SakuracoReviews 151

I had paid for two subscription boxes from the same company, they are themed treats and drinks mailed from Japan. One subscription was for three months and the other (Sakuraco) for a year. The automatic renewal option was hidden in their web site and only found out when an authorized charge went through my bank for another three month subscription. When I disputed the charge with my bank, the company stopped sending the remaining boxes for second subscription (already paid 12 months). I lost more than $500 dollars in that subscription, I emailed them and send them messages in their social accounts just to be ignored, I filed a claim with my state consumer agency but because they are from Japan they couldn't do anything. Do not give them your business, it is a scam.

I ordered myself a box of Japanese snacks. Very tasty, I liked my order. I also really liked how everything is beautifully folded and the presentation itself! Thanks!

Super fast service, very well curated, and packed. The snacks are super tasty and unique. The magazine telling the story about each snack is a nice touch. Overall, a fun thing to look forward to every month.

I have just received these boxes as a birthday gift and I was astonished to see how many different unique snacks were in the box. Unfortunately I will not be able to try everyone of these tasty snacks because of an allergy to gluten but I was glad that the pamphlet in the package contained allergens and ingredients for each of the snacks. I appreciated that very much and recommend this to people who enjoy learning and appreciating Japanese culture or anyone would like like to try some tasty snacks from around the world!

December's Sakuraco box just arrived and is full of wintertime treats, inspired by the Hokkaido winter festival. It's a wonderful gift, can't recommend it enough!

Cozy and warm flavours this month. I loved all the chestnut and sweet potato flavours, but it was the amanatsu jelly that stole my heart. I don't even like jelly normally!

Sakuraco is honestly the best subscription box I have ever tried in my life, and I'm not just talking about food. What you get is not simply a bunch of snacks, but an immersive experience in the Japanese culture. The snacks are so well curated and always include a great variety of both sweet and salty snacks. They offer typical and less well-known flavours of the Japanese cuisine which are so well suited for both experienced and non- clients. For real, this is my 4th box with them, and I am on another 3 month subscription plan (through which I get some special items, so beautifully crafted!). I have become a life-long fan and customer of Sakuraco, and I doubt I will be able to find a better box.

Sakuraco brings me back to Japan during the time of pandemic when I can't travel. Food from all over the cities of Japan brings back those memories when I'm there. One if my favorite is the Ukai Senbei. I'm really glad that I have subscribed to Sakuraco, thank you for bringing Japan to me during time like this. Looking forward to my October gift set already.

I wanted to share for you all my experience here. I looked at this and other reviews and agonized over the very high price point before purchasing a box. Especially with the converted Canadian price and shipping cost, this is VERY expensive for a small box of snacks ($50)) I eventually decided to try one and while it is quite a delightful unique offering, they lack severely in customer service and they are a bit dishonest and sneaky. It is very easy to accidentally sign up for a second subscription (when you think you are just extending your first one) and end up with two of the same very expensive box. And if you buy one month, it automatically renews you for a second one even if you start a 3 month subscription (like I did). For me this also didn't look obvious on their hard to find/navigate portal.
It's very difficult, contrary to what the FAQ says to find and be in the right circumstances to skip a box. And when you try to work with them on the fact that you have two of the exact same very expensive treat being packed to be sent to you they simply don't care and will not work to rectify the situation at all.
To me that's very dishonest and misleading and they seem to do it purposefully. I feel ripped off, and when I planned in my bidget and splurged, I was planning to pick 4 different boxed I thought looked most interesting, instead I have two of the same box and the September box shipped before I had a change to see what was in it and select it. And they basically said oh well too bad.
For this reason, as soon as my 3 box commitments are met I will not be renewing this service.
If you have lots of spare cash and aren't picky about maximizing your spend, skipping months etc. then the treats are mostly excellent and unique. But if you think you may need any complexity or this is a big financial decision, then I would not recommend this.

This is my favorite box so far! So many amazing high quality products! Receiving this box is the highlight of my month.

I've been subscribed to Sakura co for a while now and it's great to see the team really taking in customers feedback - their dedication is clearly reflected in the gradual improvements in the boxes each month! Always a beautiful selection of treats (although some might not suit everyone's taste, Japanese sweets can be very sweet).
Great for sharing and learning about Japanese food, people and culture.

I would love to see more benefits for long term subscribers and perhaps another reward system other than the monthly prizes for those who aren't active on social media?

The Sakuraco box July is wonderful trip to Hokkaido! I can't easily choose which item is my favorite, so I choose two! Melon soft sand was SOOOOO smooth and so intense Hokkaido melon filling, I LOVED It! Also, I absolutely loved Yawaraka rum raisin, it tastes so good, along with my tea, that moisture and aromas... mmmm! Looking forward for my august box!

Got my first Sakuraco box today! Delivery was prompt, and everything was packed beautifully. I'm already in love with the melon white chocolate daifuku.

I originally ordered a single box, just to see if I liked it-well, I did, and went for a 6 month subscription. I just got my second box, and have to say it is just amazing. I got an adorable bento box for doing the subscription-perfect for jewelry. And the food! I'm not a big eater, and not at all a fan of sweets, but I have to refrain from sampling every item right away. There are sweets, and lovely savory items-it's a great combination of treats that might last 2 weeks if I can be virtuous.

Just got my first box today, and I gotta say i'm really impressed with the amount of quality stuff they put in here! Love it.

I already have a subscription to Tokyo Treat (which I absolutely love!) so thought I would sign up to 3 months of Sakuraco to get something a little different and I think it's fantastic. There's such a good variety in each box, and having some of the homeware items each month gives a lot more longevity to what you've received (compared to snacks only, which usually only last a few days in my case!). I would really recommend Sakuraco to anyone interested in Japan :)

Love love the matcha pudding. Saku Saku seaweed Cracker was really yummy as well. Everything was packed well, except for one jelly that leaked some syrup inside the box.

Just received my first box. There is so much variety. Everything came packed nicely. I was amazed that the delivery was so quick, even received on a holiday.

This is a review of June's box and my first box. I thought they were presented well in a nice box and the information book was excellent. All items were fresh. My only real criticism is and maybe a culture thing, but there was not a lot of taste and although each item was individually presented they all were very much the same in texture and content. As l have stated this was my first box and l can't fault the company in dlivery, presentation or quantity and after three boxes then perhaps a better evaluation maybe ascertained on the content of taste and variation. This is very much a more positive review than a negative one

The June box was my first and I am very satisfied with the high quality snacks so far! There is nothing quite like this subscription box. This is perfect for me as a tea lover and its been really nice to try snacks from Japan that I can't actually buy from my nearby supermarkets, only in Japan