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The company demonstrates a mixed reputation, with customers appreciating its quick and efficient service, as well as the valuable information it provides for reconnecting with friends and family. Many users highlight the platform's user-friendly interface and effective search capabilities. However, concerns arise regarding the accuracy of the data, with reports of incorrect or outdated information, including false criminal records and missing details. While overall satisfaction is evident, the need for improved data verification and updates is a common theme that could enhance the customer experience and trust in the service.
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Very informative, loving the history. The only problem thus far the dates are not all correct. Alot are wrong. And values seem off a tiny bit. And homes that were an inheritance maybe should show that. Mine shows me as owner but Joy E Lovell's doesnt.
Good very interesting glad this service is available really thankful for this services it's been very helpful in this time of need
Thank you, Tyheria, for your thoughtful review—it’s truly rewarding to know our services have been helpful during this time. We look forward to continuing to support you with any future needs you may have to ensure you always get accurate and reliable assistance.
Thank you very much it helps out alot when you want to look up somebody
Tanya, thank you sincerely for sharing your kind words. We're truly glad our service made finding what you needed easier and delivered reliable results.
It's pretty good
I like how detailed everything... It's quick n easy n I have some stuff on it that's not me or where I live
Sophia, thank you for your thoughtful feedback. We’re glad to hear the details provided piqued your interest and appreciate your noting important corrections—in accurate info remains a top priority for us.
Great search engine. The product is quick and easy to use. It is incredibly cheap for the quick reports that is provides to the user.
Hi Brandon, thank you so much for your kind words! We’re thrilled to hear the reports have been fast, easy, and cost-effective for you.
It's easy to scroll through the site & search for anyone! Fast & easy- love this!
Carmen, thank you so much for sharing your experience! We’re delighted to hear the site was easy and fast for your search needs—your enthusiasm means a lot to us.
So far I'm only seeing information that I already know. I am looking for family connections and reasons for
Thank you, Pamela, for sharing your experience. We understand the importance of discovering meaningful connections, and we'd be happy to assist with deeper searches or provide tips to uncover new information.
I was looking at my record I found out that I have some charge on there that I didn't get charged with.
Thank you for sharing your experience, Narcissus. We understand how important accuracy is and would be glad to assist in clarifying any concerns about your record.
I love it it's great easy to use and lots of quick responses from your site
Albert, I'm so happy to hear you found the site easy to use and enjoyed the quick responses.
Easy to use
Reports are easy to read and understand
I would recommend
Julie, thank you so much for your kind words and for recommending our service. We’re thrilled to hear that you found the reports clear and easy to use, and we truly appreciate your support.
You're the BEST and I was wrongfully arrested $50K felony. Deputy violated my Miranda rights
See FB Jean Chaney full story of horror. Yea I AM BLACk, 65 fibromyalgia 23 yrs (42)
Jean, thank you for sharing your experience and confirming how important it is to have careful support during difficult times.
I looked up myself and it has a last name that is not mine nor ever was but the right info like age address band birthday
Hi Roxanne, thank you for bringing this to our attention. We understand how important it is to have accurate information, and we’re committed to updating data when needed.
Great research program for the client in October 2025...
Thank you so much for sharing your positive experience, Anthony. It’s rewarding to know our research made a difference, and we look forward to continuing to provide reliable solutions for you in the future.
I'm trying to still figure it out. It's not telling me nothing about myself that I am searching
Hi Kurt, thanks for taking the time to share your thoughts. We understand it can be challenging when the information isn’t what you expected, and we’re here to help make your experience clearer and more satisfying.
Love it and thank you so much 😊 was told by family I would love to tell everyone that you are so wonderful!
Susan, thank you so much for your kind words and enthusiastic feedback! It means a lot to know that our service exceeded your expectations and that your family was right in recommending us.
This site Has some good accuracy not all info but Decent enough.
Jesse, thank you for taking the time to share your thoughts with us. We’re glad you found value in the information provided, and we continually strive to improve accuracy and reliability.
Great so far after being referred through a good friend of mine's
Thank you so much, Ronqueize, for your thoughtful feedback and for trusting a friend’s recommendation.
Thank you God for everything you did for me and my family we love you🙏🏾🙏🏾
Derek, your words truly inspire us—thank you for sharing such heartfelt positivity with your family in mind. It means a lot to know we can be a small part of what supports you every day.
Love it very helpful and easy to use. Wished I'd found this many years ago
Thank you so much, Melinda, for sharing your kind words. It’s wonderful to hear that our service made things easier for you, and we’re honored to be a valuable resource on your journey.
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Thank you, Pankaj, for sharing your thoughts with us. We truly value your transparency and are committed to making your experience even better moving forward.
Answer: Hello Henok, Cancellation can occur anytime in the trial and can occur through the website, email or by calling our customer service department at 1-800-719-2498. We are open from 5:00 am to 9:00 pm (Pacific time), 7 days a week. We believe we have located your account and cancelled it currently but if you do not receive a cancellation email, please reach out as soon as possible. Thank you
Answer: No, we update our website constantly and report on all information we have available. However, divorce decree's are not part of our information currently.
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Thank you, Alesa, for your thoughtful feedback and kind words about the historical insights we've provided. We’re committed to accuracy and will review the date and ownership details you mentioned to improve the experience.