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Sammy Dress

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Sammy Dress

3.1
sammydress.com

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Sammy Dress Reviews Summary

The company enjoys a generally positive reputation for its wide range of affordable products, timely shipping, and responsive customer service. Many customers express satisfaction with the quality and fit of their purchases, particularly in clothing and accessories. However, concerns arise regarding inconsistent product quality, sizing discrepancies, and challenges with returns, including high shipping costs for returns to international locations. Additionally, some customers report issues with promotional offers and customer support accessibility. Overall, while the company is appreciated for its value and selection, improvements in product consistency and return processes could enhance customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
1,247
value
1,233
shipping
1,266
returns
697
quality
1,202

We monitor reviews for authenticity

Brazil
1 review
0 helpful votes
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Sempre prontos para atender
December 23, 2017

Gosto muito da SammyDress, tem comprometimento com o consumidor e estão sempre prontos para resolver qualquer problema.

Date of experience: December 22, 2017
California
3 reviews
0 helpful votes
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Nice products satisfied
February 18, 2018

I like the products the prices are good as well. I shop on this website a lot thanks for all my products.

Date of experience: December 20, 2017
Uruguay
39 reviews
47 helpful votes
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Excelente ropa talle especial
April 17, 2019

He realizado compras en sammy durante un par de años, han sido mas las satisfacciones que las dificultades. La ropa es hermosa y los costos bajos. Es complicado ciertamente que entiendan la normativa de todos los paises. Pero me encuentro satisfecha de encontrar un lugar donde los talles especiales no salen oro, son bonitos y modernos

Date of experience: December 19, 2017
Slovakia
1 review
0 helpful votes
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Great skirt
December 19, 2017

I bought the same skirt twice, because it is really beautifull, original and of good quality. The communication and shipping of this seller is quick and serious.

Date of experience: December 18, 2017
Spain
1 review
2 helpful votes
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Very satisfied
November 15, 2017

I´ve been buying on this website (Sammydress) for many years and I´m very happy with the shopping experience.
I´ve bought many items, there´s a lot of variety and everything at great prices.

Date of experience: November 14, 2017
North Carolina
2 reviews
14 helpful votes
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Stay Away
November 13, 2017

Do not order from Sammy Dress... Total waste of time. Can't get any one to get back in touch with me its been 6 weeks... im going to the better business bureau

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 13, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Amber,

Thank you for your comment.

We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.

For your order, we checked that we have canceled and refunded you as you requested.

We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.

Many thanks,

Sammydress Customer Service Center

New York
1 review
8 helpful votes
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Scam site
November 9, 2017

I ordered a product on 4/4/17. It is November 9,2017, I still have not received the order, but my credit card was charged the day after I ordered the product. This site should be closed down. Don't be taken by them like I was. Check out these companies, type in the name of the company and complaints. This will take you to sites with reviews of the company. I wish I had done this.

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 9, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Katghryn,

We are sorry to learn that you are worried about your order's whereabouts.

For the parcel, we will check it for you.

We have sent you you the details via a ticket. Please login to your account to check.

If you have any further questions, please contact us and we are more than happy to help,

Sammydress Customer Service Center

Florida
1 review
1 helpful vote
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Love sammydress
November 8, 2017

Great clothes and quality of items. Shipping is spot on and customer service is always fast with responses. I never had a problem with this site. I love shopping on it!

Date of experience: November 7, 2017
Italy
1 review
0 helpful votes
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One of the best!
November 8, 2017

I was really happy with the few orders I placed. Don't think there's something to work on; they even give discounts to loyal customers

Date of experience: November 7, 2017
Slovakia
1 review
7 helpful votes
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Be carefull
November 6, 2017

Hi

Please do not order nothing from this webside. I did order some clothes more than 1 month ago and after 3 week they wrote me that they ll ship good within 1-3 working days. I was wait till next 15 days and order still not shipped. They answered me that they are appologize but they ll ship it again 1-3 working days. I was wait again and again left 10 days and still nothing. Then I wrote them again that I want money back. I did write them more times but till no answer and no money refunded.

Date of experience: November 6, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Peter,

Thank you for your comment.

We have various different shipping methods that the customer can choose before the checkout. These vary in delivery time and we ask that customers wait patiently for their goods to arrive.

For more details about shipping, please see here: http://www.sammydress.com/m-article-id-39.htm.

We have sent you a message via our ticket system. Please kindly reply to us there and we will find a solution for you.

Many thanks,

Sammydress Customer Service Center

GB
2 reviews
1 helpful vote
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Love the products
November 2, 2017

I have been shopping with Sammy Dress for almost 2yrs now and I must admit, that at first, I was rather dubious about shopping on a site that my friends and family had never heard of. However, I have had some lovely items from them the jewellery although cheaply sold is brilliant and looks like it was the real deal.
Thanks, Sammy Dress.

Cazzyf

Date of experience: October 31, 2017
California
1 review
2 helpful votes
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I ordered a dress for Halloween two weeks before the date, thinking it would get here on time. It wasn't until after I ordered it that I read reviews and realized that it would be coming from out-of-country (so yes, an error on my part for not doing prior research). But I decided to give it a try anyway because the dress was perfect for what I needed. The next day I decided to go another route with a dress, so I sent a request to cancel my order. I went back and forth with customer service for a week before they finally decided to refund my order. I was sent an email saying my account had been refunded and to check it to confirm that it had been refunded. I also checked the status of my order ticket which also showed as refunded. However, it was not showing on my bank account. So I sent yet another message inquiring as to why my money had not been refunded when I had an email that clearly stated it was. I was told that it would take 7-10 business days to be refunded. I still received no answer as to why it was not already refunded when the email stated it had been. It's been a week and I am still waiting for the refund to appear on my account.

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 30, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Sarah,

Thank you for your review.

We have canceled your order and refunded you as yo ureequested.

We have sent you an email via a ticket. Please login to your account to check.
Please contact our Support Center if you have any further queries.

Many thanks,
Sammydress Customer Service Center

New York
1 review
0 helpful votes
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I have placed quite a few orders from this place. Their men clothing have very good selection. Great styles. Plus wonderful price to go with it. The cut and details on some of clothing, if you buy at your local stores, it would cost you dearly. You cannot go wrong with this place. Just make sure you know your measurement and check to size before you place orders.

Once in a while there are items that not quite measure up to their standard. The customer support are first class and always give me what was I asked before. Highly recommend.

Date of experience: October 30, 2017
Germany
2 reviews
1 helpful vote
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I been shopping on sammydress for my daughter and grandaughter for 3 months now shipping is very slow. Recieved second order before first it was hair barretts very nice quality i was very pleased with this order. I have not purchased any clothing im a pluse size and they dont have many to choose from. I have purses order cant wait for those to come think i will be very happy.

Date of experience: October 26, 2017
Virginia
1 review
5 helpful votes
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I had placed my order on September 29th and paid for the express shipping. STILL WAITING for the item, I have sent multiple emails to the support desk just to get different shipping dates. My item was suppose to be shipped today as per their last email and I still dont have a tracking number - this is disgusting

Sammy Dress attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 22, 2017
sammydress h. Sammy Dress Rep
over a year old

Dear Laura,

We are sorry that you are experiencing issues.

For your order, we have canceled the order and refunded you as you requested.

We have sent you a message via our Support Center, please reply to us via a ticket.

Thank you,
Sammydress Customer Service Center

Bulgaria
2 reviews
3 helpful votes
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Better than expected!
October 23, 2017

When ordering online I am always afraid that what I will get will not be the same as on the product photos. I have ordered from other websites and most of the times I was disappointed that the shipping is too slow and the items are not the same as on the photo and with very poor quality. However my experience with SammyDress was amazing! I ordered a mermaid blanket and it arrived in less than 2 weeks and it looks even better in real life! I am very happy with my purchase, great value for low price! I use my blanket everyday and get many compliments :)

Date of experience: October 21, 2017
Canada
2 reviews
2 helpful votes
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Excellent Magasin
October 22, 2017

Sammydress était facile et sûr à utiliser et le produit a répondu à mes attentes.
J'ai vraiment aimé mon produit car il était encore meilleur
Que ce à quoi je m'attendais et ce que j'aime le plus sur ce site,
C'est la grande variété de produits allant des pinceaux
De maquillage aux maillots de bain taille plus.
Je ne m'attendais pas trop quand j'ai fait ma première commande chez Sammydress. Quand je l'ai reçu, j'ai été si positivement surpris que j'ai fait
Un autre ordre beaucoup plus grand. Je recommande 100% ce site. Le support client est extrêmement professionnel et rapideJ'adore Sammydress!
Chantal X0X0

Date of experience: October 21, 2017
Arielle B.
Louisiana
2 reviews
0 helpful votes
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Excellent Value
October 19, 2017

The inventory is always changing and the value can't be beat. I love everything from the jewelry, clothes to even pet items!

Date of experience: October 19, 2017
India
1 review
0 helpful votes
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Best shopping site
October 19, 2017

Nice things with effective price and good quality product... delivered at expected time also... well coordinated customer support

Date of experience: October 18, 2017
Indiana
1 review
0 helpful votes
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Great Shopping Experience!
October 16, 2017

I have been shopping from Sammy dress above 5 years now! I love and enjoy my experience good quality of products, quick response time from Sammy dress support.

Date of experience: October 15, 2017