Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Saks Fifth Avenue

Saks Fifth AvenueReviews 267

1.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Saks Fifth Avenue?
grey stargrey stargrey stargrey stargrey star

Saks Fifth Avenue Reviews Summary

Saks Fifth Avenue has a rating of 1.4 stars from 267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Saks Fifth Avenue most frequently mention customer service, credit card and business days. Saks Fifth Avenue ranks 248th among Designer Clothes sites.

service
129
value
122
shipping
115
returns
106
quality
100

We monitor reviews for authenticity

Saudi Arabia
4 reviews
5 helpful votes
Follow Arwa A.
Unfollow Arwa A.
Share Review
Report Review

I've ordered from Saks a bunch of times and every time it goes smoothly. No problems in payment or product.

Date of experience: August 27, 2012
New York
122 reviews
357 helpful votes
Follow Lane F.
Unfollow Lane F.
Share Review
Report Review

Another really great shopping site with excellent customer service and product offerings. Saks really tries to be different in the items that it sells with the addition of their own brand of clothing and accessories. You can not go wrong with Saks online and in store, but they can be very pricy unless they are have a sale. A Saks fifth ave sale is a dream come true but other shoppers know this as well so items go fast.

Date of experience: December 31, 2011
New York
10 reviews
9 helpful votes
Follow Rosemary F.
Unfollow Rosemary F.
Share Review
Report Review

Prices are too high as compared with other sites, but it's always fresh merchandise of high quality.

Date of experience: December 28, 2011
California
8 reviews
52 helpful votes
Follow Kim C.
Unfollow Kim C.
Share Review
Report Review

I love shopping at Saks and now I can from the comfort of my computer. They ship fast. I wrote to say I wished they carried all NARS cosmetic colors and I got a nice reply.

Date of experience: January 18, 2010