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Sareeka Reviews Summary
The company's reputation is significantly polarized, with customers expressing both satisfaction and frustration. Positive feedback highlights the quality of garments and the variety of styles offered, particularly praising the attention to detail and customization options. However, numerous complaints center around poor customer service, including long delays in shipping, lack of communication, and inadequate responses to inquiries. Many customers report issues with receiving incorrect or inferior products, as well as difficulties in obtaining refunds. Overall, while the product quality garners appreciation, the customer service approach appears to be a critical area needing substantial improvement.
This summary is generated by AI, based on text from customer reviews
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After reading many negative things about Sareeka I was a bit worried because I'd just placed an order for like a $60 salwar kameez... it took a while because of the coronavirus so I suggest ordering at least 3 months ahead of time, especially if you're getting custom measurements. But it finally arrived and it is seriously just as beautiful as the image if not even prettier- I was blown away with how gorgeous it looked, and I'd say it was worth the price and the wait. I now trust Sareeka and would even recommend them because their prices are even better than other sites I've looked at. I'm in love with this new suit! (I've attached pics. I ordered this but in black)
I would give them 0 stars if I could. I bought something from these people's website and the stitch and quality of fabric was utterly disgusting. Do not waste your money, they will sell you bad quality especially if they know there is no way you can return the item.
Avoid at all costs. The material used is cheap. After providing my measurement, the outfits did not fit and I explained this to them and provided photos. They were adamant that their measurements were right and refused to provide a refund. What happened to the customer is always right?
Received my order within a week, outstanding service and excellent quality products. Will definitely buy again from Sareeka.
I just received my lehenga and I'm extremely happy with the stitching and quality of the product. Thank you so much! Look forward to buying more.
The white embroidered saree I ordered from Sareeka for the first time exceeded my expectations and their customer service was excellent! I will be shopping more on this site from now on
The queries are quickly tackled and reply. Requests are taken into consideration.
Got my unstitched punjabi suit on the same day mentioned.
Thank you!
Just need to stitch and wear it.
I cancelled my order and Sareeka promised me to get my money back. Its been 3 weeks now and they always come up with excuses about a technical problem. I am telling you guys it is just a waste of your time and money. Don't deal with them at all! I think we should all raise a petition to close this shop down.
P. S I am not talking about some £50 order I am talking about £200 orders and they are quick to take your money ( and oh there is no technical issues about it) but when its time to give our money back all of the sudden there is a technical issue!
I WANT MY MONEY BACK!
My Lengha is so Beautiful I couldn't ask for more. I was skeptical about the reviews but I've had nothing but a positive experience. Sareeka was very timely with my item and responded to my emails within 24 hours. I will definitely be ordering more items from this company!
What a beautiful piece of Saree, marvellous stitching and awesome delivery Service. Hats off to the Team. Thank you so much from the bottom of my heart.
Sareeka is using the name of a legitimate Australian based saree seller to trick people into thinking they are buying from a local supplier and also trying to ride on the back of the good reputation of the Australian business. Sareeka has very poor business ethic.
I was extremely disapointed with the sari, Furthermore the zip was stuck and ti was impossible to use.
The suits turned out beautiful and were stitched very nicely. Overall, they had good customer service and followed all of my instructions carefully. However, I didn't like how one of my products had to be replaced. After I had payed for the product they told me it was no longer available and requested me to pick something else.
I recently purchased items from Sareeka.Com, I made my purchaser's in April and to date, 25 July, I have not received my purchases. I was recently told that my items were stopped by Custom's and that they required documentation, I had requested Sareeka. Com to please provide the documentation to Customs, after trying to get hold of them on numerous occasions, I finally got hold of someone on FB Messenger and they had informed me that they had submitted the documentation. Only to be told by the Courier Company that they had sent through incorrect pricing to Customs. I'm now told that there is a fine which I will have to be liable for because Sareeka. Com had lied and was trying to cheat Customs. This Company has fraudsters, so be careful when purchasing from them, because I have not received my goods and now there's a fine double the amount of the purchases. This is a Pathetic Company. They are trying to cheat the Government!
Before this experience, I've never felt comfortable leaving a negative review for a company. However, my experience with Sareeka and Sareeka Customer Care has been too disheartening for me not to share with others. Our products came unfinished, falling apart, and with broken pieces. Also, they did not appropriately stitch our garments according to our measurements, which we paid extra for, and they didn't look like the product listing. Sareeka Customer Care only would reply with one-sentence-long responses to lengthy emails and provided no signature. Eventually, they stopped responding and ignored any emails I sent. The only way I was able to get a refund after weeks of Sareeka ignoring emails was to escalate a claim through PayPal. If I didn't have PayPal, I am sure that they would have just taken my money and continued to ignore me. I'm disappointed with the unprofessional service that I received, and I don't recommend using them.
Hi Sareeka,
Thank you for your patience with me! I received the 3 beautiful stunning sarees yesterday and was so so so impressed with the stitching and the quality.
I was super worried as my best friends wedding is around the corner so very happy that it arrived within 18 days.
Thank you and your team very much - will be ordering from you guys more often!
Please review the online reviews on 1 or 2 stars also because I ordered 5 outfits from USA checking their colorful website and became a victim. I never rececieved any response unless I called them few times still no pick up calls or no emails. Still waiting for my shipment
Hi I bought five sarees from Sareeka, all sarees are more beautiful than the website, materials are very good, colours are exactly same, l just love all. This is my first purchase from here and I'm so happy with their service and goods. I will buy more and more from Sareeka. Thank you Sareeka.
I love both my outfits and quality is very good stitching is also very good and I got it on time. I will continue to order all my suits from here now on.
I loved the material, the work, the reasonable price, the stitching, and the fit as per the measurements provided, my shipment came on time! My only suggestion to them is to improve customer service and keep the customers updated of their order. Also the website should also provide an option for stitching to prevent any delay
From the business
Buy Online Sarees, Indian Sarees online, Wedding Bridal Sarees, Designer Sarees, Embroidered Sarees, Bridal Wedding Lehengas, Anarkali Salwar Kameez, Salwar Suit, Silk Saris, Traditional Lehenga Style Saree, Embroidered Anarkali Salwar Suits, Designer...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members