SCC Bold

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SCC Bold
sccbold.com

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

SCC Bold Reviews Summary

Positive Highlights

  • Fabrics and craftsmanship are consistently praised as premium and durable.
  • Garments fit well, especially when using the provided sizing guide.
  • Customer service is responsive and helpful with delivery and sizing questions.

Negative Highlights

  • Some garments may require minor alterations after delivery.
  • Delivery timing can be tight for event deadlines without early ordering.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Feb 1, 2026

I've known about this brand since last year and finally got to try it, so glad I did! Their daily looks on Instagram helped me choose the perfect wedding suit. Amazing fabric, unique design, and super comfortable

Dec 22, 2025

I placed my order about a week before Thanksgiving and was fully aware that the holidays were coming up, so I was a bit concerned about potential delays. I reached out to customer support just to be safe, and they were very upfront about the large volume of orders they were receiving during the Black Friday promotion. What I appreciated most was that they took the time to confirm that my preferred delivery date was still doable. Everything arrived exactly as discussed. The items came in perfectly, beautifully packaged, and the quality absolutely met my expectations. I'm especially glad I reviewed and submitted my measurements carefully before checkout because the fit turned out great. Great communication, solid craftsmanship, and a smooth experience, especially considering how busy the holiday season was. I would definitely order again, just with the same planning and attention to measurements.

Mar 21, 2026

Just got my suit, and wow! I felt like a whole new person! The fit is amazing thanks to the accurate sizing guide. Definitely turning heads in this outfit!

Mar 20, 2026

What I appreciate about this brand is how unique every design feels. It has personality and edge. Wearing their pieces instantly elevates your presence and makes you feel more expressive. My order came on time, and the packaging was done with great attention to detail!

Mar 19, 2026

I've tried a few different brands before, but my suit from Sebastian Cruz Couture stands out. The quality is noticeable right away. It feels comfortable but still looks sharp all day. Honestly, it's worth every penny.

Mar 7, 2026

First time trying Sebastian Cruz Couture and the experience was pretty smooth. The website had a lot of unique pieces that you don't normally see in stores. My jacket arrived well packaged and the fabric felt very premium. I'd consider ordering another piece later on.

Nov 20, 2025

I ordered a full dinner suit, waistcoat, trousers, cufflinks, belt, signature border, and three dress shirts and honestly, the whole experience was top-notch. The fit was spot on, especially the sleeves on the shirts, which can be tricky, but these were perfect. I reached out to the team a couple of times with a few questions, and they got back to me straight away. Super friendly, super helpful, nothing was too much trouble. It's refreshing to deal with a company that actually cares and looks after its customers properly. The quality absolutely blew me away. The materials, the stitching, the way everything feels worth every cent, and then some. You can tell a lot of pride goes into what they make. I'd happily recommend these guys to anyone looking for luxury menswear done right. I'll definitely be coming back for more.

Oct 27, 2025

This is my third suit from this brand, and each one has been a step above the last. Ordering online felt risky at first, but after my first delivery, I was hooked. The fit, the fabric, the details. Everything feels made by someone who actually cares about the end result. What really stands out is their consistency. Every suit arrives exactly when promised, perfectly packed, and ready to wear right out of the box. I've worn their pieces for weddings, and even casual events, and people always ask where I got them. It's rare to find a brand that combines quality, service, and style so seamlessly. Especially online.

Oct 15, 2025

The design feels bold but still elegant. I also love how active they are online, you can actually see how each look comes to life. My suit looked incredible in person, and the fit was spot on.

Mar 7, 2026

Tried this brand after seeing their designs online and decided to give one of their jackets a shot. The style is definitely unique and stands out compared to typical department store brands. Customer service was responsive when I had a question about measurements. So far I'm happy with the purchase.

Nov 10, 2025

I usually take my time before writing reviews, but this suit deserved a moment. The fabric has this clean structure that holds its shape without feeling stiff, and the tailoring hits that rare balance between sharp and comfortable. The details are what caught me the most… the stitching, the drape, the way the jacket settles on the shoulders. You can tell real hands and intention went into it. It feels like something I'll reach for whenever I need to look pulled together without trying too hard. If this is the standard they keep, I'll be coming back for more pieces soon.

Dec 16, 2025

I can't say enough good things about Sebastian Cruz Couture. I reached out to their customer service and only gave them the date I needed my suit for my best friend's wedding and they truly made it happen. The suit arrived just in time, exactly as promised. What impressed me most was how seamless the process was. I didn't have to stress or follow up constantly. I simply shared my deadline and they handled the rest. On top of that, I was able to purchase the suit at half the price, which made the experience even better. Highly recommend for anyone who needs a statement piece for an important event.

Nov 5, 2025

I'd been following this brand for over a year, drawn in by the consistent, unique look of their pieces. Every suit they shared had this distinct balance of modern edge and timeless style. It made it easy to picture what I wanted. When mine arrived, it delivered on all of that. The fit is clean and effortless, the fabric feels refined, and the details are exactly what set them apart.

Mar 19, 2026

What I love most about Sebastian Cruz Couture is how it blends bold style. The designs feel modern which makes them easy to wear for different events. I appreciate how the clothing enhances confidence and individuality. It's a great choice for anyone looking to stand out.

Feb 22, 2026

The attention to detail felt personal and meticulous. You can tell this brand truly cares about precision tailoring. Highly recommended for anyone who wants luxury tailoring without the hassle.

Mar 26, 2026

I didn't expect to like this suit as much as I do. This brand really makes pieces that feel stylish but still wearable. The fit is clean and comfortable, which made a big difference for me. It's easy to move around in and still look put together. I'd definitely recommend it to others.

Mar 26, 2026

I picked up one of their long-sleeve shirts, the fabric is soft but structured, giving it a sharp, polished look. The stitching is perfect no loose threads or uneven seams so you can tell it's made with care. Paired with their trousers, it elevates the whole outfit effortlessly. It's a piece that feels personal and stylish at the same time.

Mar 19, 2026

I got my first suit from Sebastian Cruz Couture recently, and I'm already thinking about getting another one. It looks even better in person, and the details really make it feel unique. I love how easy it is to dress up. Definitely one of my favorite purchases so far.

Mar 8, 2026

I've been looking for something different from the usual this brand caught my attention. The shirt I ordered has great detail and the fabric quality feels strong. The sizing guide helped when selecting my size. After a quick press and minor adjustment it looked fantastic. Overall a good experience.

Jan 28, 2026

I haven't seen this paisley anywhere else, which is why I took the risk of ordering online. Everything went well, and the piece is great for the price. Even though the Black Friday discount had already ended when I ordered, customer service still gave me a 40% off code.

Oct 20, 2025

I don't usually write reviews, but this deserves one. It was an easy process, great value, and something I'll definitely buy again. The quality of the craftsmanship is outstanding. The fabric, the structure, and even the buttons feel premium. It's clear that this brand understands what modern tailoring should be timeless and confident.

Oct 28, 2025

The process was smooth from start to finish. I just followed their measurement guide. Customer service was incredible too. They answered every question I had about sizing and fabric within minutes. Wore the suit to a formal event, and I've never had so many compliments. You can't fake a good fit and this one truly delivered.

Mar 16, 2026

My experience with this brand was positive overall. Shipping took a little patience, but the final product made up for it. The jacket I received looks very sharp and the fabric quality is noticeable right away. I appreciated the size guidance on the website when placing the order.

Oct 17, 2025

I was a bit unsure about sizing when I ordered my jacket and trousers, but it turned out better than expected. The fact that they allow space for alterations is such a plus. Totally worth it in my opinion.

Nov 27, 2025

I recently ordered a full look, and I have to say the experience turned out to be excellent. Especially thanks to the customer service rep who helped me throughout the process. The jacket, details, and craftsmanship matched the bold and innovative style Sebastian Cruz Couture is known for. The CSR even followed up the day it shipped, a small gesture, but it made the experience feel personal. I had a few last-minute questions about pairing accessories, and again, the rep was incredibly helpful. Their professionalism and willingness to go the extra mile truly elevated the entire process.

Mar 11, 2026

What I liked most about this brand is that the clothing actually looks different from typical menswear brands. I ordered a jacket and the craftsmanship seems very solid. Pretty satisfied with the purchase.

Mar 21, 2026

The overall look is striking without being over the top. It gave me a sense of uniqueness that I don't get from other brands. It's a great choice if you want a style that feels personal and powerful.

Mar 24, 2026

I was really impressed with how well the trousers are designed! They're not too tight or too loose, just the right balance. The material feels high-quality and durable. It's something I can wear confidently to any event.

Feb 2, 2026

I bought the Champagne Fiore jacket and wore it with their black trousers. I'm happy with how everything turned out. The stitching looks clean, and the fit feels right. I have long arms, so measurements usually matter a lot for me, and this one came out exactly how I hoped. Customer service was easy to work with and helped me sort out a few custom details without any hassle.

Jan 29, 2026

The fit was exactly what I expected and the fabric is genuinely beautiful. Has a great weight, texture, comfortable, breathable, and looks even better in person.

Mar 21, 2026

I was impressed by how my outfit looked in person. It's not something you'll see everywhere, which I really appreciate! It's perfect if you want to stand out and feel amazing at the same time. Shipping was smooth, and my order arrived right on time.

Jan 11, 2026

Just received my full suit today and I'm really impressed. I'm glad I took the time to submit my measurements the fit turned out great. As a nice surprise they even included a free pocket square. Solid experience and quality craftsmanship.

Mar 17, 2026

The fabric feels nice and the stitching looks well done. Bought a blazer here and the design really stood out to me. Good addition to my wardrobe. Definitely something different if you're looking for statement pieces.

Feb 3, 2026

The suit arrived exactly as expected, and the quality immediately stood out. The value aligns perfectly with true luxury, from the unique designs to the European craftsmanship. I shop other luxury brands, but this is one I'll continue to return to especially for custom designs.

Dec 22, 2025

Customer service felt attentive and professional throughout the process. My questions were handled clearly and with care, which made ordering easy and reassuring. The fabric quality is excellent, rich in texture, well finished, and clearly premium. Everything arrived beautifully packed and exactly as expected.

Oct 23, 2025

I came across their 50% Off offer and decided it was finally time to give them a try. Ended up getting more than one piece because the offer was too good to pass up and I'm glad I did. Everything exceeded my expectations. Easily one of my best online purchases.

Feb 5, 2026

I didn't expect much, but these polo shirts are insanely comfortable. The fabric is soft, breathable, and easy to wear all day without feeling restrictive. You can tell they're custom because the fit feels just right and the details are on point. It's the kind of shirt you keep reaching for because it just feels good to wear.

Feb 20, 2026

I ordered a custom suit for an important event and it arrived exactly as promised. The craftsmanship is obvious the moment you put it on. It feels structured yet comfortable. The entire process felt modern and efficient. Extremely satisfied.

Mar 23, 2026

I recently purchased a jacket and the craftsmanship is outstanding. The stitching is immaculate, every seam looks clean and precise, which really shows the attention to detail. Paired with their matching trousers, the outfit feels complete and effortlessly stylish! I honestly felt like I was wearing a statement piece that turns heads.

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Reviews that mention popular topics
California
1 review
0 helpful votes
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The representatives that assisted me were very responsive...
January 8, 2022

The representatives that assisted me were very responsive to my messages. I was informed of the status of my order from start to finish. The professionalism and customer service was great! My order was custom fit to my husband and I still received my order faster than I expected.

Date of experience: January 7, 2022
Sebastian Cruz C. SCC Bold Rep
over a year old

Really appreciate the kind words! I am truly happy you found us and totally agree with your statement that the groom should also look as good the bride. They should both stand out individually and compliment one another; not blend. Welcome to our bold family

Rhode Island
1 review
0 helpful votes
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Easy to shop and great customer service
January 7, 2022

Easy to shop and great customer service. Very unique styles

Date of experience: January 7, 2022
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much Grace for the kind words. We look forward to building some more amazing looks for you

New York
1 review
1 helpful vote
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The person I was email took really long to reply like...
February 6, 2022

The person I was email took really long to reply like 3-5 before she would answer her email and some times I would re send the email 2 or 3 times before I got a reply

Date of experience: January 7, 2022
Belgium
1 review
1 helpful vote
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My order didn't get treated in the 8-12 business days
February 6, 2022

My order didn't get treated in the 8-12 business days. I had to send a reminder…

Date of experience: January 7, 2022
New York
1 review
0 helpful votes
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Great experience!
January 5, 2022

Great experience! Love the trousers and look forward to wearing on my wedding day!

Date of experience: January 4, 2022
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much for the kind words! We are very happy that you are happy! We look forward to seeing pics of your big day

Florida
1 review
1 helpful vote
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Received everything as described
December 28, 2021

Received everything as described. Love it! Thank you

Date of experience: December 28, 2021
Texas
1 review
1 helpful vote
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Great job, I have no complaints
December 24, 2021

Great job, I have no complaints. The whole experience was perfect.

Date of experience: December 24, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much for the kind words! Happy you are happy

California
1 review
0 helpful votes
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Best service, best product, best design Our favorite...
December 10, 2021

Best service, best product, best design Our favorite clothier ever!

Date of experience: December 10, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much for the kind words! Happy Holidays!

Florida
1 review
0 helpful votes
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Wonderful customer service
December 6, 2021

Wonderful customer service. Everyone I worked with was outstanding.

Date of experience: December 6, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Really appreciate you taking the time to share with us your words! Means a lot. Can't wait to see pictures from all the amazing pieces you got

Pennsylvania
1 review
0 helpful votes
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Great. Product
November 28, 2021

Great. Product. I had a great experience interacting greatly with staff.

Thanks

Date of experience: November 28, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Means a lot! Happy Holidays. Thanks so much for the love ❤️

Florida
1 review
0 helpful votes
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Tom was great help!
November 4, 2021

Tom was great help! Love all my new pieces. The fabric is truly special. Love the 3D effect. This brand really knows how to design.

Date of experience: November 4, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thanks so much! Welcome to our bold family

Canada
1 review
0 helpful votes
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I love to hide stuff from you because I enjoy my my...
November 2, 2021

I love to hide stuff from you because I enjoy my my package

Date of experience: November 2, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thanks for the kind words and for your loyalty

Texas
1 review
0 helpful votes
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Great experience would definitely recommend
October 28, 2021

Great experience would definitely recommend. Quick response to any questions I might have had, Thanks Sebastian Cruz.

Date of experience: October 28, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thanks so much for the kind words! Welcome to our bold family

South Carolina
1 review
0 helpful votes
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Top of the line material and quality!
October 26, 2021

Top of the line material and quality! They did exceed their standard ETA and instead of 10 business days it took a month. I still gave 5 stars for quality I prefer that over any waiting time :).

Date of experience: October 26, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much for the honest and kind words! That is what we are all about. Welcome to our bold family

Florida
1 review
0 helpful votes
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Incredible Quality and Customer Service
October 24, 2021

This is an update for my previous review below. I had to show some pictures! Also had to add my beautiful wife, amazing parents and Pastor Paula White-Cain and Jonathan Cain from Journey in the pictures.

I did some shopping around for some bold suits for my wedding and found Sebastian Cruz. Once I found the suit I liked, they helped me customize it to make it match perfect with our wedding colors. Natalya was so incredible to work with. She was very responsive to emails, kept me updated throughout the process and was all around amazing to work with. I cannot wait to get to show off this incredible suit once it gets fitted. I wish I had a better image to post, but will definitely post some professional photos after the wedding! These guys are TOP NOTCH! I will definitely be buying more suits from them from now on!

SCC Bold attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Thank you so much for the kind words and detailed review! Can't wait to see pictures. Welcome to our bold family

Canada
1 review
1 helpful vote
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Service was something to be desired
July 25, 2021

So I loved the look of these jackets and decided to order one for an event just over a month away. Yes I know this was cutting it close so I opted for 2 day shipping. And they do say 10-12 business days. Business day 14 I emailed them asking for an update. To receive an email back stating the 10-12 business day production timeline and suggesting I opt for overnight shipping. I wrote back stating that I had opted for 2 day shipping and that it was day 14. Now I get the real story the material used in my outfit is no longer available at this time. And could I pick a new jacket to be expedited and possibly get to me in time. I wrote back stating the fact they didn't have material would of been nice to know soon as they were aware of the fact. Again they said just pick a different jacket so I did. Once I wrote back with my choice I was informed that the line of jacket I ordered can not be rushed as it comes from a different factory. Then I was informed the shirt I ordered was shipped already. The company is now reimbursing me the cost of my jacket and pants I ordered but of course holding the money for the shirt that was shipped. But it wasn't shipped 2 day shipping as I paid for, it was shipped regular shipping, so I may receive it in time. I do love the look of the jackets they make and I do hope the shirt fits as well as it should. But I don't see me using this supplier again in the future.

Date of experience: June 25, 2021
Sebastian Cruz C. SCC Bold Rep
over a year old

Hi Scott, thanks for your feedback. I did see the communication emails with our reps. Unfortunately you did purchase a jacket that fabric went out of stock while your order was being processed. As soon as we discovered there was no solution we communicated that with you in hopes of exchanging it for something else.

I see you are confused with the shipping. DHL by standard is always 1-3 business days. For us there is no way to select a faster or slower method when using dhl. You did pay for DHL and we did use DHL (when the items are ready to ship). We did not ship using a standard method. So while you opt for 2 day shipping that is exactly what we use, but it doesn't accelerate the manufacturing time. The only way to accelerate manufacturing time is to reach out to us prior to you or right after placing your order so we can tag your order rushed accordingly. That is what we state on our website :) Ultimately Im glad we took care of you. I wish you would have been able to experience our brand/products as everything you mentioned above can/happens with any brand. Everything else ideally should make up for it. Hopefully one day you will come back and experience it correctly. Thank you.

New York
1 review
5 helpful votes
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Stay away from them at any cost!
May 11, 2019

Stay away from them at any cost!
I do not recommend them to anyone, don't be fooled by the pretty pictures on their site.

Terrible costumer service, they never answer the phone, they are all over you when you try to make an order, once you pay they are done with you, it doesn't matter what issue you may have with your order, they completely ignore you, I was only able to connect with them via Facebook messenger (really?)
When I made my purchase, they promised that the order would take 8 12 days, but it took over 25 days. Once the order arrived I discovered that it was huge on me, measurements don't reflect the actual order. I told them I need to exchange it or refund me my money, they flat out refused to help me in anyway.
They are quick to take your money but never care about you afterward.
I am an online shopper, and by far this is the worst company I ever had to deal with.
I don't recommend you ever do business with them.

Date of experience: May 10, 2019
Sebastian Cruz C. SCC Bold Rep
over a year old

After doing some research I did see (as you stated) that you provided your custom measurements. Thats what we have to go by. Since this is online its impossible for us to personally measure you.

Here are the measurements you sent us:
Here is my measurements

I’m 5.7 ft
Shoulder to floor 60”
Pants Waist: 34’ or 34.5”
Chest: 38.5”
Shoulder: 16” or 16.5”
Center back length: 23” or 23.5”
Pants length 42"
Neck: 15
165lbs

As the pictures you shared here show that is something very easily to tailor locally. When buying custom clothing online (and even in person) it is almost guaranteed you will want to tailor after you get it. Locally, custom clothiers will alter your clothing maybe 2 times before you get to take it home and take between 6-8 weeks (sometimes more) just to get it right. Us we are on average 3 weeks and then you decide if you want to tailor it further.

If customers give us specific measurements we have to go based off of that.

Finally, after looking at all of the emails we never not once received an email stating any of this feedback from you. Only received an inquiry about when your order was going to ship and we responded right away. I am hoping we can attach the message here.

I realize this has been almost a few years but we like to ensure everyone is responded to. (good or bad).

Thank you

From the business

Business History

  • +1 833-643-6264
  • Parkland, Florida, United States
  • Founded in 2013