On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
SD Bullion Reviews Summary
The company has garnered a mixed reputation among customers, with notable strengths in product quality, competitive pricing, and a user-friendly website. Many customers appreciate the timely delivery and the range of products available, often highlighting positive experiences with customer service. However, significant concerns arise regarding service delays, inadequate support for product issues, and a perceived lack of accountability in handling complaints. The feedback indicates a growing frustration among customers who feel their concerns are dismissed, suggesting a need for improved communication and resolution processes to enhance overall customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Great prices and fast shipping. SD Bullion is the only place I'll order precious metals from.
SD had a sale, bought it and it was delivered in a reasonable time.
Great quick easy! I'm just getting into silver stacking!they made it easy!
8/15/2023
The coins I receive from this company are poor quality compared to its competition like Apmex and JM Bullion. A good knick right behind his neck that just draws your eyes right to it. Coin was also not in its flip and was freely moving around in the bubble wrap. Last shipment was a tube of brittanias missing the foam insert and you can guess the quality of those coins. I suppose that's why they undercut the others by a few dollars but I'm tired of spending money on poor quality. Won't do business with SD Bullion again. Will continue dealing with Apmex, JM Bullion and others.
SD Bullion is a wonderful company. Awesome prices and products.
We appreciate you guys. Thanks again
Very easy to order,and the coins came well packed, and fast shipping
Process followed is good and safe. Easy to order and shipping is after 5 days of placing order
Delivered correctly and merchandise was correct and complete. Will order again
Watched Yankee Stacker on YouTube. Learned about website. Good selection and price. Have made additional purchases.
Ordered pre order items and received them within days of the availability date. Very happy with the multiple orders from this company.
Worked well, arrived right to my door, I would order more in the future
It got here very quickly & I was not expecting it quite so fast. The package actually sat in the mailbox for over 24hrs before I checked for it because I wasn't expecting anything yet. Been a great experience, thus far! Thank you guys…!
I heard about your company from the SGT Report and feel I received exactly what I ordered and at a good and fair price.
Easy ordering, not complicated, fair pricing, prompt delivery. I am satisfied with my experience.
I've ordered many times from SD Bullion and will continue to do so. Competitive pricing and hassle-free on all fronts, this dealer stands out among the best.
Very satisfying, easy and enjoyable! Ordered my very first silver 1oz. Maple leaf coin. Great price, beautiful coins and received them pretty quick.
It was a very easy to order and pay on line. The purchase arrived on time and in a very secure package.
Love doing business with SD Bullion!
From the business
In 2011, two doctors started the website SilverDoctors.com with one dream: To educate the masses on the value of hard assets and preparation. The rapid success of this website gave way to the launch of SDBullion.com in March of 2012. All sales were completed via telephone with the motto, “Nothing Fancy. Just a Telephone and Low Prices.”
Since then, SD Bullion has shipped more than 300,000 orders and hit Inc. Magazines list of 500 Fastest Growing Companies in the United States twice. We did all this while staying true to our original mission of offering the absolute lowest prices on gold bullion and silver bullion in the industry, guaranteed.
We also buy precious metals, from gold sellers, silver bullion dealers, and private individuals. We offer extremely competitive buyback prices on the market, and we’re happy to discuss our rates with you any time.
We have also stayed committed to investors wanting the highest level of education on the how and why to invest in g...
See reviews as you browse!
Get the Chrome Extension.
Add Extension
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Coins Businesses
- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Sean,
Thank you for your feedback.
Our standard shipping policies are to fill tubes with foam inserts, that way the coins don't move around inside of the tubes when in transit.
A manager reached out to you in order to resolve this error and make this issue right.
If you have any additional questions or if there's anything else we can assist you with, please do not hesitate to call our bullion team at 1-800-294-8732. We are available from 8 a.m.-8 p.m. EST Monday through Thursday and from 8 a.m.-6 p.m. EST on Friday.
Thank you for supporting us by purchasing your gold, platinum, and silver from SDBullion.com!
Sincerely,
SD Bullion Customer Service