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SD Bullion Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
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Beautiful coins, came in plastic so they would stay in pristine condition very happy with purchase. I will be buying more silver soon. Thank you SD.
All parts of this transaction were assisted by a great customer service phone staff. Any issues I had were always handled completely to my satisfaction by this vender.
It is easy for me to recommend them as great place to order from.
FiveStarBill
Price was fair but after shipping charges, it was average.
Also I was not informed that item was shipped.
I found it in my mailbox one day without a need for signing for it.
I spoke with customer service before I placed the order and was told that there was insurance and signature reqiured.
The coins came promptly, and was exactly what I had anticipated. Will certainly shop there again. The best overall prices and extemely good service.
I am new to this so I tried ordering from 3 different companies all the same day, about the same deals. SD Bullion delivered 2 weeks before the others and was $1.51 cheaper than WWX, who basically lied to me about the price. The other was a promo at spot but came out about the same since SD Bullion cashed the check and delivered so fast it came out about the same price as the other. So SD Bullion would be my choice as the most honest and fastest of the 3 I tried. The other was JB or something but 2nd.
Thanks for a fast an Honest deal!
Robert C Smith
My silver arrived safely and timely. The packaging is inconspicuous. You have excellent pricing! I would recommend your company to anyone. Thanks
What I am looking for, lowest price is the most valuable
Easy payments
Quick shipping
Amazing condition for the product. Didnt have any problem to use the customer service regarding any issue so, I cant judge on the customer service itself.
Ii received 20 indian head rounds but I had ordered a different type of round called a buffalo. I know it is pointless to try to exchange them for what I ordered from what I received without any costs to me. So I ate the mistake. Sad
I've now made 2 purchases with SD Bullion, the first being to dip my toe in the water, and the second being full steam ahead. I got exactly what I ordered and in a very timely manner. I used 2 different payment methods and purchased both silver and gold without hassle. While other sources and websites may have more diverse product offerings, SD Bullion offers a still wide variety products at exceptional prices! If I had any feedback, it might only be that I prefer the old website more than the new one. New website doesn't show as much price breakdown information versus quantity as the old one and it just feels a little bit clunky. With 50 ounces of silver in 1 ounce of gold now in hand, I'm off to a good start, and I intend to go much farther! Apart from one offs and visiting my local coin shops, I intend to do all of my online precious metals purchasing through this website!
I got the gold bars as described. The pricing is the best compare to other places, the shipping was great and secured (signature required). Will buy again
I received my order with no problems the coins are in a sealed monster box as stated.
Also got my 10 oz bar at spot pricing. Nice looking bar.
Sdbullion is a great place to buy Silver.
Thank you
Steve, Ca.
I am very satisfied with SDBullion. I am a SDBullion costumer for over two years
Trying to buy on dips. So far with so good.
Professional, on time no muss no fuss. Even after the fed x delivery guy did a double take on the label he still had no clue
The only reason I give 4 out of 5 is that I ordered 3 different years, and 3 different grades of silver eagles, but apparently one year was not in stock and they didnt notify me. It was only after I called over a week later did they tell me. But the person on the phone was extremely apologetic and offered to remove the shipping charge. They also sent me a coupon for a discount on my next order, but unfortunately the discount amount was $0.00.
As usual, SDBullion promptly processed my Coin order and I received it in 4 days. Great attention to orders.
Thanks for the consistent handling of my orders! The pricing at SD Bullion is also hard to beat. I see myself using SD again in the future for my precious metals needs.
SD Bullion has again delighted one its customers with fast, accurate and dependable service. I will continue to refer friends to their business as it is one that never disappoints.
Excellent Coins sent in a fast manner. Good selection too. Have been a customer for years and I will continue to be.
Always easy to do business with SD. Payment, shipping and delivery always efficient and accurate. Thanks for another positive experience.
From the business
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...
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