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The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
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I have order numerous times. Price and service have always been great. I love the silver and gold that I have purchased.
I have purchase 6 separate orders and each time they have been the lowest price (that I can see after checking with several other's) and I have received the shipment in a very timely manner. So far they are my go to for gold and silver!
Items were, as promised from SDBullion. Shipping was a hastle...being home at the precise moment when UPS got to my door. Called them (UPS) twice and got two different stories. Eventually got my delivery. When I told SD Bullion about the UPS hassle, they stepped in and helped me out. Thank you, SDBullion.
So satisfied with SDBullion...I ordered more items.
Expectations were much greater than I had anticipated. The best experience I had purchasing silver. I will continue to use SD Bullion in the future.
Very easy to navigate around the website. Very easy to do business with. Good prices. Highly recommend.
The time it took to place, send a check and then receive my order was extremely fast compared to other businesses I have purchased through. I received what I ordered and will shop again.
I ordered and tracked my package. It was simple and easy. It is triple packaged so when you get it, it takes a while to open but you can see why they do it.
This is a honest company to do business with. Everything was on time and quality is good. Highly recommend them
This Coin & Bullion distributor (SD BULLION) is really competitive for its age and size! They consistently offer THE LOWEST PREMIUMS ON THE MOST POPULAR GOLD & SILVER PRODUCTS...
Although, for some Platinum Issues, and other less common or Numismatic products, better product availability, and lower premiums may be found on other sites. I avoid reading their opinion editorials, as they appear overly bullish. Cash payment options can be a bit slow, but that is to be expected (bank wire, physical checks). Having ordered from various retailers I do recommend SD BULLION as the first go to, online retailer, for anyone who is looking to invest in PMs. Overall they are my preferred online distributor of popular coins and bars, and currently the only retailer I purchase from online, on a frequent basis!
I compared SD Bullion with most of the other dealers on line. Over-all they were cheaper on most of their products. This was not my first purchase from them and it won't be my last!
Fast Shipping--Excellent Deal--Smooth Transaction--Thank You!
I received the products in perfect condition. The shipping time was exactly as I was promised. I'm very pleased with every detail of the transaction, and had a wonderful experience. Will continue to use SD Bullion in the future. Thanks very much.
I love SD Bullion! I'm not rich, and I'm not a collector of "rare coins", but I do have faith in precious metals, so I buy 1 oz. Silver rounds (a. K. a. "poor man's gold"), 20 at a time. I choose the "random design" and pay with a personal check for the cheapest rate---cheapest on the web that I've found. (It takes a little longer mailing in the check, but I'm in no hurry.) This was my 4th order since 2016, I think, and I have always gotten beautiful product and good, prompt service from SD Bullion. I couldn't be happier.
Product straight from the mint. 5 MONSTER BOXES. A little heavy but UPS handled it.
Best price I could find.
Great Fast Smooth Sevice and Delivery! I recommend if youd like to recieve your inventory in a timely manner!
Shipped via USPS and received within 2 days! Ordered the $10 junk silver bag. Just wish I would have gotten a mix with dimes. I just got quarters. But no big deal, that's fine.
I've been a customer of SD Bullion for about three years. During that time I've place dozens of orders and always had a good experience.
Great customer support, I had a issue with one of my orders, called and explained what happened. A few days later the issue was resolved.
A great company, I will continue doing business with them.
I ordered from SD Bullion because I hear them mentioned when I listen to SGT Report. They had a spot price special that I took advantage of but failed to enter the discount code. Unfortunately they couldn't apply the discount after the order went through but they did offer me free shipping on my next order. They also allowed me to change from a wire transfer to check payment after the transaction. All and all a good experience.
Placed my order. Paid with check. Received my product. There seemed to be a reasonable amount of communication from SDB to manage my expectations. I'm a repeat customer and will continue to be.
I have made all my bullion purchases from SD Bullion for years. They are reliable and honest. They always have the lowest price and all transactions have been smooth as silk. Wouldn't go anywhere else.
Answer: Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue. We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.
Answer: We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Answer: We ship fully insured via USPS, UPS, or FedEx. The default shipping option would be selected by the shipping team in accordance with our insurance policies and efficiency. Most, but not all, of our orders ship with a signature required. However, you can rest assured all of our orders are fully insured. If you want to be guaranteed a signature, we do offer the ability to add it on, it would be $4.95 for the signature plus $14.95 for our expedited shipping. We offer FedEx or USPS.
Answer: When will Gold price go back to $300/oz - seems as reasonable a question as many others (:}
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...

