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Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.
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Very pleased with what I got been a member since a few months ago and I love it there are so many Fragrances
Thank you for your 5-star review, Karina! ❤️ We’re very grateful for customers like you and hope you stick with us for years to come!
Great bargain and great customer service! It's a great way to try expensive perfumes and colognes without the commitment to purchase a huge bottle. I love every perfume so far! Absolutely no complaints and I highly recommend 5s
Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a part of our community, Amanda! ❤️
Love the smell of all the ones that I chose definitely a good price for high-end Cologne definitely recommend other people don't miss out on your shot to get better deals
Thank you so much for your kind words, David. ❤️ We really appreciate you taking the time out to share your experience with us!
This is a amazing way to have any fragrance and sample which you prefer also having multiple fragrances at a time very much loved by me and my husband I highly recomed for anyone!
Thanks for the awesome review, Trae! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. ❤️
I just received my 4th monthly scent and I have not like ANY of them so far. I even chose the last 2 myself. I will see what November's choice is like before I cancel, but so far it has been a waste of money.
Hi Judy, I'm sorry to hear that you're not enjoying our scents. We'll be happy to chat and see how we can make this better. We definitely want to be sending fragrances that are perfect for you. Please send us an email at [email protected] and a member of our team will be with you shortly. Thank you for reaching out.
I have loved every scent I received. It comes with a gorgeous compact scent holder that mists just the perfect amount of scent. The fragrances last all day and the sample lasts all month until your next one arrives! Love scentbird! It's the best thing I've done for myself in a long time.
Thanks so much for your feedback, Candice! We’re really glad you are enjoying our service! ❤️
My experience with Scentbirc has been very exciting. I experience excellent Customer Service every month. The fragrances are light, airy floral an, sometimes fruity. I would recommend
These fragrances to anyone.
We are so grateful for your kind words, Tanya. ❤️ Thanks for sharing your review with us and the community!
This is a great value. It lets you try the fragrances without committing to a expensive bottle. Then if you choose you can purchase a large bottle of your favorites
Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us! ❤️
The first scent I recieved, I loved. However, it was not available for purchase. I enjoy tge scents, but am having trouble finding them in full size
Hi Joni, we're really pleased to hear that you're enjoying our fragrance collection. Kindly note that we do not currently offer full-size bottles. Please email us at [email protected] if you have any questions. Thank you.
Overall the scents have been phenomenal and delivery is also timely however some bottles have arrived with just little over half in them while others are full, is that normal? That is my only complaint.
Hi there, thank you for your honest review. I'm so happy to hear that you enjoyed your experience. If you ever receive a leaking product, please email us a photo at [email protected], and we'll send you a replacement. Sorry for any frustration caused.
Scentbird gives a chance to try out amount of perfumes or fragrances. You can sample and buy the real bottle of fragrance for a reasonable price.
We are so grateful for your kind words, Camille. Thanks for sharing your review with us and the community!
AMAZINGGG! Absolutely love, soo convientant. Every month, all the scents i have received each month smell lovely
We are so grateful for your 5-star review, Stephanie. ❤️ Thanks for sharing your rating with us and the community!
This company does so well in picking scents for you! I have been complimented so much in the different scents I wear! And I would of never chosen the ones sent to me but I'm happy someone did!
Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
I subscribed back in June. Its been 4 months and I still have not received my first fragrance. It states on their website there is delay due to Covid. But c'mon 4 months... Horrible... Don't Order.
Hi Mari, I'm so sorry to hear about your experience. Kindly email us at [email protected], and we'll get everything straightened out immediately. Thank you for reaching out.
The fragrances are great but some are not strong enough and all of them that I have received dont last at all within a few hours the scent is totally gone which is a great disappointment. However the selections to choose from are great if only you could tell what you're wearing after a couple of hours after spraying
Hi Raymond, thank you for your honest feedback. Scent longevity depends on your body chemistry and physical activities within the day plus you may have selected an Eau de Toilette (lightly scented fragrance). Authenticity is something that we take very seriously! If you have any questions or concerns, please email us at [email protected]. Thank you for reaching out.
Horrible. Ive already emailed back to have my subscription canceled but it wasn't. This was back in August. I dont want scent bird anymore.
Hi Jerry, I’m sorry to hear that you had a difficult time getting in contact with us. Kindly note that you can always contact us using the Help Form located on the bottom left of every page of our website or by emailing us directly at [email protected], our team responds within 24 hours. For your convenience, you can cancel your subscription through the Manage Subscription tab at any time. Kindly email us at [email protected] if you still need any help. Thank you for reaching out.
I do reallg appreciate the variety of Scents and fragrances that are available to each and every month. I will definitely be recommending this to friends & family.
We are so grateful for your 5-star review, Juan. ❤️ Thanks for sharing your rating with us and the community.
Scentbird presents a fun way to try different colognes you might not normally try and purchase a good sized sample of them to see if it works for you. I always look forward to the middle of the month when my sample arrives!
Thank you so much for this review, Sami. ❤️ We really appreciate you being a customer!
Ive got 4 months worth of deliveries. I get 2 a month. Me and my 2 teenage sons literally fight over who gets what. I really didnt know much about cologne, but i love all the selections ive gotten.
Thank you for sharing your positive experience, James. We’re very grateful for customers like you and hope you stick with us for years to come!
Answer: Hi Lisa and John, we're so sorry to hear your experience wasn't a great one We hope that your issue has been resolved but if not, no worries! You can email us at [email protected] and our team will be with you shortly.
Answer: Hi Kambra Apologies for the confusion caused. The price of a 2pcs/6-month fully paid subscription is $135 :) We hope this helps!
Answer: I am frequently asked what perfume I am wearing. It's nice to change things up. My husband has liked all but one of the scents I've received. I LOVE getting a different scents every month. Perfumes smell very different on different people so it's interesting to smell the difference between a perfume on myself versus that same perfume on my daughter but I absolutely love this entire concept and the business is top-notch as it pertains to the customer service and the expedited shipping to ensure that the product arrives when it is supposed to.
Answer: I have tried Scentbox. They are about the same price for a little less volume.
Answer: Hi Jason, we completely understand your concerns but we're sorry that we don't offer phone service at this time but please know we're actively improving our communication. We're happy and available to help via email ([email protected]) and social media. Feel free to message us if you need any help!
Answer: Hi Cindie, we're so sorry to hear your experience wasn't a great one. We're more than happy to take a closer look at this matter further. Kindly email us at [email protected] and our team will respond to you shortly.
Answer: Hey, Susanne! You absolutely can go through our Fragrance Quiz; Just log in to your account, then click on the following link: http://scentbird.com/smart-recommendations; this allows us to suggest fragrances based on your taste.
Answer: We totally get it—trying new scents can be hit or miss. No worries, though! We can set you up with a free one-time replacement. Just email us at [email protected]. We've got you covered!🥰
Answer: Sorry to hear about that!😔 If you ever receive a defective product, just reach out to us at [email protected], and we'll replace it for you. We've got your back! 💪
Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.


We are so grateful for your 5-star review, Ashley. Thanks for sharing your rating with us and the community! ❤️