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The company enjoys a generally positive reputation, with customers frequently praising the high quality and variety of snacks, as well as the delightful presentation of the boxes. Many appreciate the unique cultural experience and the inclusion of artisanal products. However, concerns arise regarding customer service, particularly related to subscription practices and inadequate support during issues such as shipping damage or billing disputes. While the product experience is often celebrated, the lack of transparency and responsiveness in customer service leaves some customers feeling frustrated. Overall, the company has potential but must address service shortcomings to enhance customer satisfaction.
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Every box immerses you into an aspect of Japanese culture and allows you to sample the food associated with that aspect. For instance, the very first box, in March 2021, exploring sakura season, almost made me feel like I was at a real hanami (flower viewing) due to the quantity and quality of snacks and tea packed into that one box. Every box since then has been equally "stuffed to the gills" with amazing snacks and teas, all of high quality, which is what I thnk makes Sakuraco stand above other similar subscription boxes (though, honestly, I don't think there's any subscription box like Sakuraco). My favorite part is the detailed booklet included in every box, containing articles about the companies which made that month's items, the history of the box's theme, and a description of the region most important to that theme or associated foods or celebration. Those glossy booklets, along with the accompanying beautifully illustrated postcard each month, are truly treasures to last for years. In fact, each box has so much packed into it every month, I'm shocked (but extremely grateful) it doesn't cost twice as much as it does! I'm so happy to have been with Sakuraco from the beginning and I can't wait to see where they go next!
I look forward to this box every month! It has Japanese snacks in, and they are always very tasty and full of different flavours. The homeward is lovely too.
Overall pretty good but have to agree with other reviews that the box isn't cheap. With shipping it's almost US$50 per box, and most of the snacks, while tasty, aren't anything dissimilar to what you can find in Asian supermarkets in North America. For the May box the special snack was the puffer fish, but the air-filled plastic bag wasn't enough to protect it and there was no extra cushioning whatsoever so it came crushed into many pieces and it was quite disappointing. The info booklet was a nice touch and pleasant surprise, and there were two extra snacks from the April box included. I like the box and the marketing and packaging are beautiful, but on the fence because of cost and not sure if I would continue to subscribe once my current one is up.
A really diverse range of snacks and tea so far. I've had two boxes so far, one themed around matcha, the other around Sakura. Both were delicious.
I love this subscription service! There's always something fun and exciting to look forward to every month. Everything is authentic and gives you an experience of tasting real Japanese sweets. I love it!
It's amazing Japanese treats. Knowing that I'll never be able to afford going to Japan, this allows me and my sister enjoy the delicacy of Japan. I can't wait to experience a new flavor each month.
So excited when my first box arrived and immediately got stuck into tea and cake - I would definitely recommend this to anyone with a love of Japanese culture like me
Amazingly unique and worth the money, includes plates and cups so forth of good quality, id recommend the box to anyone.
I just got my mochi and sakura tasting tour box today. Everything is a new experience! Love how detailed the brochure is in explaining each and every item, what it is, how to make it, common allergens and if it is vegtarian friendly. Would definitely reccomd this box as it is fun for a little family tea time and a great experience!
Super lecker und tolle Sachen ich liebe es leider waren ein paar Sachen zerbrochen :/ aber man kann sie ja trotzdem essen und es war sehr köstlich
I love my Sakuraco box and am always looking forward to the next month's box! The shipping time for the boxes rivals even domestic shipping, which is impressive since it is coming from halfway around the world! I love the products, there is a great variety of traditional tea time treats that range from cookies, cakes, crackers, candies, pudding, tea and one homeware item. I would recommend this box to anyone who enjoys learning about Japanese culture and/or loves tea time.
I love this box! I used to live in Japan and I really miss trying all the new and unique snacks that are available in the small towns as well as in the big cities. Some of my favorite snacks in this month's May box are the sakura sencha tea, sakura sable cookie, and the sakura mini baumkuchen. The cake is so moist and I loved it with the iced sakura sencha tea! Perfect on a hot summer day
The shipping and the items are amazing! Fast and very authentic. I already made an year subscription.
But sadly a lot of items come broken. Like cookies, waffles etc... Maybe you could make a safer packaging. But for the rest it's truly amazing
The Sakuraco box came quickly, was beautifully presented, and in particular the balance of treats between sweet, less sweet, and 苦い (nigai, not so much bitter, more like matcha-style bitterness) was perfect. The detailed explanation booklet gave a great introduction to the history, culture, and ingredients in each item, with perfect (native-level) English. Some of the items, like the monaka mochi fugu, came with an extra tableware item (the sakura-themed bowl) and the interactive nature of dissolving the monaka fugu to reveal the mochi and red bean sweet soup was very fun.
The snacks, tea, and cakes appear to be carefully sourced to induce powerful smell memories of Japan. In particular the roasted aromas of the もなか (monaka wafer cake) in both my Sakuraco boxes the 黄な粉 (soybean powder) were rich in 焙煎か (baisenka, the same roasted aroma which gives ほうじ茶, houjicha, its distinctive scent). The red bean confection was at once smooth and very fine grained, so you know it's a bean-based dessert without being too mealy. The baumkuchen was delightfully moist, yet not too compliant.
Balance and depth seem to be the operative words in Sakuraco's offerings - this was my second box, and it was executed just as artfully and completely as the first.
I was so happy with my order at Sakuraco. I got a recommendation from a friends and I was not disappointed, it got shipped and delivered in just a couple of days and it had some really good sweets. It was also really nice to get the little booklet which had both information about the sweets and information about Japanese culture and why some of the sweets were in this particular box, really interesting!
This was the first box I received and it was better than I imagined! I can't wait to find out what's in the next box!
It's pricey but the box reflects what you pay for!
Absolutely loads of sweets inside, a full colour plush looking booklet with little write ups on all the items and some very interesting information about prefectures and national holidays, a sweet little traditional print with a message from the sakura-co team on the back and a cute little rice bowl with Sakura print.
The shipping was timely and with no customs to pay! I was a little worried it would get stuck seeing as I'm in the UK and the box came from japan. (Which I was shocked about! I assumed it would come via America honestly)
I'm very impressed with the box! I've had Tokyo treats before now and had gotten bored with the sweets. I think perhaps I'd outgrown it as I'm much less interested in anime these days.
As I write this the box for next month hasn't been announced but I'm very excited to see what it could be!
If you're on the fence with buying and have a little extra cash around at the moment I'd go for it. I'm not disappointed in any way.
I'm coming from the Tokyo Treat box, which already featured awesome snacks i enjoyed every month. Since Sakuraco came up i swapped to this box, because I enjoy tea and sweets.
All items i tested until this day were just awesome. The box itself is designed lovely. The booklet includes a lot of interesting information and features some additional articles about japan and it's prefectures.
Go and test the box on your own!
While Sakuraco no longer delivers from Tokyo at lightning speed, more like 2 weeks, it is definitely worth the wait. You get approx. 20 savory & sweet snacks and tea + a decorative or homeware item. Also a very detailed booklet with company and product histories and photos. Note due to lost in translation, we are never told that multi-month subscriptions for some reason do not allow you to skip a month. I learned that the hard way. So the small savings comes with a buyer beware.
Everything since was amazing. Shipping was much faster than expected and everything was just great. Good amount of contents and even has its own little bowl
Saw Sakuraco ad via my Tokyo Treat box and decided to give it a try as I love traditional japanese sweets.
Got April box. Unfortunately I'm not too fond of the inedible stuff like porcelains, and to make it worse, my cup was somewhat chipped below the sakura pattern.
Some cakes were dry as I feared, but over than half others were good and I actually did love some items.
In all, my first Sakuracobox was less satisfying than my first TT box, but I will still give it some try regardless.
I hope May box will be better experience. Still wishing we could trade the porcelains with more snacks instead.
Answer: They are a legitimate company, but they do not have a refund policy and do not notify customers of automatic renewals.
Answer: I love the creatively curated themes and items in each box, and every month comes with a pamphlet not just talking about the products, but giving information on their importance to Japanese history and culture.
Answer: I have seen some reviews of bokksu but I haven't tried their box so can't compare.
Sakuraco brings you authentic, traditional, and artisan Japanese snacks every month. Get Japanese tea, sweets, and home goodies in your Sakuraco box.

