Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Scentbird has a rating of 2.1 stars from 988 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scentbird most frequently mention customer service, credit card and phone number. Scentbird ranks 96th among Subscription Shopping sites.
We monitor reviews for authenticity
I love the idea of trying before I buy and actually getting enough of it to try longer than one squirt, it actually gives you a chance to get the smell of a scent over time.
I liked the fact that I received the product in a small trial size container. I would definitely try out a few perfumes before purchasing the full size product from any brand
Hi Piyasa, we're really pleased to hear that you're enjoying your subscription! Thank you for sharing this!
Who do I get in contact with to cancel my subscription? I would also like a refund. Do you guys have a contact number?
Hi Richard, we do not have a telephone number dedicated to customer support as of yet as we are still a small (and quickly growing) team. E-mail support is our main mode of support to ensure that each and every inquiry is responded to with care. Kindly email us at [email protected] and one of our team will be with you within 24 hours. Thank you!
Try scentbird perfume go to scentbird.com I guaranteed you wont regret it.The most important thing is that they will send you examples to prove your money wont be wasted trust me.
Hi Charlotte, thank you for helping to share the word about us! ❤️ We're really pleased to hear that you're enjoying your subscription!
I've had a great selection of fragrances. I especially love the card that tells you what your fragrance is made of... allowing you to make better selections for your next shipment. Absolutely love scentbird. You can come closer, just don't bite.!
We're so happy to hear that you're enjoying your experience, Keon!
I love ur products it all smells so good this is the best I've ever had thank you
It's so easy and helpful
Thank you so much for your 5-star review, Daaron! We really appreciate you ❤️
I'm a single mom and don't make a lot of money. I don't often buy things for myself but when it comes to perfume, I tend to splurge a little. With Scentbird I don't have to splurge anymore, I get new scents sent to my home every month, at a price I can afford. Perfume is something that makes me feel good about myself and I love that Scentbird can help me with that.
Hi Jessica, we're so happy to hear that you're enjoying your subscription! Thank you so much for your positive feedback! ❤️
I love this site. I have found some awesome scents. It comes on time and I love the bottles and how they fit in my purse.
Thank you for your love and support, Antonia! We're so greatful for customers like you! ❤️
My daughter and I look forward to our scents every month and for the price you can't beat it! It's even husband approved!
We're SO happy to hear that both you and your daughter are loving our service, Brandilyn!
Still have not had a refund or received my three months I was charged for. I never got an explanation from customer service, or my mail carrier.
Hi Trinity, so sorry to hear about your experience. Could you please email us at [email protected] so that we can get everything resolved ASAP? Thank you!
Who doesn't love spend hours at the fragrance counter trying a plethora of
High end fragrances! You finally find "the one" and spend your money, take your treasure home only to find that after 2 hours the dry down is NOT what you expected! Ugh another huge bottle of something you'll never wear collecting dust.
Never again!
With Scentbird you pick ( I get 3 different fragrances a month) you play for 30 days and make an experienced informed sure and solid
Choice that you'll love
A collection of your favorite scents being used and enjoyed. No dust!
How can you go wrong?
I highly recommend the Scentbird fragrances subscription!
Hi Emily, we really appreciate your 5-star review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Thank you for sharing your beautiful photos! ❤️
Love this site easy to try different perfumes. If you don't like them your not wasting a lot of money on a full size. Convenient & lightweight to carry in your purse.
We're sooo happy to hear that you're enjoying your experience! ❤️ Thank you for sharing!
The scents are delightful. I have not regretted one purchase. I would encourage anyone with doubts to try it. They'll never regret that choice
Hi Marie, thank you so much for sharing your positive experience with us and the community!
Each bottle has had less than 120 sprays. About 70-80 sprays. And no one ever replies to my emails..
Hi Michael, I'm sorry to hear about your experience. As noted on our website, our vials have been trialed to last for 120-140 sprays, which should be enough for at least 4 sprays per day for 30 days. Please email us at [email protected] and a member of our team will be with you within 24 hours. Thank you!
The package they've been sending me having been leaking I don't know weather it's the holder or the scent it's self but it's kinda annoying.
Hi Joshua, I'm truly sorry about the issue with the vial. Could you please email us photos of the leaking vial at [email protected] so that we can ship a replacement ASAP? Thank you!
I love the smell and only thing wrong is that it's to small wish it couldast a lil longer.its a good product I would recommend it
Hi Omar, thank you for sharing your honest review. We'll definitely pass your feedback on to the team. Feel free to email us at [email protected] with any further comments or suggestions that you wish to share. Thank you!
This scent bird experience has allowed me to take advantage of the best colognes financially at a affordable rate
Hi Kainta, I'm delighted to hear that you're enjoying your experience! Thank you for sharing your feedback! ❤️ We appreciate you!
I have truly enjoyed every fragrance that I've been said I've had four fragrance and sent to me and they have all measured up to the notes that I love and appreciate this is a fantastic way for me to try out new fragrancesand I'm not one to buy things on the internet but I truly love scentbird
Thank you for the kind words, Angela! We're so happy to hear that you're enjoying the fragrances that we sent you! We’d love to continue providing great service to awesome patients like you. Thanks again!
Very high quality scents in each package, enough to last a month, maybe more. They were late on one month and compensated with 2 free mini samples! Great organization that cares about their people.
Thank you so much for your kind words, John. We really appreciate you taking the time out to share your experience with us. ❤️
So far, I am very impressed with Scentbird. They are very helpful in finding my ideal scents. Never waiting to long for my monthly order, even with Conditions of COVID. Very much recommend Scentbird to all friends and co-workers.
Thanks
Thank you so much for taking the time to leave us this amazing review, Anthony! We're so pleased to hear that you're enjoying your subscription!
Answer: Hi Lisa and John, we're so sorry to hear your experience wasn't a great one We hope that your issue has been resolved but if not, no worries! You can email us at [email protected] and our team will be with you shortly.
Answer: Hi Kambra Apologies for the confusion caused. The price of a 2pcs/6-month fully paid subscription is $135 :) We hope this helps!
Answer: I am frequently asked what perfume I am wearing. It's nice to change things up. My husband has liked all but one of the scents I've received. I LOVE getting a different scents every month. Perfumes smell very different on different people so it's interesting to smell the difference between a perfume on myself versus that same perfume on my daughter but I absolutely love this entire concept and the business is top-notch as it pertains to the customer service and the expedited shipping to ensure that the product arrives when it is supposed to.
Answer: I have tried Scentbox. They are about the same price for a little less volume.
Answer: Hi Jason, we completely understand your concerns but we're sorry that we don't offer phone service at this time but please know we're actively improving our communication. We're happy and available to help via email ([email protected]) and social media. Feel free to message us if you need any help!
Answer: Hi Cindie, we're so sorry to hear your experience wasn't a great one. We're more than happy to take a closer look at this matter further. Kindly email us at [email protected] and our team will respond to you shortly.
Answer: Hey, Susanne! You absolutely can go through our Fragrance Quiz; Just log in to your account, then click on the following link: http://scentbird.com/smart-recommendations; this allows us to suggest fragrances based on your taste.
Answer: We totally get it—trying new scents can be hit or miss. No worries, though! We can set you up with a free one-time replacement. Just email us at [email protected]. We've got you covered!🥰
Answer: Sorry to hear about that!😔 If you ever receive a defective product, just reach out to us at [email protected], and we'll replace it for you. We've got your back! 💪
Discover the latest perfumes and colognes at Scentbird. Date perfumes before marrying them. Explore over 500 designer fragrances. Get new designer scent every month for just $14.95. Free shipping.


Hi Michelle, thank you for your love and support! We really appreciate your positive feedback! ❤️