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Scentbird

2.1

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Scentbird Reviews Summary

Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.

service
393
value
385
shipping
384
returns
231
quality
358
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Arkansas
1 review
0 helpful votes
Follow Michelle H.
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Love the concept
December 9, 2020

I love the idea of trying before I buy and actually getting enough of it to try longer than one squirt, it actually gives you a chance to get the smell of a scent over time.

Date of experience: December 8, 2020
Jessica L. Scentbird Rep
over a year old

Hi Michelle, thank you for your love and support! We really appreciate your positive feedback! ❤️

Florida
1 review
0 helpful votes
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I liked the fact that I received the product in a small trial size container. I would definitely try out a few perfumes before purchasing the full size product from any brand

Date of experience: December 8, 2020
Jessica L. Scentbird Rep
over a year old

Hi Piyasa, we're really pleased to hear that you're enjoying your subscription! Thank you for sharing this!

California
1 review
0 helpful votes
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Cancel subscription
December 8, 2020

Who do I get in contact with to cancel my subscription? I would also like a refund. Do you guys have a contact number?

Date of experience: December 8, 2020
Jessica L. Scentbird Rep
over a year old

Hi Richard, we do not have a telephone number dedicated to customer support as of yet as we are still a small (and quickly growing) team. E-mail support is our main mode of support to ensure that each and every inquiry is responded to with care. Kindly email us at [email protected] and one of our team will be with you within 24 hours. Thank you!

Texas
1 review
0 helpful votes
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Try scentbird perfume go to scentbird.com I guaranteed you wont regret it.The most important thing is that they will send you examples to prove your money wont be wasted trust me.

Date of experience: December 7, 2020
Jessica L. Scentbird Rep
over a year old

Hi Charlotte, thank you for helping to share the word about us! ❤️ We're really pleased to hear that you're enjoying your subscription!

Georgia
1 review
0 helpful votes
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Don't bite me!
December 8, 2020

I've had a great selection of fragrances. I especially love the card that tells you what your fragrance is made of... allowing you to make better selections for your next shipment. Absolutely love scentbird. You can come closer, just don't bite.!

Date of experience: December 7, 2020
Jessica L. Scentbird Rep
over a year old

We're so happy to hear that you're enjoying your experience, Keon!

Pennsylvania
1 review
0 helpful votes
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Good product
December 8, 2020

I love ur products it all smells so good this is the best I've ever had thank you
It's so easy and helpful

Date of experience: December 7, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for your 5-star review, Daaron! We really appreciate you ❤️

Vermont
1 review
0 helpful votes
Follow Jessica H.
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I'm a single mom and don't make a lot of money. I don't often buy things for myself but when it comes to perfume, I tend to splurge a little. With Scentbird I don't have to splurge anymore, I get new scents sent to my home every month, at a price I can afford. Perfume is something that makes me feel good about myself and I love that Scentbird can help me with that.

Date of experience: December 5, 2020
Jessica L. Scentbird Rep
over a year old

Hi Jessica, we're so happy to hear that you're enjoying your subscription! Thank you so much for your positive feedback! ❤️

California
2 reviews
1 helpful vote
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Love this site
December 6, 2020

I love this site. I have found some awesome scents. It comes on time and I love the bottles and how they fit in my purse.

Date of experience: December 4, 2020
Jessica L. Scentbird Rep
over a year old

Thank you for your love and support, Antonia! We're so greatful for customers like you! ❤️

Michigan
2 reviews
0 helpful votes
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Little Drops of Heaven!
December 6, 2020

My daughter and I look forward to our scents every month and for the price you can't beat it! It's even husband approved!

Date of experience: December 4, 2020
Jessica L. Scentbird Rep
over a year old

We're SO happy to hear that both you and your daughter are loving our service, Brandilyn!

Texas
1 review
0 helpful votes
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Still have not had a refund or received my three months I was charged for. I never got an explanation from customer service, or my mail carrier.

Date of experience: December 3, 2020
Jessica L. Scentbird Rep
over a year old

Hi Trinity, so sorry to hear about your experience. Could you please email us at [email protected] so that we can get everything resolved ASAP? Thank you!

Tennessee
1 review
0 helpful votes
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Go ahead indulge!
December 4, 2020

Who doesn't love spend hours at the fragrance counter trying a plethora of
High end fragrances! You finally find "the one" and spend your money, take your treasure home only to find that after 2 hours the dry down is NOT what you expected! Ugh another huge bottle of something you'll never wear collecting dust.
Never again!
With Scentbird you pick ( I get 3 different fragrances a month) you play for 30 days and make an experienced informed sure and solid
Choice that you'll love
A collection of your favorite scents being used and enjoyed. No dust!
How can you go wrong?
I highly recommend the Scentbird fragrances subscription!

Date of experience: December 3, 2020
Jessica L. Scentbird Rep
over a year old

Hi Emily, we really appreciate your 5-star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for sharing your beautiful photos! ❤️

California
2 reviews
0 helpful votes
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Shopping
December 3, 2020

Love this site easy to try different perfumes. If you don't like them your not wasting a lot of money on a full size. Convenient & lightweight to carry in your purse.

Date of experience: December 2, 2020
Jessica L. Scentbird Rep
over a year old

We're sooo happy to hear that you're enjoying your experience! ❤️ Thank you for sharing!

New York
1 review
0 helpful votes
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Thank you scentbird
December 3, 2020

The scents are delightful. I have not regretted one purchase. I would encourage anyone with doubts to try it. They'll never regret that choice

Date of experience: December 2, 2020
Jessica L. Scentbird Rep
over a year old

Hi Marie, thank you so much for sharing your positive experience with us and the community!

California
1 review
0 helpful votes
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Not worth it!
December 3, 2020

Each bottle has had less than 120 sprays. About 70-80 sprays. And no one ever replies to my emails..

Date of experience: December 2, 2020
Jessica L. Scentbird Rep
over a year old

Hi Michael, I'm sorry to hear about your experience. As noted on our website, our vials have been trialed to last for 120-140 sprays, which should be enough for at least 4 sprays per day for 30 days. Please email us at [email protected] and a member of our team will be with you within 24 hours. Thank you!

California
1 review
0 helpful votes
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The package they've been sending me having been leaking I don't know weather it's the holder or the scent it's self but it's kinda annoying.

Date of experience: December 2, 2020
Jessica L. Scentbird Rep
over a year old

Hi Joshua, I'm truly sorry about the issue with the vial. Could you please email us photos of the leaking vial at [email protected] so that we can ship a replacement ASAP? Thank you!

RU
1 review
0 helpful votes
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I actually enjoy it
December 2, 2020

I love the smell and only thing wrong is that it's to small wish it couldast a lil longer.its a good product I would recommend it

Date of experience: December 1, 2020
Jessica L. Scentbird Rep
over a year old

Hi Omar, thank you for sharing your honest review. We'll definitely pass your feedback on to the team. Feel free to email us at [email protected] with any further comments or suggestions that you wish to share. Thank you!

Louisiana
1 review
0 helpful votes
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Game changer
December 2, 2020

This scent bird experience has allowed me to take advantage of the best colognes financially at a affordable rate

Date of experience: December 1, 2020
Jessica L. Scentbird Rep
over a year old

Hi Kainta, I'm delighted to hear that you're enjoying your experience! Thank you for sharing your feedback! ❤️ We appreciate you!

Illinois
1 review
0 helpful votes
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Denise
December 2, 2020

I have truly enjoyed every fragrance that I've been said I've had four fragrance and sent to me and they have all measured up to the notes that I love and appreciate this is a fantastic way for me to try out new fragrancesand I'm not one to buy things on the internet but I truly love scentbird

Date of experience: December 1, 2020
Jessica L. Scentbird Rep
over a year old

Thank you for the kind words, Angela! We're so happy to hear that you're enjoying the fragrances that we sent you! We’d love to continue providing great service to awesome patients like you. Thanks again!

California
1 review
0 helpful votes
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Very high quality scents in each package, enough to last a month, maybe more. They were late on one month and compensated with 2 free mini samples! Great organization that cares about their people.

Date of experience: December 1, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. ❤️

Pennsylvania
1 review
0 helpful votes
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So far, I am very impressed with Scentbird. They are very helpful in finding my ideal scents. Never waiting to long for my monthly order, even with Conditions of COVID. Very much recommend Scentbird to all friends and co-workers.

Thanks

Date of experience: December 1, 2020
Jessica L. Scentbird Rep
over a year old

Thank you so much for taking the time to leave us this amazing review, Anthony! We're so pleased to hear that you're enjoying your subscription!

From the business

Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.


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