I've known about this brand since last year and finally got to try it, so glad I did! Their daily looks on Instagram helped me choose the perfect wedding suit. Amazing fabric, unique design, and super comfortable
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Stunning pieces, exceptional quality. Each dress is a work of art, making me feel confident and unique. Fast shipping and excellent customer service! 5 stars all around!
I like their attention to detail and quality craftsmanship that make them a top choice for sophisticated attire.
Really appreciate the kind words Sarrah! Welcome to our bold family!
Had their suit for my wedding, and I look and felt awesome! 💯
That is awesome. Can't wait to see pictures. Thanks for your loyalty!
Five stars. One star for listening to what I needed and their recommend. A second start for keeping me updated on the status of my order. A third star for delivering the rush goods when I requested them. A four star for the timeless memories of my special event. A fifth star for overall satisfaction. You have a customer for life and I hope my review translates into many amazing experiences for others.
Thanks so much for the detailed review! We really appreciate the kind words and loyalty! Glad our brand can leave such a strong statement.
The Sebastian Cruz team was terrific with their communication on timing and process. Suit came in record time with a perfect fit and am very appreciative of the quality and style of both outfits.
We really appreciate the love & Loyalty! We look forward to building more amazing looks with you!
What team, very responsive, know their business and on top of fashion.
Quality service.
Thank you so much for the love fam!
No matter what I've bought from them - jackets, pocket squares, ties, belt, scarf, etc - I always get a ton of compliments when I wear their pieces! I also love that you can customize and make changes to ensure you get exactly what you want. I've been a loyal customer for years and they always take care or me! Thanks Natasha and Rickie!
Thanks so much for the kind words Mike. We really appreciate your loyalty and support throughout the years. We look forward to continuing to build some more amazing looks with you! Thanks so much for your loyalty.
The Sebastian Cruz staff responds to inquiries quite quickly. The material is of astonishing quality. I brought my jacket in to have it customized to suit me perfectly. The seasoned and long-serving modifications specialist exclaimed, "Oh! He repeated himself, "That jacket is excellent. In his lifetime, he has undoubtedly seen thousands of jackets. Knowing that I chose something for my daughter's wedding that was excellent and impressed a professional made me feel good.
Thanks so much for the love! We appreciate it very much!
I originally ordered the emerald Brillo jacket, vest, and trousers for my wedding and I ordered the wrong sizes. I spoke to Natasha and addressed my concerns due to me being on a time stamp. They were able to exchange my suit and I received it promptly to still be able to get it tailored to how I want it. The only thing was they didn't have anymore fabric of the Brillo in emerald which I loved and gave me a few options to pick from. I picked the Rosa and was satisfied as it is very classy. More importantly my soon to be wife loved it. Needless to say I had a good experience regardless of the hiccups.
Thanks so much for sharing your experience. It means a lot to us. I am so happy that Natasha assisted you with everything needed. We really look forward to building more amazing looks with you. Thanks for your loyalty!
Probably one of the most unique experiences purchasing a suit. I was reluctant at first to send it my custom measurements. I decided to take the risk and follow the find your fit video and trust myself to take the measurements. I made sure to follow the instructions in the video. To my surprise the suit came out great. Fit perfect. I did not even have to alter it. Definitely will be purchasing again!
Thanks so much for the kind words. We are very happy you are happy and look forward to building more amazing looks for you!
My experience has been great dealing with the principals.
Thank you so much for the love Steve! Welcome to our bold family!
Outstanding service and quality of garment. I'm a female and it fit perfectly. I'll will be buying 2 more dinner jackets in Ruby and Black.
Thats amazing! Thanks so much for the kind words and looking forward to seeing the new looks you get!
Great customer service! Fast shipping! ++ Great quality
Thanks so much for the kind words. Welcome to our bold family!
I love the jacket and suit.it as per description and image shown in the website.
Thanks so much for the love! Welcome to our bold family.
Everything was great. Thank you. I will be buying more in the future.
Thanks so much for the love and we look forward to seeing pictures! Welcome to our bold family.
I ordered a suit from Sebastion Cruz. I received my order and the suit is not correct. They did not make it to my measurements or in the right color. Let me also add, I did not order a custom suit. I gave them my measurements for appropriate sizing and discussed with them that I would have the suit tailored once it was received. It was supposed to come with an extra 4in of material per the sales rep and their website. I also reached out 2 times during the making to check on an eta so I could have the final tailor scheduled. I reached out to them too many times to count over a couple days after recieving the wrong suit. No one would call me back, or reply to my messages. I reached out on all social media as well, no reply. Once I started leaving bad reviews everywhere, I finally recieved an email, but at the same time they blocked me from their social media and deleted my comments. To hide how shady of a company they are. They attempted to tell me that the suits were exactly the same and it is due to lighting. Clearly anyone with eyes can tell that these are not the same. I ordered gunmetal gray and recieved a bright silver. Definitely not the lighting. Now they will not communicate back at all. Sebastian Cruz has now stolen my money, and left me with nothing more than a Halloween costume. Instead of a suit for my wedding. This place is entirely too expensive for this level of trashy customer service, workmanship and theft. STAY AS FAR AWAY AS POSSIBLE, DO NOT BUY HERE!
Ordered navy blue pants as a groomsman in a wedding. What I got was off-color trousers with 6 inch ankle cuts. Unwearable. They don't do refunds and they deduct a 30% restocking fee when issuing a store credit. The whole biz model is designed for the customer to lose. Trousers on the LEFT are theirs. Trousers on the right are J crew. Half the price, better quality …and ACTUALLY navy blue.
Purchased $1400.00 worth of clothes for a bachelor party in Las Vegas. None of the items ever arrived or even shipped in time for the event and we delayed and much longer than the 8-12 business days it advertises. The items never got delivered and were sent back to the company while I was away. The company lied saying they never received the items even though the tracking number and shipping company confirmed they signed for it at their location. They not only never resent my items, they also never issued a credit or refund for the order and I'm now out a little over $1400 because of it.
They offered Great service and accurate product description.
Thanks so much for the love! Looking forward to seeing pictures.
Ordered a jacket and shirt 2 months ago for my son's wedding which is out of state. Love the quality of the jacket and the shirt. Got the order and realized I had ordered the wrong shirt. I ordered the correct shirt to rush the process. They refunded the previous shirt as an exchange (which they didn't want to do). Once I received the new shirt, I realized it was completely the wrong size, so I had to send it back (at my expense, they don't pay for returns even if it's their fault). They assured me numerous times that I would have the shirt in time, even if it needed to be altered for the event. I received the new shirt and once again it's the wrong size. The sleeves are about 4" too short. Being that I now have to rush to find a new shirt at a local store they say that they won't give a refund, only a 20% discount for their mistake. I'm sure they'll still make me pay for the shipping as well. This is a very important event and now I'm having to settle for whatever I can find. Very bad experience.
Thank you so much for the kind words and sharing your review with us!