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The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
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I was pleased with the price and the packaging. Was notified by email when they shipped. Coins were just what they said they would be,
Robert C.
Whatever your interests are, be it stacking or numismatics, you'll find fair and competitive pricing at SD Bullion as well as excellent service.
If you live in Venezuela and own gold and silver before the economic crisis you are in much better shape than most people. Could it happen in the United States? It is good to be prepared.
I love the ability to buy in the quantities that you'd like -- I'm a small investor and I feel I get great ordering and delivery service. I also feel great knowing that some of our savings is in the real stuff.
Best prices, easy to understand website and straightforward ordering. The check was handled in a timely manner and shipping same shortly thereafter. The $100 "junk" silver half dollar 'bag' had some Barbers worth extra! Some of the Franklins were in very good shape.
That was my first time buying through SD Bullion. It was a solid web experience, great price, and relatively easy transaction process with updates along the way. It would be nice to have an EFT option but I'll still be back.
It came on time and it was undamaged... Thanks. I have used SD Bullion before and I will use them again.
SD you should have e-check as an option to pay. Very slow with having to mail a check. Also if you had free shipping I would do a lot more business with you
Chose Fed-ex shipping and was only $7. My only concern is that maybe they could have double boxed and added more packing but for these prices I have ZERO COMPLAINTS... This is the best deal on the net, hands down, JUST DO IT! Thank you so much! You are a Godsend! Highly recommended to anyone and everyone.
First time buyer, was very easy to order, the website and payment instructions were easy to follow. Product received as promised. Very happy with the transaction.
This is my 6th order from SD Bullion and I have been happy with each order. The only thing that would make it better would be being able to pay with electronic checks. Paper checks take to long to process.
Went smoothly, package arrived on time and no indication of where it was from for security. Will buy from again.
Timely, efficient delivery as usual. Look forward to ordering in the future. I enjoy the website and good selection. Isn't it great we can buy silver for less than the cost of production? Keep stacking.
I've been using SD Bullion for almost 2 years now and have been very happy with the value/quality of the merchandise and the customer service after the purchase!
I liked the silver bars, they were exactly as advertised. Shipping time was quick and I liked how they were packaged
For price and service, it's hard to beat SD Bullion. I have ordered from a couple of other online bullion companies, but since trying SD, they consistently get the majority of my orders. Again, SD is hard to beat.
My package was cut and all the coins were lose in the box. Missing coins...,...
Arrived promptly... Great SAE'S and great Constitutional Silver... Great price. New loyal customer!
Answer: Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue. We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.
Answer: We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Answer: We ship fully insured via USPS, UPS, or FedEx. The default shipping option would be selected by the shipping team in accordance with our insurance policies and efficiency. Most, but not all, of our orders ship with a signature required. However, you can rest assured all of our orders are fully insured. If you want to be guaranteed a signature, we do offer the ability to add it on, it would be $4.95 for the signature plus $14.95 for our expedited shipping. We offer FedEx or USPS.
Answer: When will Gold price go back to $300/oz - seems as reasonable a question as many others (:}
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...

