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Rvupgradestore

4.7

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Rvupgradestore Reviews Summary

Rvupgradestore has a rating of 4.7 stars from 8,498 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rvupgradestore most frequently mention fast delivery, timely manner and customer service. Rvupgradestore ranks 3rd among Outdoors sites.

service
24
value
29
shipping
30
returns
5
quality
27
This company responds to reviews on average within 1 day

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dale d.
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I was very impressed with both the price of the product as well with how quick it shipped. I would recommend this site to anyone.

Dale D.

Date of experience: September 20, 2012
Dewayne M.
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Real fast!
September 20, 2012

Real fast!

Date of experience: September 20, 2012
joe I.
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Would have liked to see another view of the item in order to know the compatibility with my application, however item will work just fine

Date of experience: September 19, 2012
Richard K.
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This delivery was made before the order was placed for 24 hours. This is just spectacular. I have never had such fast service. Thank You.

Date of experience: September 19, 2012
Mike S.
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After placing order on a Sunday (Business closed), I recieved an order confirmation (Good!). I placed a call late Monday as I had not had a shipping or tracking email. The lady in customer service told me that my order (3 different items) was coming from their warehouse and being dropped shipped for two suppliers and I would get a shipping confirmation and tracking info when thy shipped. All my items arrived the next day - but I never had any shipping info nor did the customer service person I spoke with. I just like to know when to expect any shipments so that I can secure them as soon as possible.

Date of experience: September 19, 2012
Peggy F.
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Beautiful table
September 19, 2012

Beautiful table.
Telephone customer support is very good and personal. I had questions, they had answers and returned phone calls promptly.

Date of experience: September 19, 2012
William L.
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It was easy to find what I need!
September 17, 2012

It was easy to find what I need! My order was delivered correctly and promptly. I will be back!

Date of experience: September 17, 2012
Sharon D.
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Thank you for the quick shipping and good price for the product. We will buy from RVupgradestore again.

Date of experience: September 16, 2012
Carl W.
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Fast and highly recomended
September 14, 2012

Fast and highly recomended

Date of experience: September 14, 2012
Thomas W.
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Easy to navigate & order, there was no followup e-mail with a tracking number after purchase. Waited 2 weeks before I called customer service (excellent CSR - very polite & explained the situation and mentioned that I was not the only one with problems). I was inquiring about my order and was told that it is out for delivery at the time the day I called Thursday 13Sept.

I was told that there was a glitch in their system software and they had to do everything the old fashion way - by pencil & paper. I received my tracking # the same day I called. Looks like they're back on line and trying to catch up on all their order tracking notifications and such.

Other than this minor glitch excellent on-line store.

Date of experience: September 13, 2012
C S.
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As a returning customer, I find you to have great prices and super service!

Date of experience: September 13, 2012
Joseph C.
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Site is easy to use
September 12, 2012

Site is easy to use. Great product line and pricing. Fast shipping!

Date of experience: September 12, 2012
Mike M.
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I sure would like to see you ship USPS Priority Mail!

Date of experience: September 12, 2012
stephen k.
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Very easy
September 8, 2012

Very easy

Date of experience: September 8, 2012
Dan R.
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Very easy to place order due to the user friendly website. The product very quickly.

Date of experience: September 8, 2012
Randy L.
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Order came a head of expected time
September 6, 2012

Order came a head of expected time. Only thing, the end of the 1 box was coming apart. Since it has been raining everyday, I have not opened it to install

Date of experience: September 6, 2012
christine m.
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One item I ordered was not in stock
September 2, 2012

One item I ordered was not in stock. I got a call right away about the situation and agreed to wait the two days for item to be restocked before they shipped my whole order out. Items were shipped on the day they said and I got them in two days. VERY happy!

Date of experience: September 2, 2012
Ron R.
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Recommended by ABC Trailer parts because they didn't carry part. You had the part. Reasonable price. Easy to use, but USPS is probably cheaper to send this small part.
Thanks,
Ron

Date of experience: August 30, 2012
AD H.
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I had trouble getting confirmation of the order due to a problem with PayPal. I think everything is OK, but not sure. If there is a problem, please advise ASAP\r\nThanks, Derek Hudson, * *** *** ****

Date of experience: August 28, 2012
Jennifer Q.
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Your shipping rate was the best I found for my product. I will be back I am sure.

Date of experience: August 28, 2012