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SD Bullion

3.1

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SD Bullion Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
107
value
99
shipping
101
returns
54
quality
87
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Minnesota
1 review
0 helpful votes
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Product was delivered precisely as ordered an promised. I have ordered from SD Bullion several times before and have always had correct orders and delivered as promised.

Date of experience: July 11, 2018
California
1 review
0 helpful votes
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Excellent service
July 13, 2018

After chatting with service rep about login problem, was able to place order without issues and delivery was on time.

Date of experience: July 11, 2018
Pennsylvania
1 review
0 helpful votes
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Five out of five stars. You give more than your customers purchase. I've purchased for three years, and have never waited longer than five days for delivery. Most times I received my purchase within three days. Excellent service.

Date of experience: July 11, 2018
Florida
1 review
0 helpful votes
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NO worries, excellent updates, BEST price, great packaging... I always review and compare to, at least, three other merchants.
I have ordered from SD Bullion, only... because the other vendors are not as economical nor as clear regarding what to expect in the purchase, service and delivery processes..

Date of experience: July 10, 2018
Arizona
1 review
0 helpful votes
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Two thumbs up!
July 10, 2018

Received order in a timely manner and completely satisfied with product received. Will continue to use SD Bullion as my go to source.

Date of experience: July 10, 2018
New York
1 review
0 helpful votes
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Very satisfied
July 10, 2018

Great products, excellent security and privacy of package delivery.
Postage could be a bit cheaper but otherwise very satisfied with transaction.

Date of experience: July 10, 2018
California
8 reviews
1 helpful vote
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Great product!
July 9, 2018

Great price and quick delivery. I have bought from them many times, never am I disappoint in any part of the transaction.

Date of experience: July 9, 2018
Arkansas
1 review
0 helpful votes
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They operate as a good witness to their faith. I have used them for many years and have always been satisfied with the product and service.

Date of experience: July 7, 2018
Texas
1 review
0 helpful votes
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Awesome coins
July 7, 2018

Was one silver dime short, but no big deal when you order 1000.

Well packed and coins were all good.

Date of experience: July 6, 2018
New York
1 review
0 helpful votes
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Repeat customer
July 7, 2018

I have been using sd bullion for about 9 months. I cannot be happier with their low premiums, easy to navigate web site and shipping. I will continue to use this dealer.

Date of experience: July 6, 2018
New Jersey
1 review
0 helpful votes
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It always take a couple of days for you to ship items out. The transit is not a problem but if you could ship them out faster.

Date of experience: July 5, 2018
Texas
1 review
0 helpful votes
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They are far cheaper than my local shops and have a larger selection. I normally buy whatever they have the cheapest for silver. I will say I bought my majority of silver from SD with few exceptions. Wish there were other faster ways to send money that would not cost extra like sending a check by mail or need to go to the bank. All in all they work great for me. Very happy.

Date of experience: July 5, 2018
Pennsylvania
2 reviews
1 helpful vote
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Goods received
July 6, 2018

Goods received thank you safe and sound :) as usual!
Says I have to say it in at least 100 characters!
Cheapest G and S around and good service.

Simon L

Date of experience: July 5, 2018
Illinois
1 review
7 helpful votes
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Typically, my orders are shipped very quickly. This particular time I ordered and the silver spot price started to slowly drop the next day, and slowly dropped days after. Coincidentally, my order was in "processing" status for a week til the spot price flatlined. Then, my order was filled and shipped. Coincidence? I hope so, as I've been pretty happy with SD Bullion. If this happens again I'll go with my secondary supplier...

Date of experience: July 4, 2018
Illinois
1 review
0 helpful votes
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A Faster Way!
July 3, 2018

There should be a way of submitting payments which would guarantee the receipt thereof and still be as convenient, fast, and easy as using a credit card! Why can't customers using a debit card get the same low price as those writing a check? Sending money through Zelle is amazingly easy! That would be a great option!

Date of experience: July 2, 2018
California
1 review
1 helpful vote
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Fast and simple
July 3, 2018

I love simple, low cost and fast. Thank you for the service, I have shared my experience with others and more to come!

Date of experience: July 2, 2018
Texas
3 reviews
0 helpful votes
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I have always purchased my gold and silver from SDBullion. Fast and discrete turn around through the mail. Highly recommend!

Date of experience: July 2, 2018
Texas
1 review
0 helpful votes
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SD Bullion is...
July 3, 2018

... awesome. Their website is easy to navigate and order from. Prices are very good too. Delivery is quite fast and track as well. One year ordering from them, no problems at all. Please keep it going. If anything I wish they had e-check.

Date of experience: July 2, 2018
Indiana
2 reviews
0 helpful votes
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The after hours ordering online is not the greatest, but usually after struggling with it for about an hour I can finally get my order through. Most of the time. I still have not been able to correct my phone number though. Actually I correct my phone number each time I go in, but it does not stay corrected. It is always the same old wrong number when I come back.

Date of experience: June 30, 2018
Florida
1 review
0 helpful votes
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Great Company
June 30, 2018

I have been dealing with SD Bullion for about 9 Mos. Only small quantities of gold coins and 1oz bars but have found they always have the lowest prices compared to the other bullion dealers, they don't bother you with phone calls like the others and they have great customer service when needed which is the sign of a great company in my opinion. Thanks SD

Date of experience: June 29, 2018

From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...


sdbullion.com
Ottawa Lake, MI, United States