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The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
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I received the package and it was well wrapped, protected, and sealed. I am happy how SD Bullion handles each of my orders, past and present that is why I am always a loyal customer.
Thank you
The Proclaim Liberty 10 oz Silver Bars are stunningly beautiful. Very clean with a high polished finish! You will not be disappointed ordering this 10oz bar. The order arrived exactly as SD Bullion said it would.
I asked you not to cash my check and cancel my order. You cashed. My check and I still don't have my silver
Superbly crafted coin and bullion products. Top-shelf service/support and unbeatable prices and value.!
Fast shipping (even with a personal check), best price, great quality. Can't beat the value! I'll be back... again.
I pay with a check. It takes a little longer, but I am comfortable doing my purchase that way. You cannot best their over spot prices.
I purchased with personal check and received within 8-days. Product was professionally packaged. I would definitely buy from SD Bullion again.
Shipping seems very slow for the size of my orders (under 10 ounces per order). I have to pay premium rate because I pay with cc. (this amount is added to my credit card and SDB still recieves their money immediately. Also, no free shipping puts the price of my order shipped and delivered about the same as their competitors or the mint. It wouldn"t hurt to have free shipping once in a while. Pricing is usually good.
SD Bullion has the lowest prices! I prefer SD Bullion over the other precious metals dealers. The mailing takes a little while. If you could offer the electronic checks, in addition to mail in personal checks, that be great!
You can look around, but the prices are always same or better at SD bullion. No complaints. Best shipping price, best product price.
The process takes time but is not unreasonable. I was a first time user so I was a little cautious and called SD Bullion before I ordered. They were reassuring and helpful on the phone so I submitted my payment. As soon as they received payment, they placed the order and sent a delivery tracking number. The package took time to deliver but everything came through fine. They are legit.
My product arrived quickly in a well-sealed and well-wrapped envelope. It arrived much faster than I expected.
I asked that my shipment be delayed until September 28 and I was assured that a note would be so placed in my order number. Also when I sent my check in I had a note attached to it requesting the same thing. SD Bullion disregarded both. Zero stars if I could give it.
Fast shipping and packaged very well! Wrapped in bubble wrap. Return address looked as if the package came from SD Bearing. Thank you.
I paid by personal check, figured it would take 2 weeks to receive my package, was at my door in 6 days!
Got everything in good order. Very happy with the piece - love looking at it and knowing its value. Can't go wrong with this kind of investment. Easy to store at your bank safe deposit box too - small and compact - a good thing to have.
Now if shipping was free for orders pluses $99.00 it would be perfect. Prompt deliry. E check is great.
Was notified that the coins were shipped on the 7th. They didn't arrive till the 14th. That's a 15 day turn around.
Ordered Canadian Maple Leaf Gold Coin and was I was very pleased with the purchase. Thanks. Received timely, and well packaged.
I understand a U.S. P.S. Money order for security. I'm very happy with my order. I ordered seconds and received their new eagle round instead.
Answer: Company charged me $50 fee because I filed credit card chargeback on the order that didn't arrive. Below is customer service message to me. Since when did company charge consumers $50 fee for filing a chargeback? I filed claim on BBB to resolve the issue. We received a charge back for this 07/09/2019. Since you were unwilling to follow our process for a lost packagewhich would have been much faster than filing a charge back a month lateryour account has been suspended indefinitely and a balance of $50 to cover fees imposed on us because of this unnecessary charge back is due.
Answer: We are happy to hear your experience with us has been good! We strive to provide the lowest prices and the best service possible! Please let us know if there is anything we can do to make your experience with us better!
Answer: We ship fully insured via USPS, UPS, or FedEx. The default shipping option would be selected by the shipping team in accordance with our insurance policies and efficiency. Most, but not all, of our orders ship with a signature required. However, you can rest assured all of our orders are fully insured. If you want to be guaranteed a signature, we do offer the ability to add it on, it would be $4.95 for the signature plus $14.95 for our expedited shipping. We offer FedEx or USPS.
Answer: When will Gold price go back to $300/oz - seems as reasonable a question as many others (:}
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...

