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SD Bullion Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
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Always reliable, accurate and reliable. Best value on the web that I have found. I try to increase my silver holdings every month.
Fine Example of a Designer Artist's Work! The Products Simply GLOW. I Will Definitely Order From SD Again! NO Problems, Ever!
Overall satisfied, have made several purchases. I wish the e-check process was available. Quick shipping.
This all I started due to my love of Morgan silver dollars. But that's not all it grew became a silver investment for me and now 4:30 other people and became an investment and gold from mines to sell. I build collections and sell them. I invest in silver & coins for a dozen people and help others invest in their future. In the future I will be making statuettes and figurines out of precious metals. All of this is due to SD Bullion and my insatiable attitude when it comes to staying busy. I am retired after a stroke. Silver & SD Bullion helped reinvent myself into real success story!
Thanks guys for giving me the opportunity to work again, RASAARE
All in all pretty good. I am happy with the low premiums, customer service, and the selection. The website is glitchy sometimes but other than that I amam happy.
Dissatisfied I placed an order for four 10 ounce silver bars. I paid for this order with a USPS money order. After almost a week, when I hadn't received email notification that my order had been sent, I called customer service to inquire about my order. I was told the bars I ordered were not available. I was not told this when I ordered them, otherwise I wouldn't have chosen that bar or gotten them from a different source. Also, I was not notified about the unavailability when my money order was cashed. It has been over 2 weeks since I placed my order and I still don't have my silver or even a delivery date as to when I will get it. I have bought silver from places other then SD Bullion and have never had this kind of problem. Customer service is very important for businesses and I feel SD Bullion has let me down in a big way with this order.
I ordered 110 oz of silver(x100 1oz rounds and a 10 oz bar). The silver bar was placed on backorder, so my shipment date got pushed almost a month out. I contacted customer service and they offered a comparable bar as a replacement and shipped my order the next day.
Best prices and great service. What more do you need to know? Oh yea, fast shipping. Thanks SDBullion.
User friendly website, fast delivery. Only issue was that the capsules were scratched like they had been inproperly handled. I would recommend S. D Bullion.
Love your company used you a bunch butch probably not for junk silver again. Had 4 quarters that were not even silver and what I consider to be a very high number of badly worn and no date coins. I did like the maple leaf monster box they shipped in. This is the only purchase from the doc I have not been totally satisfied with
I ordered 20 Silver Eagles to make sure I received them in a 20 coin tube from the mint as I did the last time I ordered. I was disappointed to find them loose in the box with the tube for them in the box empty.
Least expensive way to buy silver. I have never had a problem. Sure it might be slow when you send a check. You have to understand that the check has got to clear. They do not want to be stuck with bad checks, if so they will not be in business very long. I have order over 20 times over several years.
This was my first order from SD Bullion for 100 of the 2017 American Silver Eagle coins. Paid by check and it was shipped within two business days of my check being deposited. I was able to monitor the shipment with tracking information provided and it arrived as scheduled. Packaging was good, no issues. Overall, a great first experience.
As a previous APMEX customer I was happy with their selection but that was all. SD Bullion really has the best combination of factors that all pm investors are looking for. I am happy to be a SD Bullion customer!
Approximately 12 unrecognizable dimes. These dimes are so worn that they appear to be just thin pieces of foil.
Other than this complaint the order was as expected. I will say that on the previous order with SD I attempted to rectify the same complaint and was informed that OH WELL, that is the nature of junk silver. On the other hand APMEX sent me replacements for the same complaint. Maybe I will stay with APMEX in the future.
This company as compared to the other "BIG' companies is in my opinion the low price leader. They charge for shipping ( no free $99 and over) but there is a way around that. They offer free shipping by choosing one item from their free shipping included menu. Include the one cent item on your order and the entire order ships for free. I am into Junk silver as it is quoted but everything used to 90% "JUNK". Oh well. Service is prompt!
Paid by check. Everything went smooth. Received everything in 2 weeks. No issues. This was my 3rd order all orders the same. Sweet!
Received my product OK as usual. But for some reason, my shipment took a 10 day road trip to 6 states before it made it to me in Arizona. What happened?
I wish there was more flexibility of delivery. I had to race home to meet the USPS. The silver bars are beautiful. I highly recommend.
From the business
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members