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Sareeka

2.2

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Sareeka Reviews Summary

The company's reputation is significantly polarized, with customers expressing both satisfaction and frustration. Positive feedback highlights the quality of garments and the variety of styles offered, particularly praising the attention to detail and customization options. However, numerous complaints center around poor customer service, including long delays in shipping, lack of communication, and inadequate responses to inquiries. Many customers report issues with receiving incorrect or inferior products, as well as difficulties in obtaining refunds. Overall, while the product quality garners appreciation, the customer service approach appears to be a critical area needing substantial improvement.

This summary is generated by AI, based on text from customer reviews

service
14
value
14
shipping
14
returns
7
quality
12

We monitor reviews for authenticity

New Zealand
1 review
0 helpful votes
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Good Product
May 24, 2019

Ordered my sari online and received within a week, quality of product and colour is good.

Only suggestion I will make is that they should improve on providing order numbers and tracking details on the email.

Date of experience: May 23, 2019
GB
1 review
6 helpful votes
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I ordered an outfit. It did not fit and I returned it. The item has been received back and the company confirm this but after one month they have not refunded the money and do not respond to emails.

Date of experience: May 16, 2019
Germany
1 review
0 helpful votes
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Beautiful
May 15, 2019

I don't understand the bad rewies!
Yes, at the beginning I was not sure because I don't had answer from saareka!
Today I have my dress I have tried and it was wonderful! Thanks

Date of experience: May 15, 2019
Colorado
1 review
5 helpful votes
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Please do not buy anything from this store. If there was zero rating, I would have selected it. I had a very bad experience with them.

Date of experience: May 4, 2019
New York
1 review
0 helpful votes
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Happy with purchase. Quality is better than a lot of other websites out there. Tailoring/shipping was very fast.

Date of experience: April 29, 2019
California
1 review
11 helpful votes
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RIPP OFF!
April 28, 2019

I ordered a lahengha for my first sons wedding waited patiently paid for it by credit card which was charged to my statement right away. After a week or so I got an email that product is sold out and can't refund me and I should get a replacement!, BAD BUSINESS ETHICS!, I as a paying customer American dollars too! Should have the right to get my money back since I didn't even receive the product. They are taking advantage of foreign customers keeping their money and not giving them the product they specially ordered! SHAME ON THEM!

Date of experience: April 28, 2019
California
1 review
0 helpful votes
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I have ordered formal outfits and Saree and all of my orders have been as expected. Their team keeps you updated by email and also make customized changes. My latest order arrived yesterday and I am very happy with that. Thank you Team sareeka.

Date of experience: April 27, 2019
New Mexico
1 review
6 helpful votes
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I live in the USA and ordered a Punjabi suit with straight legs. It arrived in a timely manner yesterday, but while they had my exact measurement's the top around the bust line is way too tight and the arm holes are too tight. The back of neckline is way lower than I ordered.

The sleeve's are sewn on crooked so they hang badly, The garment has messy stitching along with fraying edges, and the cotton used is cheap and just breaks.

The pants are horrible and made of very cheap material. They do not give refunds on stitched items so I've just wasted $50.00 for something I will never wear.
I will never use these people again, Beware!

Date of experience: April 5, 2019
California
2 reviews
16 helpful votes
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I ordered 2 ghaghras and 1 sari with stitched blouse, edge and fall. The ghaghras were mostly okay (the zipper was broken on one and stitched too close to the silky fabric). But the sari was a huge disappointment - on the website the image showed a grey color, but when I received it, it was an onion pink!

(See the pics below).

When I called regarding this discrepancy, the "smartass" answer I got from Yash was: the sari is double-shaded! This was not mentioned anywhere on the site and there was no tinge of grey from any angle in my sari. When I called again, Preeti answered saying I could return it based on return policy. When I reviewed the return policy, it said in RED, "We do not currently accept returns on stitched products"!

Finally, when I went back to the product detail page, it said "Item is out of stock"! That is when I connected the dots - what happened here is, the item was out by the time they decided to ship my order, so they sent me an alternate item with this excuse!

I am extremely upset by this experience and will never shop there again.

Date of experience: January 2, 2019
Malaysia
1 review
9 helpful votes
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Don't ever buy anything from this website. They will lie to you about delivery date, giving you all kind of false hope. They don't answer your questions promptly after charging you exorbitant prices. You will never see your clothes that you have paid for so best to avoid this website at all cost. Fraud websites like this should be banned from operating.

Date of experience: November 4, 2018
GB
1 review
11 helpful votes
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I ORDERED 3 SAREES FOR MY MUM AND TWO AUNTIES. I WAS ONLY SENT TWO AND HAVE BEEN TRYING TO GET A REFUND FOR THE REMAINING SAREE WHICH I DID NOT RECEIVE FOR THE PAST 2 WEEKS! THEIR CUSTOMER SERVICE IS AN ABSOLUTE JOKE. WARNING! DO NOT BUY FROM THEIR WEBSITE.

Date of experience: February 17, 2018
Chile
1 review
2 helpful votes
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Excelente servicio.
November 16, 2017

Ha sido un muy grata experiencia, comprar en Sareeka, muy responsables y preocupados de los detalles del pedido. Compré varios trajes a medida y todos quedaron perfectos. Son muy preocupados y el envío muy rápido. Excelente servicio, los productos son maravillosos, estoy encantada con esta empresa y sus trajes.

Date of experience: November 14, 2017
Australia
1 review
2 helpful votes
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Appreciated and many thanks to sareeka for providing such a awesome service. Best quality clothes. Everything from stitching and postage is so perfectly done.

Date of experience: November 2, 2017
Fiji
1 review
1 helpful vote
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GR8 Price Sareeka
October 19, 2017

Well Very Happy with t Outfit Sari came on time within a WK. Well appreciate your Delivery time & yes hope to have a Better Deal in future. All the friends up there plz do Shop with Sareeka..

Date of experience: October 19, 2017
Malaysia
1 review
1 helpful vote
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Great experience
October 4, 2017

The items were perfect and good quality. Exactly as the pictures. Customer service was also quick to respond and it was shipped earlier. Will buy again soon. Thanks

Date of experience: October 4, 2017
Nebraska
1 review
3 helpful votes
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I am pleased to inform you back that I have received 2 sarees and one ankle length suit. All of them have been stitched very nicely and very well packed and delivered. I am very happy with your customer service. I had mentioned the wedding dates and you have done your work accordingly. (I know that one saree is still on the way and I will receive it within time frame).

I am happy to convey to my friends and relatives what great job your company has done. Most of the gifts that I send to my relatives and friends for Rakhi, Holi, Diwali and weddings will be purchased from Sareeka.com!

I have a wedding coming up in India in Nov 23rd. I am selecting and will be sending some clothes which will be part of "Bhaat" (gifts given to the mother of the groom from her brother). I am confident that the gifts will be liked by all.

Best wishes for a very bright future to "Sareeka.com". Keep up the good work!

Date of experience: September 6, 2017
Australia
1 review
2 helpful votes
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Very satisfied
September 4, 2017

Thank you Sareeka for delivering my very beautiful Saree & the Anarkali dress. They are exactly same as the pictures. I will Shop again with Sareeka. I am very satisfied with their customer service. Always replying my emails. Thanks again

Date of experience: September 4, 2017
Canada
1 review
3 helpful votes
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Sareesagarm services r it's very good. Styles r look deffrent from others shop. My family's r happy to having sareesagarm styles thank u again sareeka

Date of experience: August 15, 2017
Mauritius
1 review
2 helpful votes
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Loving the clothes I bought from Sareeka which was delivered very quickly. Fits perfectly and amazing work. Hats off to your team.
Totally worth the wait and price.

Date of experience: July 29, 2017
California
1 review
2 helpful votes
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I needed an outfit for a party and I have requested Sareeka to expedite my order. Sareeka did deliver the order on time. My outfit was beautiful. I live in overseas and I am ordering on line for 5/6 years now. The service of Sareeka is excellent The staffs always reply promptly to any inquiry.

Date of experience: July 12, 2017

From the business

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