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Scentbird

2.1

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Scentbird Reviews Summary

Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.

service
393
value
385
shipping
384
returns
231
quality
358
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New York
1 review
1 helpful vote
Follow Ashley P.
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Love it
October 31, 2020

I love this and how customizable this is and convienent. I also like that I'm constantly getting different scents I love to have options.

Date of experience: October 29, 2020
Jessica L. Scentbird Rep
over a year old

We are so grateful for your 5-star review, Ashley. Thanks for sharing your rating with us and the community! ❤️

Minnesota
2 reviews
0 helpful votes
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Love
October 29, 2020

Very pleased with what I got been a member since a few months ago and I love it there are so many Fragrances

Date of experience: October 28, 2020
Jessica L. Scentbird Rep
over a year old

Thank you for your 5-star review, Karina! ❤️ We’re very grateful for customers like you and hope you stick with us for years to come!

Minnesota
1 review
0 helpful votes
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Scentbird review
October 29, 2020

Great bargain and great customer service! It's a great way to try expensive perfumes and colognes without the commitment to purchase a huge bottle. I love every perfume so far! Absolutely no complaints and I highly recommend 5s

Date of experience: October 28, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a part of our community, Amanda! ❤️

Pennsylvania
1 review
1 helpful vote
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Love the smell
October 29, 2020

Love the smell of all the ones that I chose definitely a good price for high-end Cologne definitely recommend other people don't miss out on your shot to get better deals

Date of experience: October 28, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for your kind words, David. ❤️ We really appreciate you taking the time out to share your experience with us!

Texas
1 review
0 helpful votes
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Amazing
October 28, 2020

This is a amazing way to have any fragrance and sample which you prefer also having multiple fragrances at a time very much loved by me and my husband I highly recomed for anyone!

Date of experience: October 27, 2020
Jessica L. Scentbird Rep
over a year old

Thanks for the awesome review, Trae! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. ❤️

North Carolina
1 review
0 helpful votes
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Bad choices
October 27, 2020

I just received my 4th monthly scent and I have not like ANY of them so far. I even chose the last 2 myself. I will see what November's choice is like before I cancel, but so far it has been a waste of money.

Date of experience: October 27, 2020
Jessica L. Scentbird Rep
over a year old

Hi Judy, I'm sorry to hear that you're not enjoying our scents. We'll be happy to chat and see how we can make this better. We definitely want to be sending fragrances that are perfect for you. Please send us an email at [email protected] and a member of our team will be with you shortly. Thank you for reaching out.

Tennessee
1 review
0 helpful votes
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I love it!
October 28, 2020

I have loved every scent I received. It comes with a gorgeous compact scent holder that mists just the perfect amount of scent. The fragrances last all day and the sample lasts all month until your next one arrives! Love scentbird! It's the best thing I've done for myself in a long time.

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

Thanks so much for your feedback, Candice! We’re really glad you are enjoying our service! ❤️

New York
1 review
0 helpful votes
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Scentbird
October 27, 2020

My experience with Scentbirc has been very exciting. I experience excellent Customer Service every month. The fragrances are light, airy floral an, sometimes fruity. I would recommend
These fragrances to anyone.

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

We are so grateful for your kind words, Tanya. ❤️ Thanks for sharing your review with us and the community!

Ohio
1 review
0 helpful votes
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Great value
October 27, 2020

This is a great value. It lets you try the fragrances without committing to a expensive bottle. Then if you choose you can purchase a large bottle of your favorites

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for your kind words, Robert. We really appreciate you taking the time out to share your experience with us! ❤️

Nebraska
1 review
0 helpful votes
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Scent not available
October 27, 2020

The first scent I recieved, I loved. However, it was not available for purchase. I enjoy tge scents, but am having trouble finding them in full size

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

Hi Joni, we're really pleased to hear that you're enjoying our fragrance collection. Kindly note that we do not currently offer full-size bottles. Please email us at [email protected] if you have any questions. Thank you.

Florida
1 review
0 helpful votes
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Hit and miss
October 27, 2020

Overall the scents have been phenomenal and delivery is also timely however some bottles have arrived with just little over half in them while others are full, is that normal? That is my only complaint.

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

Hi there, thank you for your honest review. I'm so happy to hear that you enjoyed your experience. If you ever receive a leaking product, please email us a photo at [email protected], and we'll send you a replacement. Sorry for any frustration caused.

Tennessee
2 reviews
0 helpful votes
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Scentbird gives a chance to try out amount of perfumes or fragrances. You can sample and buy the real bottle of fragrance for a reasonable price.

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

We are so grateful for your kind words, Camille. Thanks for sharing your review with us and the community!

Wisconsin
1 review
0 helpful votes
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Scentbird
October 27, 2020

AMAZINGGG! Absolutely love, soo convientant. Every month, all the scents i have received each month smell lovely

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

We are so grateful for your 5-star review, Stephanie. ❤️ Thanks for sharing your rating with us and the community!

California
1 review
0 helpful votes
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This company does so well in picking scents for you! I have been complimented so much in the different scents I wear! And I would of never chosen the ones sent to me but I'm happy someone did!

Date of experience: October 26, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

California
1 review
0 helpful votes
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Horrible Service
October 23, 2020

I subscribed back in June. Its been 4 months and I still have not received my first fragrance. It states on their website there is delay due to Covid. But c'mon 4 months... Horrible... Don't Order.

Date of experience: October 23, 2020
Jessica L. Scentbird Rep
over a year old

Hi Mari, I'm so sorry to hear about your experience. Kindly email us at [email protected], and we'll get everything straightened out immediately. Thank you for reaching out.

California
1 review
0 helpful votes
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Its okay
October 25, 2020

The fragrances are great but some are not strong enough and all of them that I have received dont last at all within a few hours the scent is totally gone which is a great disappointment. However the selections to choose from are great if only you could tell what you're wearing after a couple of hours after spraying

Date of experience: October 23, 2020
Jessica L. Scentbird Rep
over a year old

Hi Raymond, thank you for your honest feedback. Scent longevity depends on your body chemistry and physical activities within the day plus you may have selected an Eau de Toilette (lightly scented fragrance). Authenticity is something that we take very seriously! If you have any questions or concerns, please email us at [email protected]. Thank you for reaching out.

North Carolina
2 reviews
3 helpful votes
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Horrible. Ive already emailed back to have my subscription canceled but it wasn't. This was back in August. I dont want scent bird anymore.

Date of experience: October 21, 2020
Jessica L. Scentbird Rep
over a year old

Hi Jerry, I’m sorry to hear that you had a difficult time getting in contact with us. Kindly note that you can always contact us using the Help Form located on the bottom left of every page of our website or by emailing us directly at [email protected], our team responds within 24 hours. For your convenience, you can cancel your subscription through the Manage Subscription tab at any time. Kindly email us at [email protected] if you still need any help. Thank you for reaching out.

New York
2 reviews
0 helpful votes
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I do reallg appreciate the variety of Scents and fragrances that are available to each and every month. I will definitely be recommending this to friends & family.

Date of experience: October 21, 2020
Jessica L. Scentbird Rep
over a year old

We are so grateful for your 5-star review, Juan. ❤️ Thanks for sharing your rating with us and the community.

South Carolina
1 review
0 helpful votes
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Fun opportunity
October 21, 2020

Scentbird presents a fun way to try different colognes you might not normally try and purchase a good sized sample of them to see if it works for you. I always look forward to the middle of the month when my sample arrives!

Date of experience: October 21, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for this review, Sami. ❤️ We really appreciate you being a customer!

Ohio
1 review
0 helpful votes
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We're hooked!
October 21, 2020

Ive got 4 months worth of deliveries. I get 2 a month. Me and my 2 teenage sons literally fight over who gets what. I really didnt know much about cologne, but i love all the selections ive gotten.

Date of experience: October 21, 2020
Jessica L. Scentbird Rep
over a year old

Thank you for sharing your positive experience, James. We’re very grateful for customers like you and hope you stick with us for years to come!

From the business

Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.


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