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Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.
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I love Sentbird, everywhere I go I get a complement for smelling nice! I tell everyone how cheap it is and it comes to me in the mail, I get to try so many fragrance that I never would have if I had not found Sentbird. I love love it! Thanks Sentbird.
Only got one month then paid for 3 more months and never got anything and i paid for those months. I contacted 2x and never got anything. Very disappointed.
This was one of my best decisions to start a membership with Scentbird! I smell like a million bucks when I walk into the office. I love it! I love each fragrance I have received thus far. I have no complaints. If you are thinking about joining, DO IT! Treat yourself.
I really enjoyed the service at first. Then last month one of my bottles tops was not on correctly and the perfume had absorbed in the cardboard container making it a total loss. Then this month they took my money 10 days ago. Not shipped yet
I will never buy from them again. I was told 3diffrent times that my order was in the mail just to find out they never sent it... I email and finally they sent it a month later... not once but 3times... never will I buy from them again...
Such a money saver and time saver. Scentbird is awesome and its truly a one of a kind shop. I have had near a dozen colognes come in and I am so glad I didn't waste money on one in particular I was gonna buy that ended up being super expensive. Thanks Scentbird
I'm starting my 5th month with Scentbird. So far I haven't received a scent I didn't like. I've had no issues with anything being broken in shipment and I really have no complaints at all. I Love getting a new scent every month. And I like the fact I can change it up whenever I want!
I like how as soon as I use up the perfume a new one is already here just in time I also like being able to pick out what scent I want and not a choice of theirs.
I am so happy I listened to my friend and checked out the scentbird page I absolutely love the fragrances Ive received so far and will be a life long subscriber. Thank you for making me feel beautiful
So far the service has been good but I kind of wish you could request a fragrance. Due to covid the service has been slow.
Love Scent Bird. They have a very nice collection of fragrances and add new ones all the time. It is really reasonable and you get to pick what you like. If you're like me and like to have many scents, this is for you. I have discovered several new fragrances, that I would not have tried if not for Scent Bird.
I enjoy each fragrance i have received but one i did not because it was stolen. Other than that i love the fragrance
I cancelled my original subscription to scentbird due to my packages being damaged and the cologne being empty upon arrival. I reached out to the company and never got any response or reimbursement. After I cancelled I was sent an offer to join back again so I did. After initial payment my package was never delivered. This company is worthless and not worth the headache. I strongly recommend that everyone stay away from this company unless you like throwing your money away.
Sentbird sends the best colognes in the business they are by far the best I have ever dealt with and I would highly recommend them
Love this site. Get to try variety of perfumes at a super reasonable price. Great mini gifts for friends and family.
I love this site! It's great for me doing the majority of my shopping online. (Also perfect now for ppl shut in with this pandemic situation). For me it's hard to visualize what the scent will be like based upon the notes and descriptions given by the seller... I love perfume but HATE the thought of wasting money on buying something im thinking I'll like but when I get it, I HATE IT. Scentbird takes all the chance and guesswork out of the picture for you. For a minimal price every month you choose the scent(s) that you THINK you may like. And if you don't you've only spent about 1/6 give or take of what you would for the full size product. To me this is absolutely perfect! I've even"upped" my monthly shipment from one scent to two. This plan gives you even more savings. I believe they also have a 3 pk plan available. I'm so glad i decided to JUMP and join the club! I love it
The only reason that I didn't give my review a five-star was because I wish the bottles were a little bigger it should definitely come with a little more in them! They tend to only last about six or seven uses for myself
Great to have a fragrance menu in a world of all fragrance. Easier to find the best scents where there is way too many scents to test in the world.
So in the beginning it was pretty cost effective, but you only receive one spray case cover in thr beginning and they run out of the Frangrances I would like to try. I was recently charged almost 40 dollars for one month. I could buy my own perfume for 50 to 100 dollars. Not worth it, too expensive
Answer: Hi Lisa and John, we're so sorry to hear your experience wasn't a great one We hope that your issue has been resolved but if not, no worries! You can email us at [email protected] and our team will be with you shortly.
Answer: Hi Kambra Apologies for the confusion caused. The price of a 2pcs/6-month fully paid subscription is $135 :) We hope this helps!
Answer: I am frequently asked what perfume I am wearing. It's nice to change things up. My husband has liked all but one of the scents I've received. I LOVE getting a different scents every month. Perfumes smell very different on different people so it's interesting to smell the difference between a perfume on myself versus that same perfume on my daughter but I absolutely love this entire concept and the business is top-notch as it pertains to the customer service and the expedited shipping to ensure that the product arrives when it is supposed to.
Answer: I have tried Scentbox. They are about the same price for a little less volume.
Answer: Hi Jason, we completely understand your concerns but we're sorry that we don't offer phone service at this time but please know we're actively improving our communication. We're happy and available to help via email ([email protected]) and social media. Feel free to message us if you need any help!
Answer: Hi Cindie, we're so sorry to hear your experience wasn't a great one. We're more than happy to take a closer look at this matter further. Kindly email us at [email protected] and our team will respond to you shortly.
Answer: Hey, Susanne! You absolutely can go through our Fragrance Quiz; Just log in to your account, then click on the following link: http://scentbird.com/smart-recommendations; this allows us to suggest fragrances based on your taste.
Answer: We totally get it—trying new scents can be hit or miss. No worries, though! We can set you up with a free one-time replacement. Just email us at [email protected]. We've got you covered!🥰
Answer: Sorry to hear about that!😔 If you ever receive a defective product, just reach out to us at [email protected], and we'll replace it for you. We've got your back! 💪
Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.

