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Safeway

1.7

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Safeway Reviews Summary

Safeway has a rating of 1.7 stars from 174 reviews, indicating that most customers are generally dissatisfied with their purchases. Safeway ranks 187th among Grocery sites.

service
91
value
86
shipping
40
returns
42
quality
77

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Colorado
14 reviews
4 helpful votes
Follow Michael A.
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In recent times, I noticed that Safeway stores were well kept and organized, but they lacked certain things, as well. One is that there were many items that are common in King Soopers, Albertson's and elsewhere, but Safeway either rarely carried the item in question, or not at all. I'm talking about items that are commonplace. For whatever reason, Safeway doesn't always go as far as they could merchandise wise. Prices also leave much to be desired at times. The local grocery chain, King Soopers, always has bargains and much lower prices. Why they must charge more than Soopers is beyond me since they deal with the same basic vendors and suppliers. Why the difference? I understand that they are union, granted. But so are many of the other chains and they still can offer better deals. They also need to introduce sublet businesses that are geared toward cuisine and other services. Their staff is basically friendly and nice, though I have met a few grouches in my time.

Recommended for overall service, quality and reputation. Format of stores and prices could use adjusting.

Date of experience: April 14, 2015
Canada
5088 reviews
4778 helpful votes
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I have shopped at Safeway for many years buying mostly groceries and some medicines from the pharmacy in it. I can't think of any complaints about them. Lol

Date of experience: March 16, 2015
Utah
14 reviews
38 helpful votes
Follow Rob B.
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Safeway has always been good.

On youtube, these kids were tossing milk up on purpose in safeway stores. They thought it was funny, now they got charged. Safeway though what I read handled it right, didn't make a scene and were very professional.

Date of experience: June 28, 2013
New York
40 reviews
175 helpful votes
Follow Danae A.
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My area doesn't have the LET SOMEONE SHOP FOR YOU AND DELIVER IT BECAUSE YOU'RE LAZY feature, BUT it does populate coupons and deals specically matched to the stuff you buy.
It's easy to load your member card from the site and you can print out a shopping list.
The only thing I wish that it had was a way to organize the items/shopping list by AISLE in your chosen store. It's very mixed up and when shopping with two of the Four Horsemen of the Apocalypse, you want to get in and out as quickly as possible so CPS doesn't get called from a epic mother meltdown in the fruitsnack aisle.

Date of experience: May 7, 2013
California
4 reviews
12 helpful votes
Follow b S.
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I went here in need of home delivery which they offer in my area (I was caregiving for a relative and could not get out to shop). The selection was dismal -- pretty much only store brands -- and the prices were astronomical! I can live on pent butter sandwiches a lot longer before submitting to this highway robbery.

Date of experience: January 7, 2011
California
180 reviews
906 helpful votes
Follow Rod G.
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We buy all of our office supply / food from safeway.com and it is much easier than other online delivery services. Our office buys everything from paper towels to cases of diet coke and they deliver it right to our office. They also will give you free products via email if you order online. The delivery is free and there is no minimum fee. Everyone in the office can easily make their requests and add to the shopping list. Great service!

Date of experience: July 18, 2009