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SD Bullion

3.1

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SD Bullion Reviews Summary

The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
107
value
99
shipping
101
returns
54
quality
87
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California
1 review
0 helpful votes
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I have placed numerous orders with this supplier, SD Bullion. EVERY order, large or small, has been treated with the utmost of professionalism. Tracking information is updated methodically, orders are processed quickly, and the utmost care has been provided that I receive my products in excellent condition. Thank you so much!

Date of experience: September 29, 2018
Indiana
1 review
0 helpful votes
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To guard against economic collapse I am transferring my IRA's required distribution, in increments, to 1 oz generic silver rounds, because the gold/silver ratio is 83.
I compare 12 dealers' prices and shipping at FindBullionPrices.com and SD Bullion is always lowest.
SD Bullion lets me order online at my convenience, pay by personal check and honors veterans with discounted shipping and insurance.
The rounds I receive look great!
Thank you SD Bullion.

Date of experience: September 29, 2018
New Hampshire
1 review
0 helpful votes
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Consistent service
September 30, 2018

I have ordered from SD Bullion regularly over the last several years. It has always gone like clockwork. Thanks!

Date of experience: September 29, 2018
California
1 review
0 helpful votes
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As Expected
September 30, 2018

No drama. The transaction was as specified and shipping was reasonable and timely. I will be ordering more in the future.

Date of experience: September 29, 2018
West Virginia
1 review
0 helpful votes
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50 RCM 10oz bars
September 29, 2018

I purchased a monster box of 50 Royal Canadian Mint 10 oz bars. Payment through SD bullion was very quick and my shipment went out after 2 days. My only complaint is when I received my package the box had been torn and taped back together. After opening the package the black hard plastic lid on the monster box had a 6 inch crack. Most of the bars were fine and in good condition but there were 2-3 bars that had large indentions on the edges and looked like someone had dropped the package hard enough to break the lid and damage a few bars. The package was shipped through UPS and I think SD Bullion is a great company but UPS is to blame for the damage. Only reason I didn't bother with insurance or sending it back is I really wanted my 50 bars to have the serial numbers in order. In the future I'll make smaller purchases to hopefully prevent damage from the shipping company.

Date of experience: September 28, 2018
California
1 review
0 helpful votes
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Wow...
September 29, 2018

What a great little ingot of silver, Beautiful, and Right on time! I love it... Will be ordering from SD every time I get a little extra cash... I want to preserve the buying power of my savings...

Date of experience: September 28, 2018
California
1 review
0 helpful votes
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No Problems
September 28, 2018

Ordered, sent in check, received 10 bars silver in 5 days. I spent 1500 on silver bars. No Problems.

Date of experience: September 27, 2018
Pennsylvania
1 review
1 helpful vote
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Best prices around,
September 27, 2018

I've checked several different bullion dealers and by far I get the best deals at sdbullion and fast shipping.

Date of experience: September 26, 2018
New Mexico
1 review
1 helpful vote
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All is well
September 27, 2018

Order arrived via US mail... Good packaging, and correct for my order. All is well... I will buy more silver when I think the price is right...

Date of experience: September 26, 2018
Kansas
2 reviews
0 helpful votes
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Best prices, fast delivery
September 26, 2018

I had to find a new provider of bullion after a disappointing experience with my vendor of choice. After much searching, I selected SD bullion. The prices were the best I've found, the hold time for the check was much less than two other vendors I have used, and the packaging was very secure. Will definitely use again.

Date of experience: September 25, 2018
New Jersey
1 review
0 helpful votes
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Great service
September 26, 2018

From the start everything was great fist time i use your company i love it will be back again thank you

Date of experience: September 25, 2018
California
1 review
0 helpful votes
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2018 silver eagle
September 26, 2018

Coins are absolutely pristine. SD Bullion is a great company to do business with. Product arrived at my address very fast and package is well protected.

Date of experience: September 25, 2018
Georgia
1 review
0 helpful votes
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I have made multiple orders and each and every time my order is shipped discrete and in a timely fashion, not to mention the great prices and selection of products.

Date of experience: September 24, 2018
Texas
2 reviews
0 helpful votes
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I have used SD Bullion many times and they have always been great to do business with. Fast reliable service and at the best price.

Date of experience: September 24, 2018
Virginia
1 review
0 helpful votes
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Great company
September 24, 2018

Fair prices and fast service. Order was shipped securely with extra security measure so no one would suspect the contents of the package.

Date of experience: September 24, 2018
New York
1 review
0 helpful votes
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Great service and selection. The goods arrived promptly and securely packaged. Great products! I will be back for more. No doubt

Date of experience: September 24, 2018
Washington
1 review
0 helpful votes
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Great Price, Will Buy Again
September 24, 2018

Always a great price. The silver looked great. However, the coin storage containers were not in good shape; marked up, one was crushed to the point the bars were difficult to get in it, and there was this old tape wrapped all around it for no reason. I'll just be buying PMs in the future, which I'm always satisfied with at sdbullion.

Date of experience: September 24, 2018
Texas
1 review
0 helpful votes
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Awesome service, great time
September 24, 2018

I placed my first order ever with sd bullion. Customer service was wonderful and my order was delivered fast. Will be ordering from SD Bullion again!

Date of experience: September 23, 2018
Texas
1 review
1 helpful vote
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Coins are nice but when I pay $600 I expect the postal carrier to get my signature and not just leave it at the curb in my mailbox.

Date of experience: September 22, 2018
Michigan
2 reviews
0 helpful votes
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First time buyer and I could not be more impressed with the company. Fast, very well packaged shipping as well as a great price. Glad I took a chance on you guys!

Date of experience: September 22, 2018

From the business

In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”

Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.

We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.

We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...


sdbullion.com
Ottawa Lake, MI, United States