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Rugs USA Reviews Summary
Rugs USA has a rating of 2.7 stars from 2,679 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rugs USA most frequently mention credit card, tracking number and return shipping. Rugs USA ranks 20th among Home Decor sites.
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I looked and looked & finally picked one of your rugs. It came & looked just like the picture. The price was pretty good & it arrived in a timely fashion.
We received the rug on time but it was wet, shopping experience was great and all other rugs purchased were perfect
Plenty of choices, easy to navigate site, great customer service and prices.
Easy to buy, competitively priced, quickly delivered, correctly packed and great quality. Have bought many times before, will buy again.
Love the rug options you have available and at reasonable prices!
Great Value and easy website to navigate. Good selection
Delivered in a timely manner
Great product
Easy to order
I ordered a small rug to be placed under my desk in my bedroom and overall the quality versus the price us great. It's super modern and chic and I am happy that it is washable. Love how it looks!
Ordered one rug earlier and love it! Decided to order two more and guess what? We love them too! Great product quality and a super price!
The rug is poor quality and ripped putting it into place. Will probably require constant maintenance
We received the shipment as promised and I'm just a few days. Our experience was totally satisfying.
Rug pad was a little thinner than expected and is also longer than 9x12 as the reviews said. It made a difference but maybe not as much as I was hoping padding wise
The rug I ordered is very soft and looks like the photo, but after a week, it's still curling up on the edges.
It is a beautiful runner. Thinner than i thought it would be but overall really happy with the purchase.
The website refreshes while filtering. I love the sale today and selection!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members