my suspicions but never would have imagined that she was living a double life the entirety of our 3+years of dating.
The process was simple and straightforward. I was able to find the information I needed quickly, and the site was easy to navigate. Overall, a smooth and efficient experience.
Thank you, Tatum, for sharing your positive experience. We're delighted to hear the process was simple and smooth, and glad our site made it easy for you to find what you needed quickly.
Easy to use. Easy to find lost family members. Wish I could have found out how my son died, but it appears maybe it was covid because he died in July of 2020.
Lea-Marie, thank you for sharing your experience and kind words about how easy our service is to use. We're immensely sorry for your loss and hope the tool brings a bit of comfort in uncovering what’s possible.
The site was simple to use and delivered results quickly. I appreciated how clear the search process was and how easy it was to access the information. Overall, a smooth and positive experience.
Thank you, Keyshawn! It’s wonderful to hear the site made your search straightforward and speedy—the goal is always to keep things clear and hassle-free.
Easy to use and straightforward. I was able to find the information I needed quickly without any confusion. The process was smooth and efficient overall.
Thank you, Floy, for sharing your experience. It means a lot that our straightforward process helped you find what you needed quickly and smoothly.
The search process was simple and fast, and the results were clear and easy to understand. Overall, a smooth and positive experience.
Thank you, Jeffrey, for sharing your positive experience with our service! We're delighted to hear that the search process was smooth and the results were helpful.
Good information thank you for your service I need to know if this individual has an active restraining order against this person
Thank you for your kind words, Darold. We're glad the information provided has been helpful and we're here to support you with any further inquiries you have.
Most of the peoples criminal records are not on here correct nor is half of the other information including my own information scam scam
Hi Jacob, thank you for your feedback. We strive to provide the most accurate and up-to-date information available, but some records may be unavailable due to factors beyond our control.
Thank you so much, Tori! It means a lot to hear that you found our service genuinely helpful and reliable. We're committed to providing trustworthy information.
Easy to use and straightforward. Found the information I needed quickly with no hassle. Overall, a solid experience.
Thank you, Theo, for sharing your positive experience. We’re glad to hear that our service was easy to use and helped you find the information quickly.
Easy to use and very straightforward. I was able to find the information I needed quickly without any hassle. Would definitely use again.
Thank you, Germaine, for sharing your experience! We’re delighted that you found the process easy and straightforward—making things simple and quick is what we aim for.
Easy to use and very straightforward. I was able to find the information i need quick
Thank you so much, Arlene, for highlighting how easy and straightforward the service was for you. Hearing that you found the information quickly means a lot to us.
Very bad service. A lot of problem. Too much spam message. Not correct
Ezekiel, we’re truly sorry to hear about your negative experience and apologize for any inconvenience caused by unwanted messages. Your feedback is important, and we are actively working to resolve these issues to provide better, more accurate service in the future.
Some stuff is going to take some time and fir some people don't show up, so thank you. I have to go to.
Hi Helen, thanks for sharing your thoughts—you’re right, getting everything just right can sometimes take a bit longer.
I had a very good exp. It is easy to use. Good results and very fast
Thank you, Judd, for sharing your positive experience. We're glad to hear that everything was easy and quick for you, and we're committed to maintaining that high standard for all future visits.
Simple, fast, and effective. The service worked exactly as described and was easy to navigate. Would use again.
Keanu, thank you so much for your thoughtful feedback. We're delighted to hear the service was straightforward and efficient for you.
Thanks I was thinking about my driver license and know my status
Hi Byiringiro, I'm glad to hear the information helped you feel more confident about your driver license status.
Great 👍🏿 On Family search, like criminal background & past history
Thank you so much for your kind words, Kieon! We're thrilled to hear our service is helping you explore important information, and we truly appreciate your support.
It's legit and doesn't lie I like it plus it isn't that expensive and finds info that's updated not outdated
Thank you for sharing your experience, Jaron. We're glad to hear the information we provide is accurate and in line with your expectations while also being affordable.
It's interesting to find out all this stuff in myself b others too
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account
George, thank you for sharing your story with us. We’re glad to hear our service helped shed light during a difficult time, and we're here to support you whenever you need clarity in the future.