Reported by SCC Bold
SCC Bold reported 2 reviews for removal.
Reviews that did not violate SmartCustomer guidelines:
2 (100%)
These reviews are kept published on SmartCustomer, and the reports are rejected.
Business Activity History
Explore SCC Bold’s activity history of how they earned their SmartCustomer rating in the last 12 months. Get an unfiltered look at their platform policy compliance, discover where their reviews come from, and see how they manage their customer feedback.
Claimed business profile
Mar 22, 2021
Paying business account
Yes
Actively collects reviews
826
Review invitations sent in last 12 months
Policy violations
0
In last 12 months
Review Collection
Review sources
Where reviews came from in the last 12 months.
No Invitation | 4 | 4.2% |
|---|---|---|
Automated Invitation | 12 | 12.6% |
Manual Invitation | 79 | 83.2% |
Unconfirmed Invitation | 0 | 0% |
Review verification
The share of reviews confirmed based on how it was collected.
Not verified | 82 | 86.3% |
|---|---|---|
Verified by proof of purchase | 1 | 1.1% |
Verified by customer email | 12 | 12.6% |
Time period:
Rating distribution over time
Monthly review volume by star rating. Use the filters to analyze by source or verification status.
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1 Star
2 Stars
3 Stars
4 Stars
5 Stars
Rating over time
How SCC Bold’s SmartCustomer rating has shifted month by month. Filter by review source or verification type to see what’s driving the trend.
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Overall
No invitation
Automated invitation
Manual invitation
Response Rate
How actively this business engages with customer reviews in the last 12 months.
- Responds to reviews within 0 days.
- Responds to 71.6% of their reviews.
- Responds to 95.6% positive reviews, 4.4% negative reviews.
Review Reporting & Removals
Reviewers and businesses can report reviews that appear fake, abusive, conflicted, or otherwise in violation of our Review Integrity Policy. SmartCustomer evaluates each report independently and may request additional information from the reviewer or the business. Reviews are only removed if they are found to be in clear violation of the policy. Businesses where false play is identified will receive a formal policy violation. The data below reflects reports submitted in the last 12 months.