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Sally Beauty

1.5

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Sally Beauty Reviews Summary

Sally Beauty has a rating of 1.5 stars from 199 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Sally Beauty most frequently mention customer service, next day and hair color. Sally Beauty ranks 64th among Beauty Supply sites.

service
72
value
65
shipping
41
returns
48
quality
57

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North Carolina
39 reviews
17 helpful votes
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Great
September 10, 2018

This is a great place it is your one stop shopping hair products nail products cosmetics it's all here hair color all the beauty supplies you need I love it

Date of experience: September 9, 2018
Clara R.
Oregon
514 reviews
614 helpful votes
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Um.........
September 6, 2018

Not terrible. But not good. I dont know if the guy working there what his deal was with me i walked in with a "hello how are you today?" And he had some stick up his you know what lol. The makeup area looked like ot had been struck by ww3 ..the skin care stuff caps and bottles looled liked they were half gone and i wasnt gonna ask him for help trying to find a pair of hair cutting scissors nope

Date of experience: September 5, 2018
Illinois
13 reviews
65 helpful votes
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It has everything
August 31, 2018

Sally beauty is similar to an ulta in that it has all things beauty. It is very convenient to shop here seeing as I can go here for anything I need. I've bought a hair diffuser here once and it has served his purpose. The only reason I would rate this 3 and not higher is because I haven't heard of most of true brands there

Date of experience: August 30, 2018
Michigan
16 reviews
53 helpful votes
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Love Sallys
August 28, 2018

I love the store. If ever I need help the employees are soooo helpful. They always have great products and great prices. I pay for theor membership and it is worth it. I get cheaper prices and save so much so the membership pays flr its self in the first or second trip. They have so many products too. I am not a fan of their website. I hope that they make it easier to navigate soon.

Date of experience: August 27, 2018
Texas
78 reviews
49 helpful votes
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I can't express enough how much I love sally beauty. Anytime I want good hair products for my naturally curly hair I go there. They have a wide selection of products so I'm sure you can find something. They also have amazing offers and coupons so you don't have to spend a lot.

Date of experience: August 25, 2018
Texas
4 reviews
1 helpful vote
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I have been dying my hair myself for years and can do it well for under $10 at Sally's. I love the convenience of many shops in my area

Date of experience: August 12, 2018
California
1 review
1 helpful vote
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Never again
August 5, 2018

Went there she tells me I needed two items for what I wanted to do. Go to pay she tells me I need this kit, gloves brush, bowl etc. bleaching powder. She could have mentioned all those items when I talked to her a few days ago... I wasn't expecting to pay an extra 18.00. She was more helpful when I asked her what was needed. Then tells me I should have bought the membership? What I could have saved money! I swear it's hard to find good help these days. Never again! Hair looks like crap by the way...

Date of experience: August 4, 2018
Tennessee
3 reviews
0 helpful votes
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Wonderful Selection
June 25, 2018

If you want to dye your hair, this is the place to go! Tons of options in a wide variety of colors, including vibrant blue, purple, pink, and so many more. The hair dye at Sally's isn't as harsh as the boxed dye you can get at other places. I especially love the Argon Oil and Ion dyes.

Date of experience: June 24, 2018
Oregon
2 reviews
1 helpful vote
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Best Beauty Store
April 16, 2018

I love Sallys! The prices are low, and they carry top shelf product lines. I especially like the hair color they carry. So many choices!

Date of experience: April 15, 2018
District of Columbia
7 reviews
6 helpful votes
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THERE CUSTMER SERVICEIS THE BEST AND THEY KNOW ALL ABOUT EVERYTHING THAT THEY SELL. Sally's makes my life so much easier. I love to color my hair crazy colors..

Date of experience: April 6, 2018
Massachusetts
5 reviews
10 helpful votes
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The go to place for hair!
December 14, 2017

Love SallyBeauty! It is the go to place for hair! Whether you want weave, braids, curls or whatever. Totally place to go. Ive bought braids, hair oil, hairspray, ect from here. Friendly, helpful staff. Affordable & variety of products. And they offer a Sally card to help you save even more cash.

Date of experience: December 13, 2017
Texas
4 reviews
17 helpful votes
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Ah yes... my high school summers were spent walking to the nearby Sally Beauty Supply and buying a bunch of hair products. Thanks to this store, I was able to bleach, dye, and treat my hair by myself and get the look I wanted! Good times.

Date of experience: December 5, 2017
Minnesota
20 reviews
78 helpful votes
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I have a Sally's Card so it saves a ton when you combine it with the coupons you get in the mail. My husband has been dying my hair for over 15 years but he uses professional dyes. I go get it cut professionally but he takes care of the color which honestly is a bonding experience. I buy Seche Vite & Essie & Opi nail polish and all my other polish products there. I bought my latest blow dryer there. The clerks are always polite and quick to help you. Great place!

Date of experience: August 26, 2017
Illinois
1 review
0 helpful votes
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Noheli, a sales person with Sally Beauty at 1050 S Arlington Heights rd, Arlington Heights IL *******, is the greatest ever! I purchased a hair cutter and she was most helpful in assisting me which brand to choose. Moreover, she remembered about a coupon I had forgotten about, and did apply it. This brought the purchase to an outstanding price! God bless people whose love for what they do is noticeable! Blessings your way Noheli! Thank you!

Date of experience: August 24, 2017
Alabama
1 review
0 helpful votes
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Bad customer service
August 3, 2017

The employee that was on the clock was very rude. All she wanted to do was stay on her phone. When I asked a question about where something was she pointed and said on the wall. I have been using this store for years but will not be going back. I used store #3572 1676 Montclair Rd. Ste100 Birmingham, Al. *******.

Date of experience: August 3, 2017
Tennessee
1 review
0 helpful votes
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Cantu Root Rinse
June 21, 2017

I really enjoyed using the Cantu Root Rinse. I have locks, and the Cantu Twist and Loc Gel had a stronger hold after using the Cantu Root Rinse. I purchased it from Store #81 in Durham NC.
Karla Diggs

Date of experience: June 20, 2017
Florida
1 review
8 helpful votes
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I went into Sally's and it was stock day the product I was looking for was not on the shelf. The employees were so patient and kind they took my name and number and less than 30 minutes my phone rings it was Sally's telling me they had what I needed. When I walked through the door they called my name and there was the product. I want to say Thank You to the employees at Sally Beauty #17 3312 Williams Blvd. Kenner Louisiana.

Date of experience: May 2, 2017
Indiana
12 reviews
5 helpful votes
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Sally is an ok shop
April 3, 2017

I used to go into Sally to just browse with my mom many years ago, it is a place to get salon brands.it has some cheaper options as well to dye your hair at home to save money. I habe demo and more here https://youtu.be/hfIbUx6MfmU or on my ig blonde25

Date of experience: April 2, 2017
Georgia
1 review
3 helpful votes
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I loved Sally's at one point but having the unfortunate experience of dealing with their online customer service and deletion of my reviews really tells me I do not need to spend another dime with them.

Date of experience: March 3, 2017
NL
2 reviews
0 helpful votes
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Beauty of a woman
January 18, 2021

The beauty of a woman must be seen from in her eyes, because that is the doorway to her heart, the place where love resides.^_^ <3

Date of experience: February 27, 2017