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Saks Fifth Avenue has a rating of 1.4 stars from 267 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Saks Fifth Avenue most frequently mention customer service, credit card and business days. Saks Fifth Avenue ranks 248th among Designer Clothes sites.
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I've ordered from Saks a bunch of times and every time it goes smoothly. No problems in payment or product.
Another really great shopping site with excellent customer service and product offerings. Saks really tries to be different in the items that it sells with the addition of their own brand of clothing and accessories. You can not go wrong with Saks online and in store, but they can be very pricy unless they are have a sale. A Saks fifth ave sale is a dream come true but other shoppers know this as well so items go fast.
Prices are too high as compared with other sites, but it's always fresh merchandise of high quality.
I love shopping at Saks and now I can from the comfort of my computer. They ship fast. I wrote to say I wished they carried all NARS cosmetic colors and I got a nice reply.
Answer: Saks has GONE DOWN THE DRAIN; there is NO CUSTOMER SERVICE.
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