SCC Bold

Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of SCC Bold
SCC Bold
sccbold.com

Important Things to Know:

These tips are generated by AI, based on customer reviews from the past year

Our reviews monitored for authenticity

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.

SCC Bold Reviews Summary

Positive Highlights

  • Fabrics and craftsmanship are consistently praised as premium and durable.
  • Garments fit well, especially when using the provided sizing guide.
  • Customer service is responsive and helpful with delivery and sizing questions.

Negative Highlights

  • Some garments may require minor alterations after delivery.
  • Delivery timing can be tight for event deadlines without early ordering.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Feb 1, 2026

I've known about this brand since last year and finally got to try it, so glad I did! Their daily looks on Instagram helped me choose the perfect wedding suit. Amazing fabric, unique design, and super comfortable

Dec 22, 2025

I placed my order about a week before Thanksgiving and was fully aware that the holidays were coming up, so I was a bit concerned about potential delays. I reached out to customer support just to be safe, and they were very upfront about the large volume of orders they were receiving during the Black Friday promotion. What I appreciated most was that they took the time to confirm that my preferred delivery date was still doable. Everything arrived exactly as discussed. The items came in perfectly, beautifully packaged, and the quality absolutely met my expectations. I'm especially glad I reviewed and submitted my measurements carefully before checkout because the fit turned out great. Great communication, solid craftsmanship, and a smooth experience, especially considering how busy the holiday season was. I would definitely order again, just with the same planning and attention to measurements.

Mar 21, 2026

Just got my suit, and wow! I felt like a whole new person! The fit is amazing thanks to the accurate sizing guide. Definitely turning heads in this outfit!

Mar 20, 2026

What I appreciate about this brand is how unique every design feels. It has personality and edge. Wearing their pieces instantly elevates your presence and makes you feel more expressive. My order came on time, and the packaging was done with great attention to detail!

Mar 19, 2026

I've tried a few different brands before, but my suit from Sebastian Cruz Couture stands out. The quality is noticeable right away. It feels comfortable but still looks sharp all day. Honestly, it's worth every penny.

Mar 7, 2026

First time trying Sebastian Cruz Couture and the experience was pretty smooth. The website had a lot of unique pieces that you don't normally see in stores. My jacket arrived well packaged and the fabric felt very premium. I'd consider ordering another piece later on.

Nov 20, 2025

I ordered a full dinner suit, waistcoat, trousers, cufflinks, belt, signature border, and three dress shirts and honestly, the whole experience was top-notch. The fit was spot on, especially the sleeves on the shirts, which can be tricky, but these were perfect. I reached out to the team a couple of times with a few questions, and they got back to me straight away. Super friendly, super helpful, nothing was too much trouble. It's refreshing to deal with a company that actually cares and looks after its customers properly. The quality absolutely blew me away. The materials, the stitching, the way everything feels worth every cent, and then some. You can tell a lot of pride goes into what they make. I'd happily recommend these guys to anyone looking for luxury menswear done right. I'll definitely be coming back for more.

Oct 27, 2025

This is my third suit from this brand, and each one has been a step above the last. Ordering online felt risky at first, but after my first delivery, I was hooked. The fit, the fabric, the details. Everything feels made by someone who actually cares about the end result. What really stands out is their consistency. Every suit arrives exactly when promised, perfectly packed, and ready to wear right out of the box. I've worn their pieces for weddings, and even casual events, and people always ask where I got them. It's rare to find a brand that combines quality, service, and style so seamlessly. Especially online.

Oct 15, 2025

The design feels bold but still elegant. I also love how active they are online, you can actually see how each look comes to life. My suit looked incredible in person, and the fit was spot on.

Mar 7, 2026

Tried this brand after seeing their designs online and decided to give one of their jackets a shot. The style is definitely unique and stands out compared to typical department store brands. Customer service was responsive when I had a question about measurements. So far I'm happy with the purchase.

Nov 10, 2025

I usually take my time before writing reviews, but this suit deserved a moment. The fabric has this clean structure that holds its shape without feeling stiff, and the tailoring hits that rare balance between sharp and comfortable. The details are what caught me the most… the stitching, the drape, the way the jacket settles on the shoulders. You can tell real hands and intention went into it. It feels like something I'll reach for whenever I need to look pulled together without trying too hard. If this is the standard they keep, I'll be coming back for more pieces soon.

Dec 16, 2025

I can't say enough good things about Sebastian Cruz Couture. I reached out to their customer service and only gave them the date I needed my suit for my best friend's wedding and they truly made it happen. The suit arrived just in time, exactly as promised. What impressed me most was how seamless the process was. I didn't have to stress or follow up constantly. I simply shared my deadline and they handled the rest. On top of that, I was able to purchase the suit at half the price, which made the experience even better. Highly recommend for anyone who needs a statement piece for an important event.

Nov 5, 2025

I'd been following this brand for over a year, drawn in by the consistent, unique look of their pieces. Every suit they shared had this distinct balance of modern edge and timeless style. It made it easy to picture what I wanted. When mine arrived, it delivered on all of that. The fit is clean and effortless, the fabric feels refined, and the details are exactly what set them apart.

Mar 19, 2026

What I love most about Sebastian Cruz Couture is how it blends bold style. The designs feel modern which makes them easy to wear for different events. I appreciate how the clothing enhances confidence and individuality. It's a great choice for anyone looking to stand out.

Feb 22, 2026

The attention to detail felt personal and meticulous. You can tell this brand truly cares about precision tailoring. Highly recommended for anyone who wants luxury tailoring without the hassle.

Mar 26, 2026

I didn't expect to like this suit as much as I do. This brand really makes pieces that feel stylish but still wearable. The fit is clean and comfortable, which made a big difference for me. It's easy to move around in and still look put together. I'd definitely recommend it to others.

Mar 26, 2026

I picked up one of their long-sleeve shirts, the fabric is soft but structured, giving it a sharp, polished look. The stitching is perfect no loose threads or uneven seams so you can tell it's made with care. Paired with their trousers, it elevates the whole outfit effortlessly. It's a piece that feels personal and stylish at the same time.

Mar 19, 2026

I got my first suit from Sebastian Cruz Couture recently, and I'm already thinking about getting another one. It looks even better in person, and the details really make it feel unique. I love how easy it is to dress up. Definitely one of my favorite purchases so far.

Mar 8, 2026

I've been looking for something different from the usual this brand caught my attention. The shirt I ordered has great detail and the fabric quality feels strong. The sizing guide helped when selecting my size. After a quick press and minor adjustment it looked fantastic. Overall a good experience.

Jan 28, 2026

I haven't seen this paisley anywhere else, which is why I took the risk of ordering online. Everything went well, and the piece is great for the price. Even though the Black Friday discount had already ended when I ordered, customer service still gave me a 40% off code.

Oct 20, 2025

I don't usually write reviews, but this deserves one. It was an easy process, great value, and something I'll definitely buy again. The quality of the craftsmanship is outstanding. The fabric, the structure, and even the buttons feel premium. It's clear that this brand understands what modern tailoring should be timeless and confident.

Oct 28, 2025

The process was smooth from start to finish. I just followed their measurement guide. Customer service was incredible too. They answered every question I had about sizing and fabric within minutes. Wore the suit to a formal event, and I've never had so many compliments. You can't fake a good fit and this one truly delivered.

Mar 16, 2026

My experience with this brand was positive overall. Shipping took a little patience, but the final product made up for it. The jacket I received looks very sharp and the fabric quality is noticeable right away. I appreciated the size guidance on the website when placing the order.

Oct 17, 2025

I was a bit unsure about sizing when I ordered my jacket and trousers, but it turned out better than expected. The fact that they allow space for alterations is such a plus. Totally worth it in my opinion.

Nov 27, 2025

I recently ordered a full look, and I have to say the experience turned out to be excellent. Especially thanks to the customer service rep who helped me throughout the process. The jacket, details, and craftsmanship matched the bold and innovative style Sebastian Cruz Couture is known for. The CSR even followed up the day it shipped, a small gesture, but it made the experience feel personal. I had a few last-minute questions about pairing accessories, and again, the rep was incredibly helpful. Their professionalism and willingness to go the extra mile truly elevated the entire process.

Mar 11, 2026

What I liked most about this brand is that the clothing actually looks different from typical menswear brands. I ordered a jacket and the craftsmanship seems very solid. Pretty satisfied with the purchase.

Mar 21, 2026

The overall look is striking without being over the top. It gave me a sense of uniqueness that I don't get from other brands. It's a great choice if you want a style that feels personal and powerful.

Mar 24, 2026

I was really impressed with how well the trousers are designed! They're not too tight or too loose, just the right balance. The material feels high-quality and durable. It's something I can wear confidently to any event.

Feb 2, 2026

I bought the Champagne Fiore jacket and wore it with their black trousers. I'm happy with how everything turned out. The stitching looks clean, and the fit feels right. I have long arms, so measurements usually matter a lot for me, and this one came out exactly how I hoped. Customer service was easy to work with and helped me sort out a few custom details without any hassle.

Jan 29, 2026

The fit was exactly what I expected and the fabric is genuinely beautiful. Has a great weight, texture, comfortable, breathable, and looks even better in person.

Mar 21, 2026

I was impressed by how my outfit looked in person. It's not something you'll see everywhere, which I really appreciate! It's perfect if you want to stand out and feel amazing at the same time. Shipping was smooth, and my order arrived right on time.

Jan 11, 2026

Just received my full suit today and I'm really impressed. I'm glad I took the time to submit my measurements the fit turned out great. As a nice surprise they even included a free pocket square. Solid experience and quality craftsmanship.

Mar 17, 2026

The fabric feels nice and the stitching looks well done. Bought a blazer here and the design really stood out to me. Good addition to my wardrobe. Definitely something different if you're looking for statement pieces.

Feb 3, 2026

The suit arrived exactly as expected, and the quality immediately stood out. The value aligns perfectly with true luxury, from the unique designs to the European craftsmanship. I shop other luxury brands, but this is one I'll continue to return to especially for custom designs.

Dec 22, 2025

Customer service felt attentive and professional throughout the process. My questions were handled clearly and with care, which made ordering easy and reassuring. The fabric quality is excellent, rich in texture, well finished, and clearly premium. Everything arrived beautifully packed and exactly as expected.

Oct 23, 2025

I came across their 50% Off offer and decided it was finally time to give them a try. Ended up getting more than one piece because the offer was too good to pass up and I'm glad I did. Everything exceeded my expectations. Easily one of my best online purchases.

Feb 5, 2026

I didn't expect much, but these polo shirts are insanely comfortable. The fabric is soft, breathable, and easy to wear all day without feeling restrictive. You can tell they're custom because the fit feels just right and the details are on point. It's the kind of shirt you keep reaching for because it just feels good to wear.

Feb 20, 2026

I ordered a custom suit for an important event and it arrived exactly as promised. The craftsmanship is obvious the moment you put it on. It feels structured yet comfortable. The entire process felt modern and efficient. Extremely satisfied.

Mar 23, 2026

I recently purchased a jacket and the craftsmanship is outstanding. The stitching is immaculate, every seam looks clean and precise, which really shows the attention to detail. Paired with their matching trousers, the outfit feels complete and effortlessly stylish! I honestly felt like I was wearing a statement piece that turns heads.

Write a review
Reviews that mention popular topics
California
1 review
0 helpful votes
Follow Jose U.
Unfollow Jose U.
Share Review
Report Review
A bit skeptical about receiving it on time, However...
June 23, 2022

A bit skeptical about receiving it on time, However when I emailed requesting the item to be delivered within a certain dead line, I was more then happy to know it would be here. I did receive the item faster then anticipated. So I was stressing over nothing.

Date of experience: June 23, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thanks so much for the kind words! We wish everyone would leave a detailed review like this! When you are ready to place your next order please email us and we will give you a FREEBIE on us because of these details! These reviews really help others manage their expectations, especially when we get a lot of request for rush deliveries. Thank you.

South Carolina
1 review
0 helpful votes
Follow Nelson U.
Unfollow Nelson U.
Share Review
Report Review
My experience was without incident
June 22, 2022

My experience was without incident. I was looking for this company to provide me with what they advertised, as advertised. They do just that!

Date of experience: June 22, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Welcome to our bold family.

California
1 review
0 helpful votes
Follow Gustavo K.
Unfollow Gustavo K.
Share Review
Report Review
Customer support did a great job helping find what...
May 11, 2022

Customer support did a great job helping find what I was looking for. Made some great recommendations. Received the tux just in time for my daughters wedding. Highly recommend

Date of experience: May 11, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much! Welcome to our bold family.

New Jersey
1 review
0 helpful votes
Follow Reginald F.
Unfollow Reginald F.
Share Review
Report Review
Everyone wanted to take pictures with me, they said...
April 20, 2022

Everyone wanted to take pictures with me, they said things like I should be in the fashion show. Iwas at the Phoenix fashion week, looking forward to buying again

Date of experience: April 19, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Looking forward to seeing pictures!

Texas
1 review
0 helpful votes
Follow Medhanie P.
Unfollow Medhanie P.
Share Review
Report Review
I ordered black diamonte with gold buckle however they...
May 18, 2022

I ordered black diamonte with gold buckle however they sent me in silver. I had to return the silver and get the golden however my photo shoot which is worth $2000 had to be postponed which costed me almost $1000 more. I tried to explain this to Natalya and Madeline but it seems like nobody cares. Your products are beyond exception however I am not satisfied with the customer service.

SCC Bold attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: April 18, 2022
Texas
1 review
0 helpful votes
Follow Shawn Q.
Unfollow Shawn Q.
Share Review
Report Review
Throughout the experience I received great communication
March 27, 2022

Throughout the experience I received great communication. The agent helped me get the right size and expedite the products for delivery in time for an important event. I'm a weird size and every other time I order off the internet the fit, material, and/or tailoring are pretty terrible. I frankly expected the same here... and I was wrong. Great material, quality build, wonderful fit. I'm recommending them to all my friends

Date of experience: March 27, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the details! We really appreciate it.

New Jersey
1 review
0 helpful votes
Follow Crystal X.
Unfollow Crystal X.
Share Review
Report Review
Shipping was fast
March 20, 2022

Shipping was fast. Correspondence with the company was great. I expected a lot and was a bit let down by the feel of the fabric and jacket itself.

Date of experience: March 19, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Really appreciate it. So happy you are happy!

Pennsylvania
1 review
0 helpful votes
Follow Trisha A.
Unfollow Trisha A.
Share Review
Report Review
Natayla was amazing!
March 19, 2022

Natayla was amazing! She handled my order with kindness & understanding, as I needed it sooner for someone's birthday. With no questions asked, she expedited my order! Her grace & wonderful customer service is truly appreciated!

Date of experience: March 19, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! We sure will share with Natalya

New York
1 review
0 helpful votes
Follow Kimberley B.
Unfollow Kimberley B.
Share Review
Report Review
Quick and easy ordering and checking out!
March 17, 2022

Quick and easy ordering and checking out! Delivered fast!

Date of experience: March 17, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thanks so much!

Florida
1 review
0 helpful votes
Follow Matt G.
Unfollow Matt G.
Share Review
Report Review
THE HIGHEST OF QUALITY
March 5, 2022

I'd like to thank the entire Sebastian Cruz team for the outstanding customer service. I ordered in a short time frame, emailed them my deadline, and they assured me they would make it priority have it shipped before then in which they delivered on and then some! The quality of each item and how professionally packaged and neat it all came makes their reputation and brand exceed all others. The suit and shirts are of the HIGHEST QUALITY and fit like a glove- little to no alternations if proper measurements are given! They added in a generous gift of cuff links and a pocket square on my second order for my personal wedding suit…There is no competition!

Date of experience: March 5, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for sharing! We really appreciate all the details

Nebraska
1 review
0 helpful votes
Follow Dale N.
Unfollow Dale N.
Share Review
Report Review
Great customer service
February 21, 2022

Great customer service. Amazing product. Didn't know would be in a suit bag!

Date of experience: February 21, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Welcome to our bold family

North Carolina
2 reviews
0 helpful votes
Follow Don N.
Unfollow Don N.
Share Review
Report Review
Customer service is top notch and expedient They're...
February 20, 2022

Customer service is top notch and expedient They're true problem solvers and have quality quality apparel is how I felt up until this last infraction based on how they handle this will determine if they make it back to 5star. They have been phenomenal for the most part but this last 2 weeks have not been what I've come to know. I'm annoyed

Date of experience: February 20, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the love! Welcome to our bold family

South Carolina
1 review
0 helpful votes
Follow Shawn O.
Unfollow Shawn O.
Share Review
Report Review
Natasha is awesome, I'm glad that she's part of your...
February 15, 2022

Natasha is awesome, I'm glad that she's part of your team!

Date of experience: February 15, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thanks so much for the kind words! Natasha is the Co-Founder and Creative Director of the brand. She is very hands on and of course you will get the best treatment from her. This is her baby at the end of the day

Florida
1 review
0 helpful votes
Follow Stephen B.
Unfollow Stephen B.
Share Review
Report Review
Unbelievable customer service!
February 4, 2022

Unbelievable customer service! No company has ever been so attentive to their customers!

Date of experience: February 4, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Means a lot to us

Nevada
1 review
0 helpful votes
Follow Zafir V.
Unfollow Zafir V.
Share Review
Report Review
My experience was okay overall
February 1, 2022

My experience was okay overall. Natasha was helpful in processing my exchange. I do have some important comments below which I hope will improve the service:

1) The shipping time was very poorly advertised. It took more than 2 months to receive my items due to factory closures during the holidays. This should be advertised at the minimum. The factories need to be opened during the holidays so that people can enjoy their items and attend celebrations.

2) Prices are high and minimal flexibility with returns and exchanges is an issue. For such an expensive item, shipping, exchanges, and returns should be free. This is important in online shopping.

3) The inability for the customer service representatives to be able to check on orders is very limiting. I'm not really sure what their role is if they cannot assist with the orders.

4) Quality of product was quite good. The items looked as advertised. Nice free hangar and suit cover included.

Date of experience: January 31, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much Zafir for all the details. We really appreciate it.

In regards to the shipping turn around time during the holidays, we in fact have/had multiple ad campaigns both paid and organic that focused 100% in sharing this content. We do apologize if you missed one of those touch points. We always do the best to share this sense of urgency with our customers way ahead of holiday season. If it wasn't for the holiday season, you would have received your order during the advertised time frame.

In regards to returns/exchanges we actually have a partnership with a company called Kover, which allows customers to return/exchange free when they opt into it at checkout. We have this listed in our returns page. Unfortunately there are customers that overlook this or simply do not look at our return/exchange policy/process until they actually want to do so. This makes it mandatory for us to advertise this in multiple touch points during the shopping cycle which we do. Currently its displayed under every add to cart page, returns page and on the bottom right next to the checkout tab in the cart page. If customers make sure Kover is opted in then the return/exchange process couldn't be easier and painless from a monetary standpoint. We offer free returns/exchanges this way. What Natasha did was definitely something that is considered to be 100% "bending our company policy" as she wanted to do right by you

New York
1 review
4 helpful votes
Follow Tyrone S.
Unfollow Tyrone S.
Share Review
Report Review
Worst experience ever shopping online!
February 27, 2022

If I could give lower than one star I would. I ordered a suit on Nov 30th and till this day the only thing I received was a pocket square from them. They told me I need to be patient and everything is custom. Today is January 27 and still nothing. Do not buy from them if you need proof I have it to show. I am in the process with PayPal and I won't stop till I get my money back

Date of experience: January 27, 2022
Florida
1 review
0 helpful votes
Follow CORTINA P.
Unfollow CORTINA P.
Share Review
Report Review
Still wating on my product
February 24, 2022

I placed my order on November 13th, 2021. I have been inquiring about my order and no one has gotten back to me. I have left voicemails and also sent emails to no avail. I don't want to leave a negative review because I really can't rate the quality of the product I don't have yet. However, getting any response has been very difficult.

My rating is only related to the time and lack of communication.
This product is for our wedding and I'm glad we have a few more months before our wedding or we would be in trouble.

The website states the following "The process is quick; 8-12 business days. Shipping is usually just an additional 2-3 business days" but this has not been my experience. It has been 2 months and 11 days and I am still waiting.

I just need someone to return my call or reply to my emails regarding this matter.

Date of experience: January 24, 2022
Virginia
1 review
0 helpful votes
Follow Norbert E.
Unfollow Norbert E.
Share Review
Report Review
Perfect fit, great quality
January 15, 2022

I'm really amazed by the quality of the suit. I ordered the size I typically wear and both the suit and the pants are perfect. Both the fabric and tailoring quality are outstanding as well.

Date of experience: January 14, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Makes us very happy that you are happy

Poland
1 review
0 helpful votes
Follow Oktawian F.
Unfollow Oktawian F.
Share Review
Report Review
I am placing the order for the first time and I am...
January 8, 2022

I am placing the order for the first time and I am very satisfied. I recommend the workmanship and material

Date of experience: January 8, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! We really appreciate it. Welcome to our bold family

Maryland
1 review
0 helpful votes
Follow Yesenia G.
Unfollow Yesenia G.
Share Review
Report Review
Fast shipping and quality is good
January 8, 2022

Fast shipping and quality is good. Respond quick to any issues

Date of experience: January 8, 2022
Sebastian Cruz C. — SCC Bold Rep
over a year old

Thank you so much for the kind words! Welcome to our bold family

From the business

Business History

  • +1 833-643-6264
  • Parkland, Florida, United States
  • Founded in 2013