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Scentbird Reviews Summary
Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.
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This beats the old RCA music clubs, it's effortless, the best thing I've signed up for online! You get to select the type of fragrance you want to try, or by name, how often you wish to receive a new scent. And I love what they've sent me so far!
I do not like or wear caustic scents. At my age I do not like a scent that enters the room before I do. Yet, sometimes I am sent such scents. I wish you would not do so.
Otherwise, outstanding.
We are grateful that you took the time out to leave us a review, Charles. Your feedback helps us to improve service for everyone, I'll definitely pass it on to the team. Kindly email us directly at [email protected] if you need any help. Thank you!
Has amazing quality of perfumes and I can always find perfumes I want to try and love the scents of and recomend to friends and family
We are so grateful for your 5-star review, Lillian! ❤️ Thanks for sharing your rating with us and the community.
I have tried to cancel my subscription but have been having the worst time trying to cancel my subscription. Your site proclaims how easy it is to cancel but I think it's the worst. I have sent emails several times but nothing is getting done. Sorry but your company needs to do better with that system.
Hi Phillis, I'm sorry to hear about your experience. Your feedback helps us to improve service for everyone, thank you for letting us know. Kindly email us at [email protected] if you still need any assistance. Thank you!
Its like my birthday every month. I get a surprise and that's exciting. I look forward to getting it.Its always something that looks expensive and smells wonderful. I haven't received one yet that didn't smell good some better than others but still smell good.My friend seen me get the package one day and she even got excited and when I open it and let her smell it she was hooked. She wanted to know how I got involved so I give her the info on it and now she receives the surprise every month. I do give your business a thumbs up keep up the good work thank you
Thank you so much for your kind words, Julie. We really appreciate you taking the time out to share your experience with us! ❤️ Thank you for helping to share the word about us.
For someone like me who is obsessed with perfume and always smelling good this is the perfect set up. They take money out of my account once a month, and it's not that much (I get 2 fragrances). I love that I get to pick all my fragrances ahead of time but can go back into my queue any time I want and change things.
We are so grateful for your kind words, Beth. ❤️ Thanks for sharing your review with us and the community!
I love that i hey to choose from fifteenth fragrances! Perfect for women who wear more than one Perfume!
We are so grateful for your review, Stacey! ❤️ Thanks for sharing your rating with us and the community.
Takes too long to receive items and if you don't text Sentbird about your items I feel you won't receive them but the products it's self is good
Hi Roseann, thank you for your honest review. Your feedback helps us to improve service for everyone, I'll definitely pass it on to the team. Rest assured that we're working on improving our shipping times. Thank you.
Love this site! New scent every month and its not expensive. I can switch it up if i need to as well
Thank you for your love and loyal support, Erin! ❤️ We're really pleased that you're enjoying our service.
Couldn't ask for a more convenient way to purchase perfume especially if your like me and you have more than a couple fav scents. I love that you get to try so many new perfumes every month. I absolutely love this business
Thanks for the awesome review, Shelly! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.
I paid my money for 2monthly fragrances and NEVER received any thing! Hopefully your experience will be better
Hi Bonita, I'm so sorry to hear this. Please email us at [email protected] and we'll get everything resolved ASAP. Thank you for reaching out.
At first I was a lil unsure of this site as well as the fragrances, Now I'm sooo sure of the site and fragrances I would definately reccommend Scentbird to everyone I know their Fragrances are the REAL DEAL...
We can’t thank you enough for the kind words, Lutricia. Your review means a lot to us and lets us know we’re on the right track!
When A customer complains they didn't receive their merchandise look into it. Very upset. I really like this idea. But the follow thru not so good
Hi Felicia, I'm truly sorry to hear about your experience. If you still have any unresolved issues, please email us at [email protected], and one of our team will look into this right away. Thank you for reaching out.
This is a great site that gives you the opportunity to try expensive perfumes for a very little monthly amount. I always look forward to getting my monthly perfume sample.
Thank you so much for taking the time to leave us this amazing review, Maria! We count ourselves lucky for customers like you. ❤️
I love this. It helps me find new scents I would not have found otherwise. I have found my new favorite perfume. And I give friends others I don't want to keep for myself.
Thank you so much for your kind words, Suellen. We really appreciate you taking the time out to share your experience with us! ❤️
So I started this journey in the hopes of starting a collection of beautiful perfume bottles with a wide variety of scents, and although I did get a wide variety I was really disappointed with the fact that the products I receive are not the actual pretty bottles that are advertised.
Hi Brooke, thank you for sharing your honest review. I'm sorry for any confusion. As noted on our website, our vials are 8mL samples. If you have any questions or concerns, please email us at [email protected]. Thank you.
Since using your collection of scents, I have found a new sense of confidence. The aroma that the colognes give off is great and I have had many compliments on them. The scents lasts for hours and even into the next day. I recommend scent bird to anyone.
Hi Jerome, thank you for your kind words! We're really pleased that you're enjoying our service. We’re very grateful for customers like you and hope you stick with us for years to come! ❤️
Great! Will recommend to friends, I enjoy getting my scents every month, think Versace and fantasia mermaid are my favorite so far.
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community, Stephany! ❤️
I thoroughly enjoy Scent Bird. During the pandemic smelling and testing fragrances in the store has been disallowed. It is so nice to have this avenue to test fragrances before buying them. Additionally it's nice to have more time to spend with the scents rather than just smelling them in the store. It gives the buyer a much better opportunity to make the right choice when purchasing a fragrance. Things are expensive these days and perfumes are no exception. It's good to be confident in your purchase. Then too receiving them in the mail each month is really fun and something to look forward to beach month. Good job Scent Bird! Thank you.
Thank you so much for this 5-star review, Mary. ❤️ We really appreciate you being a customer and helping to share the word about us.
Scentbird is great. It is a great business and the colognes are top notch. You will most definitely find a scent that suits you. Mine is F*ck mondays by confessions of a rebel
Thank you for your amazing review, Tavian! ❤️ We're really happy to hear that you're loving F*ck Mondays by Confessions Of A Rebel, we’ve found it’s a definite customer favorite! Thank you for sharing your experience.
From the business
Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are so grateful for your 5-star review, Kristy! ❤️ Thanks for sharing your rating with us and the community.