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Rugs USA Reviews Summary
Rugs USA has a rating of 2.7 stars from 2,679 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rugs USA most frequently mention credit card, tracking number and return shipping. Rugs USA ranks 20th among Home Decor sites.
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Great price and quick delivery. One rug was very smushes on the edges. Been a few weeks and it still hasn't flattened out. Other rug was great
No problems no complaints. Product was what I expected and delivery was quick.
Coupon code ( although it didn't work). And reminder that I still had item in cart
Extremely happy with the quality but the colours were slightly off from the images. Still very happy with the rugs.
I have been so happy with my rug purchase, especially because the rug came so quickly and looks exactly as pictured.
Easy ordering and quality rug choices. Came very quickly. So far I love my rug.
Easy to find, fine looking products, hoping quality is as good!
I was able to get a 12' runner at a value price for my landing. It is difficult to decipher colors on the website, so the shade of blue is not exactly what I was hoping for. However, it serves it purpose and was relatively inexpensive.
Good quality and great price. Rugs arrived packaged well and on time. I will definitely order from this shop again.
It was easy and the rugs worked well. Fa la la la la.la la la la
Looks great in my newborns nursery. Have already bought a different rug for my bedroom. Love that also.
Customer service was very helpful, the rug is amazing and I received my order in just a few days after the purchase!
It has lots of reasonable price stuff as well as design is so good
It has lots of reasonable price stuff
The rug I bought is beautiful and exactly as pictured on the website. I loved it! Good quality, good price and quick delivery. The preview feature helped me a lot.
Loved the ability to see the rug in our room, AR feature. The rug is a little thin which makes it easy to catch on chairs, etc at the table.
Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing! Great! Amazing!
Love your rugs! This is my second order via Rugs USA. I love the variety and quality of products.
I was pleasantly surprised at how well the rug was packaged. It's colors are vibrant, vacuumed well and I'll order from Rugs.com again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members