Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Rvinyl

Rvinyl

3.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Rvinyl?
grey stargrey stargrey stargrey stargrey star

Rvinyl Reviews Summary

The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

Instant Feedback

4,921 reviews

We monitor reviews for authenticity

Florida
1 review
0 helpful votes
Follow Alex N.
Unfollow Alex N.
Share Review
Report Review

I'm excited to use this vinyl in a creative way. I own an electric vehicle so this is a perfect pattern to play with. The vinyl peels very clean and looks great!

Date of experience: November 16, 2022
Wisconsin
3 reviews
0 helpful votes
Follow Shane F.
Unfollow Shane F.
Share Review
Report Review

Vinyl is going on my 49 ford!
November 16, 2022

I'll send a pic once I put the vintage Ford logo on my 1949 custom deluxe!

Date of experience: November 15, 2022
Illinois
1 review
0 helpful votes
Follow Dennis C.
Unfollow Dennis C.
Share Review
Report Review

Great service
November 15, 2022

Your website was very easy to navigate and vinyl arrived quickly

Date of experience: November 15, 2022
Oregon
1 review
2 helpful votes
Follow John Doe R.
Unfollow John Doe R.
Share Review
Report Review

Average wrap
December 15, 2022

One hundred dollars total, eighty seven for precut stickers, and ten or higher for shipping. The adhesive is average not super sticky, with not super obvious orange peel.

Date of experience: November 14, 2022
California
1 review
0 helpful votes
Follow Daniel D.
Unfollow Daniel D.
Share Review
Report Review

Good film
November 14, 2022

Ordered a sheet of gloss white to practice on, it's good quality and well priced.

Date of experience: November 14, 2022
Massachusetts
1 review
0 helpful votes
Follow Alexander A.
Unfollow Alexander A.
Share Review
Report Review

Wrx
November 14, 2022

Great product worked well exactly as described customer service answered all relevant shipping questions

Date of experience: November 14, 2022
Louisiana
1 review
0 helpful votes
Follow Brett N.
Unfollow Brett N.
Share Review
Report Review

Vinyls
December 14, 2022

I would have preferred written instructions with the vinyl, but other than that I am satisfied with the experience.

Rvinyl attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: November 14, 2022
Michael R. — Rvinyl Rep
over a year old

Hi Brett,

We apologize. Can you tell us if you received the instructional card? If not, that was our error and we apologize.

California
1 review
0 helpful votes
Follow Mike U.
Unfollow Mike U.
Share Review
Report Review

Easy ordering and prompt shipping
November 12, 2022

Everything went as expected. Finding the correct product was smooth as was the ordering and processing.

Date of experience: November 12, 2022
Texas
1 review
0 helpful votes
Follow Nathyn A.
Unfollow Nathyn A.
Share Review
Report Review

Tint
November 11, 2022

Good and fast shipping that got here sooner than expected

Date of experience: November 11, 2022
Arizona
1 review
0 helpful votes
Follow Marla W.
Unfollow Marla W.
Share Review
Report Review

Fast shipping
November 11, 2022

Great experience shopping with them but forcing me to write at least 50 characters as to why the delivery was so great is not so great. Lol

Date of experience: November 11, 2022
Pennsylvania
1 review
0 helpful votes
Follow Levi J.
Unfollow Levi J.
Share Review
Report Review

Great stock
November 10, 2022

Had what I needed in stock when I couldn't find it anywhere else. Shipped and received quickly

Date of experience: November 10, 2022
California
1 review
0 helpful votes
Follow Lori Q.
Unfollow Lori Q.
Share Review
Report Review

Quick shipping
November 9, 2022

Quick and easy to use website. Thank you. Always a pleasure

Date of experience: November 8, 2022
Texas
1 review
0 helpful votes
Follow Tyson U.
Unfollow Tyson U.
Share Review
Report Review

Quick and easy buying experience
November 5, 2022

Well designed website made it easy to understand vinyl and choose the right product.

Date of experience: November 5, 2022
Illinois
1 review
0 helpful votes
Follow Lauer W.
Unfollow Lauer W.
Share Review
Report Review

Great customer service
November 3, 2022
Updated review

You sent me a first time discount code but it would not let me use it
It's stating my purchase to not meet the requirements, code you sent me did not have requirements attached to it.
After sending this email, their customer service immediately got back with me and resolve this within one hour.
Outstanding service

Date of experience: November 3, 2022

You sent me a first time discount code but it would...
November 2, 2022
Previous review

You sent me a first time discount code but it would not let me use it
It's stating my purchase to not meet the requirements, code you sent me did not have requirements attached to it

Date of experience: November 2, 2022
Florida
1 review
0 helpful votes
Follow Philippa X.
Unfollow Philippa X.
Share Review
Report Review

Arrived on time and looks great
November 3, 2022

I like that the kit is pre-cut and that it covers a wide range of years (2014–2022) and color options.

Date of experience: November 2, 2022
New York
2 reviews
0 helpful votes
Follow Kevin S.
Unfollow Kevin S.
Share Review
Report Review

Great
October 31, 2022

Shipping was very fast and the overall buying process was very easy and simple which I loved. The team is very responsive as well.

Date of experience: October 31, 2022
Minnesota
1 review
0 helpful votes
Follow Russell G.
Unfollow Russell G.
Share Review
Report Review

Good quality
October 30, 2022

Easy to find my vehicle and I like the fact that I can pick the different shades.

Date of experience: October 29, 2022
South Carolina
1 review
0 helpful votes
Follow Mikolaj Z.
Unfollow Mikolaj Z.
Share Review
Report Review

Simply put, I've never had this poor of an experience buying anything online in my life.

These guys were a really bad experience. I ordered vinyl pillar wraps online for my car (2013 Land Rover LR4), and when they arrived they didn't fit. Meaning they weren't cut correctly for my car. They obviously are cutting the wrong template, which I can understand, but of course I no longer want this product. When I complained they asked me to send pictures, which I did, and they replied saying this was how they were designed to fit, and they wouldn't offer a refund.

(The specifics: The photos I sent clearly showed that the fit was correct at the top of the pillar, but got narrower as it went down, and ending up way too narrow at the bottom of the post. I replied that this didn't make sense since the fit was different at the top than the bottom. And also that their website was full of photos of this product that showed a correct fit. The customer service person said she was checking with management, then came back and said they had refused to do the return, then stopped replying.

$50 in the grand scheme of things isn't a huge amount of money, but the way these guys do business was unbelievable to me. (meanwhile it probably cost them closer to $5 to produce these wraps.)

Buyer beware.

Date of experience: October 5, 2022
Texas
1 review
0 helpful votes
Follow Alex P.
Unfollow Alex P.
Share Review
Report Review

Garbage company, garbage product, garbage service.
September 28, 2022

One of the worst online retailers i have ever dealt with. Tint kit arrived missing the rear windshield and installation kit. Customer service blamed me and only offered store credit. In the process of a Chargeback with my bank. I'll take them to small claims if that fails even if i lose money on the deal

Date of experience: September 28, 2022
Texas
1 review
0 helpful votes
Follow Nate H.
Unfollow Nate H.
Share Review
Report Review

Can't comment on the product because won't buy it considering how clueless or lazy chat representative can't even answer what finish is similar to the post column trim on my car (any car for example) considering they have various finish options to choose from "aluminum brush to glow, hyperglow, chrome... etc" as each of the many photos of the finish one clicks on doesn't reveal much of anything but weird swatch of color, hence the question. They can't explain/advise because their products "don't match manufacturer's color". I know this is an aftermarket product. Duh! I'm not asking to match the color, just the finish. Don't want to buy the wrong finish. It would be like a paint store won't advise you that if your house paint finish is shiny, it may be either "semi gloss or high gloss" and If it's dull, it's a "matte" finish. The reason the associate won't tell you is because they "can't see your house walls" to tell you what's the difference to look out for. Seriously, this kind of logic from the RVinyl's chat rep. One of the most pathetic online chat moments I've ever encountered since I love to use the Chat option whenever provided by companies. This wasn't one of those time. Either be confident in what you're buying because you're not getting proper customer support. I guess that will be prophetic of the level of customer service you get later on if you received the wrong or mislabled product. Good luck.

Date of experience: September 22, 2022

From the business

Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...


rvinyl.com
Founded in 2003
Brooklyn, NY
+70
See all photos