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The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.
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Site confiável, ótimos produtos.
Sempre faço compras e mesmo sendo enviado internacionalmente chega muito rápido em meu endereço.
Indico para todos.
La calidad/precio es muy buena. El envío duró unas dos semanas aproximadamente. Los productos eran tal cual ponía en la descripción.
I've had nothing but good customer service from Sammydress. I've been ordering from them online almost 2 years and have yet to find a complaint.
I recommend them.
Not a single problem with it! Both the website and the app are very intuitive, it's easy to search for a specific product, and I lov let the products variety! I have bought some products from Sammy Dress, several times, and both packaging and delivery time are satisfying, and I look forward for more purchases!^_^
I had good experience with sammydress they have good products with good quality and also have good service
Recently I ordered 6 Free Shipping stuffs, surprisingly they were dispatched next day. Wow, I thought they may taking 5-7 days to prepare, and received just on time. That was brilliant, thank you Sammys, definitely will come back more.
I have been purchasing from Sammy Dress for quite a while now. Initially I was a bit reluctant. You know you get what you pay for. So I bought the cheapest item possible to check how their products really are. I was amazed to actually find that their products are so well made and good quality... comparing to the price I paid. I am always dumbstruck -how they do so. Once a while when I receive a bad product (rarely!) I immediately contact the customer care. Their customer care is so efficient. They respond quickly and settle things very very efficiently. Once I got a defective pair of ear stud. As soon as I contacted the customer care, they fixed it then and there. I have shopped elsewhere too... but the quality of product I get here and that too at such an affordable price is really worth mentioning. I generally do not write reviews (I am not lazy, I just do not feel like writing!). But Sammy Dress is a worth shoutout and am willing to share this with other people. I am a very very satisfied customer and I highly recommend.
P.S. - If you hate paying shipping fee, there is also an option for free shipping (yes, you read it right). Only the options are limited in the free shipping items.
SAMMYDRESS HAS FASHIONABLE CLOTHES AND ON TIME SHIPPING, ALSO THE SIZES ARE TRUE TO FIT. I ALWAYS GET EXPERIENCE GREAT CUSTOMER SERVICE FROM SAMMYDRESS. MY MOST RECENT ORDER# (M**************)
Sammy Dress offers a wide choice of useful, funny and high-quality products at amazingly low prices. The customer service is efficient and gentle, too. Really recommended!
I bought a wig and 2 clothes. The wig looks like a doll's hair. I feel like i'm touching plastic. They even ask to submit a review when order is received but the review is never posted on the website. For the clothes it's worst i ordered a dress and a legging but received a blouse and a legging which doesn't fit me. I WILL NEVER ORDER THERE AGAIN
I received my items from sammydress i like this website so much cause the have a good clothing and good service really i love it :)
Produtos de qualidade excelente, super bem embalado e entregue rapidamente. Eu amo a Sammydress, recomendo.
A compras são embaladas com muito cuidado para não danificar, a qualidade é extremamente ótima, preços baixos, e o atendimento ao cliente maravilhoso! Recomendo.
Best deals on the web for everything you need from fashion to household items and tech accessories. Sammy Dress is similar to the Wish, Dress Lily and others where most products are shipped from Hong Kong, China. Wait times can be a bit long... (see shipping from CHINA)
I honestly feel like I'm able to give up traditional clothes shopping at physical stores. For plus size women, it's frustrating and depressing. But Sammy Dress has a TON of fabulous and stylish dresses, tops and accessories.
Finally heard back from SammyDress after writing the review and they told me my order shipped on December 20th, and I have the email to prove this but I also have the FedEx email to prove that it finally shipped on December 27th. Needless to say, I still don't have my package! It is scheduled for delivery on January 3rd, and we will see if it shows up and what is in it but I can assure you that I will never order anything from SammyDress again and I will warn everyone else not to order from them either! Buyer beware!
Dear Susan,
Thank you for your comment.
We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.
We checked that your parcel has been delivered on Jan 2,2018.
For more details about shipping, please see here: http://www.fedex.com/us/
We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.
Many thanks,
Sammydress Customer Service Center
I placed my first order with SammyDress on 12/3/17 and fully expected to get the shipment by Christmas but now by the looks of things and the reviews that I'm seeing I'm not sure I'll ever see my order. I've sent an email and the first two items said they were going to be shipped in one to two days and the other two items were listed as Dec. 15 and Dec. 19. Well, that's been seven days ago and there has been no progress on the order. I guess this is a two for one order, first and last!
07/02/2017 16:11:07 PM Thank you for shipping out my pillow covers in a fast and safe way. I will say that I wish the shipping times were faster. But my pillow cases arrived very good. I will be looking forward to shopping with you soon..
I ordered gorgeous bag from Sammydress. I just watned to say that it is very good quality, and price was very good!
I definitely recommend to shop there.
I have ordered several times from Sammy Dress with a great and amazing experience. You get exactly what you expect from your order for the bargain price that you paid for. Shipping is quick and reliable. Customer service is courteous and quick to respond. I am definitely ordering more soon!
I have shopped with Sammydress for a couple of years, I find they have exceptional service are willing to help if there is an issue. For the most part the items I have received are exceptional. And get lots of compliments.
I ordered a gothic style shirt from SammyDress and it is amazing. It fits true to the sizing chart that is provided to you. I makes me look slimmer with a fuller chest, so I love it! The shipping was fast and easy. I love SammyDress
Answer: Dear Dawn, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for issue mentioned. Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible.
Answer: Dear pamela, Thank you for your message.We want to resolve your issue in a appropriately way. For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm to offer your order number and state your issue in detail, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, We just want to protect the safety of your payment. As for details, would you please contact our ticket support center so that you can be get detaills ASAP? Please browse this link: http://support.sammydress.com/?lang=en
Answer: Dear Brit, Our company is an international company.We do business all over the world. And we are improving our service better and better. Please rest assured that we are always here to serve you! Please feel free to contact us: http://www.sammydress.com/m-article-id-12.htm Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, As for size issue. Here is our warranty terms and policy about warranty link: http://www.sammydress.com/m-article-id-16.htm Would you please contact our ticket support center so that the issue can be resolved ASAP. For contacting us at any time, please browse this link: http://www.sammydress.com/m-article-id-12.htm Hoping issue can be resolved as soon as possible. Sammydress Customer Service http://www.sammydress.com/
Answer: Dear customer, For detail information. Please browse this link to contact us: http://www.sammydress.com/m-article-id-12.htm and state your issue, we would try our best to help you. Sammydress Customer Service http://www.sammydress.com/


Dear Juliet,
We wish to apologize that you are having sizing issues with our products.
We at Sammydress provide a clear and easy to use size chart below our item description on all product pages to help our customers when choosing their size.
We do provide very accurate product descriptions on all of our product pages.
We have sent you a message and are awaiting your reply in our ticket system. Please login to your account to send us a response.
Thank you for your feedback, it is always well appreciated.
Sammydress Customer Service Center